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I was skeptical about booking this hotel. When I arrived the room was clean and comfortable. The hallways smelled like smoke however my room didn't. There were plenty places to eat surrounding the hotel. The breakfast was decent. I only stayed for 1 night and it wad worth it. The smoke smelled hallways and the ice pails didn't have plastic liners that a lil unsanitary.
The price The hotel appeared run down and smelled like cigarette smoke. The breakfast selection was poor.
Fancy desk area to use Everything was acceptable for my stay
Water slides, hot springs, lazy river, kiddie slides, arcade, paw pass, magiquest & good snacks!! Long wait at reception!!
Staff was very friendly. There were a lot of things for young children to do. Water parks seemed clean- no floating band aids or litter. Our room was located right next to the elevators and we could here every time someone got on or off the elevator- not good when you have two young children. We requested a crib and were told there would be one in the room but there was not. Also, why do you have employees keeping the doors open to the water parks? It is warm inside the water parks but very cool in the hallways. This causes the warm air to rush out and cool air to come in and hit you, especially if you are playing on the edges of the water park. As we have two young children, we were always at the edge, otherwise it would be to deep for them. The cool air rushing in and hitting their wet skin made them quite cold and we were not able to spend as much time in the water parks as we would have liked to.
Water park was great for adults and children. Great customer service. Bracelets are the room key and charge card. Very cool. Not enough places to eat. Lines were extremely long and service slow. Only one place to get coffee and the line went on forever! Bring a cooler with food, snacks and a keurig! Rooms are dated, no hooks anywhere to hang wet bathing suits on!
Most comfortable beds ever. Good bar area. Best place with the limited invatory in the area. Nothing was negitave.
Airport and mountain views!
Staff was professional and helpful. Only positive aspect of stay. Room was below average. Bathroom had loose, torn wallpaper, towel rack fell off. Heat did not regulate well. Either very hot or cold. Very noisy guests all night long. Will avoid Doubletree in future.
the staff was outstanding, breakfast was perfect, the room was very comfortable and quiet. we had a restful stay and are returning in June NO!!!
nothing It did not look like a 2.5 star. It's place is so out-of-the-way that GPS can not locate it correctly. We live in a building which just ourself lived in and no any other consumers lived in. So we felt very fearful in there. It is not worth its price.
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Their was a very nice lake nearby. We had to leave early and they made us a very good breakfast sandwich. We ordered dinner at the restaurant and the service was extremely slow and the food had very small portions and below average quality. We were sat outside next to a huge smelly ashtray. We asked for some bread with our dinner and they said they had none.
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Staff was friendly and very helpful! We were expecting it to be difficult to find due to other reviews but there are sooo many signs and honestly, the phone GPS lead us right to it. We'll be back when we're in that part of the country again, for sure! The 'do not disturb' sign fell off the cabin door when we went out for the day and housekeeping came in. Not a big deal but it feels pretty weird when you're not expecting anyone to be coming into your private (somewhat messy) room and then-surprise!
The main building with bar, restaurant and sitting area with fireplace was very clean and cozy, a pleasant surprise. The staff was very nice. Rooms were clean and smelled pleasant. A little dated furnishings, but still very clean.
The hotel was pretty easy access for us because as far as stairs go. We were satisfied and would stay there again. No there was no problems with the room, we were satisfied.
Friendly staff. walk out to lake was nice. breakfast was good. WIFI connection was zero! Perhaps it was my cell carrier... but it was bothersome not to access neither Texting, nor email, nor phone service at all.
The food was terrific. Great Pub as well.
staff was freindly and accomodating The best way to explain it was odd. I get the whole country setting etc. but the room was far less than expected. was put in a room that had two double beds and cheap, hard, old mattreses. The room was extremely outdated with bed spreads.
Friendly staff. Very helpful and accommodating. Convenient for our purpose. Staff brushed overnight snow off parked vehicles. Lots of hot water. Fairly priced restaurant and pub. Poor maid service. Facility is spartan with mostly wood floors very plain common areas. Towels very thin and old.
I needed to be in Fitchburg at 8am so rather than get up early and make the 90 minute drive I decided to just find an inexpensive hotel for the prior night. And this was it. It was fine for what I needed: a clean comfortable warm bed in a convenient location that felt safe. The hotel was quiet and the service was fine. Near lots of food options. Room had a fridge which was convenient. And coffee. And there was breakfast in the morning which was also convenient. It's on RT 2 so there was some highway noise especially if your room faces that direction. Bathroom needs upgrades.
Being familiar with the area , I knew the hotel had a history of being home to welfare families, and some undesirable elements. Happy to see that the hotel had been renovated and that it was now back to being a motel for people traveling through the area. Staff was very friendly and accommodating. For the money spent was a great value. Just don't try to compare it to Sheraton, Holiday Inn, or similar property, since it is a budget hotel. But if you trying to save money or traveling on a budget, this place works! Was a few cleaning issues when i checked in. On the surface everything looked , but sink needed a more thorough cleaning and sheet was not clean. Housekeeper took care of the issues and rest of the stay was up to par, since I was there 3 nites. The breakfast room was a little crowded, and understandably had limited offerings. But for the price of the room, I wasn't expecting a culinary treat. The coffee was sufficient.