Book Europcar car rentals at Puerto Vallarta Ordaz Airport

Puerto Vallarta, Mexico - Ordaz
May 23 — May 30
Same drop-off
Puerto Vallarta, Mexico - Ordaz
Mon 5/23
Noon
Mon 5/30
Noon

Pros

" was very friendly and helpful"(in 101 reviews)
"Onsite very friendly"(in 101 reviews)
"Overall zero reliability and very bad (and sad) ."(in 27 reviews)

Cons

"They lied about prices and terrible ."(in 16 reviews)
"was forced to buy "(in 132 reviews)
"They did not have a ."(in 233 reviews)

Reviews

Overall Rating3.6 MediocreBased on 19 reviews
Cleanliness
4.2
Comfort
3.6
Overall
3.3
Pick-up/Drop-off
3.8
Value for money
3.5

Recent reviews

Traveler rating
3
1
1
9
0
Find reviews that mention:
2.0
Cons:I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.Reviewed Mar 22 2021
review fromkayak
8.8
Pros:Staff was very friendly and helpful.Reviewed Mar 28 2020
review fromkayak
2.0
Pros:They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons:Everything could have been betterReviewed Mar 21 2020
review fromkayak
4.4
Cons:The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.Reviewed May 28 2019
review fromkayak
8.0
Pros:Onsite staff very friendly.Cons:Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.Reviewed May 15 2019
review fromkayak
9.6
Pros:AbsolutelyCons:To be more clear with explanations of the total fareReviewed Feb 19 2019
review fromkayak
2.0
Cons:was forced to buy additional insuranceReviewed Aug 8 2018
review fromkayak
2.4
Pros:Not muchCons:Car had mechanical issues discovered after leaving the site and driving a while. No replacement offered.Reviewed Apr 30 2018
review fromkayak
2.0
Reservation was not respected, was told it was not guaranteedCons:Having no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.Reviewed Jan 5 2018
review fromkayak
2.0
Don’t rent from europcarPros:NothingCons:They had no car got us when we arrived. Said they gave it away when we arrived an hour late.Reviewed Nov 15 2017
review fromkayak
2.0
They did not have the carCons:They did not have a car. They were nice enough to help me friend another company who had a minivan and the price was about the same. I would have preferred to not have to shop around the other companies. Ultimately got my car at national.Reviewed Jun 26 2017
review fromkayak
2.0
Really bad experiencePros:Nothing to likeCons:Reserved a minivan and ended up with a smaller suv with a very tight 3rd row / trunk. It seams like they don't actually have minivans available, but still advertise it. I was traveling with two toddlers and after a 6 hour flight I just wanted to get in a car and go to the hotel and I ended up accepting the smaller car without a price reduction. The car was all damaged (had to take a lot of pictures for proof) and dirty. I got the car with 5/8 of a gas tank and returned it with the same level, but the agent wanted me to pay for a full tank. After arguing for a while I got the agent to accept that I was returning the suv with the same gas level. The price is not even close to what I was supposed to pay... 3X once you include insurance, since they didn't accept my credit card insurance. Overall zero reliability and very bad (and sad) experience.Reviewed Jun 23 2017
review fromkayak

Europcar car rentals near Puerto Vallarta Ordaz Airport

Carretera Vallarta-tepic Km 7.5, Europcar car rentals

Address

Carretera Vallarta-tepic Km 7.5

Phone

+52 322 209 0921

Top tips for renting a car from Europcar at Puerto Vallarta Ordaz Airport

  • 25% of our users found rental cars from Europcar at Puerto Vallarta Ordaz Airport for $18 or less
  • Economy rental cars from Europcar at Puerto Vallarta Ordaz Airport are around -152% cheaper than other car types, on average

FAQs about renting a car from Europcar at Puerto Vallarta Ordaz Airport