Book Europcar car rentals at Puerto Vallarta Ordaz Airport

Reviews

Recent reviews

Traveler rating

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Fair

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7

2.0

Clarity on what to expect for price is needed. Reserving the car didn’t indicate that there would be hundreds of dollars in additional costsReviewed Aug 15 2023

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2.0

Terrible! I booked a car online and when I went to pick it up, they charged me another $400. I will never use. rentalcars.com or kayak or your car again total scam.Reviewed Jul 24 2023

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2.0

Europe car in Puerto Vallarta is definitely not worth it. I bought insurance together with my rental from kayak but they refused the insurance and wouldn’t let it go without me buying their insurance. I ended up walking over to Avis and renting a car with insurance for less money than just the insurance from Europe car.Reviewed Feb 13 2023

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2.0

The whole process was a nightmare. It started by telling me the car I had booked wasn’t actually available (but only after I was supposed to pick up) then by prompting me to book a week later than I’d intended (I know, I should have triple checked), and then by saying my credit cards were not working despite the fact they have worked at every other rental provider and we’re not over the limit. Overall brutal experience I will seek to avoid in the future.Reviewed Jan 31 2023

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2.0

When we arrived the car rental agency told us we needed to pay an additional 150% of the rental price that was already paid. We did not get a car as our budget did not allow for it. Seems like a total scamReviewed Jan 25 2023

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2.0

Beware Friends! This is a total cash grab! I used Kayak to rent a car in Mexico. What they failed to include in the advertised price was the cost of insurance. The company I my rental was through would only allow you to take the car if you used their insurance or paid the total value of the car up front! Yes that’s right they wanted $14 000.00US. This was false advertisement on Kayak’s part. The price should have included the cost of the non-negotiable insurance price. The insurance was so expensive, we didn’t take the rental. We actually thought it might be a scam. They wouldn’t accept any insurance coverage you have on a credit card or through your own insurance company. The couple in front of us was sold insurance through the booking site AND the car company still would not accept it. Shame on you kayak for not including this information up front. I only found it after in the small print. You can start to fix this by including the total cost of the car + insurance and refunding me my money back.Reviewed Apr 5 2022

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2.0

Cons:I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.Reviewed Mar 22 2021

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8.8

Pros:Staff was very friendly and helpful.Reviewed Mar 28 2020

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2.0

Pros:They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons:Everything could have been betterReviewed Mar 21 2020

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4.4

Cons:The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.Reviewed May 28 2019

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8.0

Pros:Onsite staff very friendly.Cons:Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.Reviewed May 15 2019

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9.6

Pros:AbsolutelyCons:To be more clear with explanations of the total fareReviewed Feb 19 2019

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• How much does it cost to rent a car from Europcar at Puerto Vallarta Ordaz Airport?

  On average a rental car from Europcar at Puerto Vallarta Ordaz Airport costs $20 per day.

• What is the most popular rental car from Europcar at Puerto Vallarta Ordaz Airport?

  Oversize (Class Oversize Van or similar) is the most frequently booked rental car type from Europcar at Puerto Vallarta Ordaz Airport.

• Where can I find Europcar car rentals at Puerto Vallarta Ordaz Airport?

  Carretera Vallarta-tepic Km 7.5 is the closest Europcar rental location to Puerto Vallarta Ordaz Airport. The telephone number for this location is +52 322 209 0921.

• Does Europcar offer shuttle or airport pick-up services from Puerto Vallarta Ordaz Airport (PVR)?

  Yes