Book Europcar car rentals in Punta Cana

Reviews for Europcar in Punta Cana

Recent reviews

Traveler rating

Excellent

1

Good

3

Okay

3

Mediocre

6

Poor

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2.0

Pros:nothingCons:When we got there they did not have a 7 passenger vehicle and I had to catch a taxi. waited at the counter for 30 minutes for someone from their company to show upReviewed Aug 26 2018

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8.0

Cons:We couldn’t connect our phones to the unit, so we had to travel without music.Reviewed Jan 20 2021

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7.2

Insurance issueCons:I purchased insurance online when booking. At the pick-up stand, they claimed to have no record of my insurance purchase and charged me twice.Reviewed Feb 16 2017

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2.0

Ripoff!!!Cons:Was quoted $92. Then when we got to the counter it was over $350!!! They wanted to charge me $50 a day for basic insurance! More than double the rental itself!Reviewed Mar 6 2017

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5.2

Good car doesn't make up for insurance scam and poor customer servicePros:We had a Ford Explorer SUV that was able to fit our big group and was clean, drove perfectly, it would have been a 5 star review had there not been poor service with Europcar and the insurance scam they pulled on usCons:I rented a SUV from Europcar through carrentals.com I purchased the insurance package through car rentals and when I go to Punta Cana they told me that for the SUV I cannot have the insurance I bought, I must purchase Europcar's insurance package. They also said that they DID NOT have it in writing as to where that actual company policy exists. They also did not have any paperwork that showed the different insurance packages. It seemed very sketchy and when I asked if there was a supervisor to speak to the guy said he was the supervisor. My rental went from being $375 to almost $700 with the little insurance scam. I emailed Europcar's customer service the day it happened, after my 7 day trip I still had not heard anything and still two weeks later have not heard from them.Reviewed Oct 30 2018

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2.0

No Car was availableCons:The Rental was not completed. No car was availableReviewed Dec 18 2016

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2.0

Cons:The car was broken We didn’t take it They didn’t have anything else so we went with a different companyReviewed Jan 3 2021

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2.0

Cons:No available cars at all. Worst experience everReviewed Jan 5 2021

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4.0

Bait & SwitchPros:Because Europcar didn't have the same car I reserved, they gave me a similar one that may have been an upgrade.Cons:Insisted I pay for insurance which tripled the cost of this rental. I have insurance on many personal vehicles as well as coverage from my credit card. RIP OFFReviewed Jan 28 2018

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3.6

Why is renting a car international such a headachePros:Ok car didn't get stuck in the flooded rodsCons:Got pressured to getting a insurance I didn't want car rental went from $86 bucks to $300 dollars. I only wanted liability insurance which should have brought the total to around $150. These guys pretty much force you and tell you you have to get this or that or go without a car. Couldn't pay with a debit card he to be a credit card and then the deposit just a bunch of nonsense to get the most out of you. So $300 dollars just for a Kia Rio for 4 days smh they should have given me an SUV for that price rediculousReviewed May 3 2017

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7.6

Cons:Wouldn't let me use my Capitol one card coverage on insurance. Said I had to get a bank statementReviewed May 8 2018

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4.0

Pros:Overall it was relatively cheapCons:No representative at arrival terminal. No transfer to the car rental location. Tried to force to buy an insurance for twice amount of the rental itself!! Price wasn't final and increased about 50%.Reviewed Oct 29 2019

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• Has the Europcar rental car policy in Punta Cana changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Europcar will continually update its policies accordingly. Please contact Europcar directly for the latest information. You can find up-to-date information on the coronavirus response of Europcar here: Coronavirus (COVID-19) update from Europcar

• How much does it cost to rent a car from Europcar in Punta Cana?

  On average a rental car from Europcar in Punta Cana costs $22 per day.

• What is the most popular rental car from Europcar in Punta Cana?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Europcar in Punta Cana.

• How many car rental locations does Europcar have in Punta Cana?

  Europcar has 2 rental locations in Punta Cana. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: Punta Cana airport (PUJ)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Punta Cana airport (PUJ)?

  Yes