Book Payless car rentals at Puerto Vallarta Ordaz Airport

Reviews

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2

2.0

They didn’t have a car when I got there! No replacements either. I needed a car for 6 people and their only response was rent two. I didn’t have another driver.Reviewed Feb 15 2023

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1.9

The rental company did not honor my reservation using this website.Reviewed Aug 1 2021

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4.8

Pros:The staff at pickup was good and the vehicle overall was satisfactory.Cons:We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.Reviewed Oct 26 2019

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2.0

Cons:employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!Reviewed Sep 13 2019

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5.6

Unforeseen fees more than doubled the costPros:Ease of booking via priceline and the seemingly good priceCons:Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).Reviewed Apr 9 2018

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2.0

Worst Rental Car Experience To DatePros:If you want to pay more.....Payless!Cons:Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.Reviewed Nov 28 2017

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2.0

Fees not disclosed at time of bookingCons:We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.Reviewed Apr 27 2017

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2.0

Process was a total scam the amount required for tCons:You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.Reviewed Mar 21 2017

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10.0

Excellent servicePros:We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.Reviewed Feb 8 2017

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8.4

Beware of the "mandatory" incs...Pros:The helpful friendly staff. The car was like new, and performed flawlessly.Cons:The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..Reviewed Jan 26 2017

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2.0

Cons:the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!Reviewed Jan 24 2017

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4.0

Pros:Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.Cons:should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.Reviewed Jan 16 2017

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• How much does it cost to rent a car from Payless at Puerto Vallarta Ordaz Airport?

  On average a rental car from Payless at Puerto Vallarta Ordaz Airport costs $23 per day.

• What is the most popular rental car from Payless at Puerto Vallarta Ordaz Airport?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Payless at Puerto Vallarta Ordaz Airport.

• Where can I find Payless car rentals at Puerto Vallarta Ordaz Airport?

  Calle Av. Francisco Medina Asc is the closest Payless rental location to Puerto Vallarta Ordaz Airport. The telephone number for this location is +52 322 221 0263.

• Does Payless offer shuttle or airport pick-up services from Puerto Vallarta Ordaz Airport (PVR)?

  Yes