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The breakfast was delicious, hot and fresh. The room was mice on first night. Housekeeping brought us clean towels only and did not Service our room for two days out of our four day stay. When the housekeepers did clean our room, it was very sloppy cleaning. Staff made me uncomfortable, they were always watching us....i was hoping it was not a black thing.
Very convenient, good room atmosphere and mostly clean.
5 min from where I had to be since I only had 4hrs to sleep so price was right Dirty and no blankets. Only a sheet to cover up with. Tweakers everywhere
Staff were very pleasant Could have been cleaner; too many people coming and going (very loudly) all night long.
The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
Staff was friendly. This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.
Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
Our overall stay was decent. Quiet, never any interruptions. What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.
The room was clean but had no wastebaskets. Toiletries provided were lotion, lotion and conditioner. The plumbing produced lots of noise when I or the room next door tried to take a shower, and the water was only lukewarm. Breakfast was pretty good compared to other Super 8s I have stayed at.
The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice! The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
Price Close to the airport Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
It was cheap and staff were friendly. There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
It's close to where I'm going The location is creepy
Nothing First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
nothing dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
Very friendly staff and security. Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
Closeness to the airport. Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
The fact they had a pool. This place is disgusting. Burn holes on bedding of a "nonsmoking" room, dirty towels meant to shower the size of a hand towel, lights didn't work, carpet ripping off the edges, flies EVERYWHERE, things broken left and right... After less than 3 hours we decided we couldn't stay, and ate the $36 and LEFT. Spend the $10-20 extra and go down the street.
Staff was great. Location. Which isn't the staff fault
Disgusting and dirty. Drug addicts walking around. Homeless people sleeping in the laundry room
Heather deserves a raise for all she puts up with.
When I arrived at the hotel, it looked decent on the outside. I have already booked a room a few weeks in advance for the convention that we were going to. Once I entered the room, it was okay. There were a few spots that weren't as cleaned as I thought but just ignored it. Then, the next few days, I noticed from the sink and in the bathroom there were a few ants crawling with an addition of a small cockroach in one of the furniture pieces. In order for us to be a little more comfortable, we bought raid and sprayed it around the edges of the room (which did help). The one good thing about the hotel is the location from the convention, which was 5 minutes away from where we were staying. I did pay pretty cheap for it so I guess in a way this is an example of you get what you pay for. The staff was pretty nice though as well.
The price and location fit with was I was going to do in the area Room is worn down but could not complain since i was not expecting no 5 star room for $26 which is a good price.
The bang for buck. Detergent used for towels. Very dingy
Being able to sleep in bed thats it Everything it was horrible we first got there and the worker gave us room number 222. We get to the room and its horrible its a mess all over has not been clean and it had needles u can tell drug users where in the room. so we went back to front desk to complain and all he said was oh okay I'll have someone clean it and we are like no we want a new room all together and the guy gets attitude but gives a room. Also the pool was empty, ac barley worked and the towels were dirty. And the cable on had 10 channels. Worst hotel experience ever!!! WARNING DO NOT GO!!!
Nothing to like. Bed was lousy and place was creepy. I would not recommend it to any person for any reason. It's not worth staying there, even at the bargain I paid. I would rather pay the extra $10 a night somewhere else.
Not a thing. The first room was completely trashed and still had smoke hanging in the air of the non-smoking room. The second room was at least mostly made up, minus dirty towels still in the room. It was however sketchier than places I slept in while serving in Iraq... I chose to sleep in my sleeping bag on top of the bedding due to the stains on the "Clean" sheets. Service was terrible and I watched two drug deals go down in front of the room across from me while I was unloading my stuff from the bike.
The price and location were perfect for my needs. Yes, the swimming pooll did not open until 9:00am each morning. This is summer time for goodness saks...kids and adults, myself included would like to be able to get access to the pool earlier than that!
friendly staff, rooms are fine. Two great queensize beds! They do not have breakfast, but denny's is just around the corner!
Stayed 2 nights. Our room faced freeway which seemed too loud till I realized the window was open. Room was clean but the bed looked rumpled. Nice shower in clean bathroom. Room equipped with microwave, small fridge and iron. Very good breakfast with fruit, fresh waffles, sweet rolls, muffins, toast, cerel, juice, coffee & milk. Staff we quick to restock items. Didn't have time to try the small pool or hottub. Slept well and good deal for a last minute booking on a busy weekend. Hallway smelled like smoke. A bit awkward to fnd. Sat night was noisy with people slamming doors and talking till after midnight.
We requested a non-smoking room, but we got a room that smelled with cigarrete.
Free soap? Nothing worked. The fridge didn't work, the location was terrible, the trash was run at 4 AM right outside my bedroom, my keycard kept getting erased so I'd have to wait in the long lines just to get back into my room. How they handled room payments (I rented the room ahead of time, but they didn't take the money until I stayed.) I'm lucky I rented online through a travel website; I would have been very upset had I paid the $100+ they were charging. It certainly wasn't even close to worth $100 a night.
Price They offer wifi with a charge but it never worked and their business center was out of service
We stayed at the Inn for a week. Staff was friendly and informative. Nice pool although the weather was a little too cool to jump in. We wanted a safe and comfortable place to sleep and that is what we had. We would stay there again. It has been about 8 year since we had been in Phoenix and sadly, the MetroCenter area seems to be a bit run down. More homeless than I had remembered and I'm sorry to see the condition of the area deteriorating. Not the hotel's fault but location could scare some people off.
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.
The room was n ice and clean, and the location was very convenient. Plenty of restaurants nearby and easy to get to from the freeway.
I liked the location. There were many businesses and restaurants very close by.
Shower fixture not attached to wall, hanging down. Grout in wall tile is mildewed. Poor repair evident. Cleanliness lacking. I decided to NOT shower.
This guest did not leave comments about this hotel.
location and price I didn't like the idea of a bedunder the ac answer to the4th question yes and I did Friday of that week to a mr. Mike johnson
The way that the room looked. The rooms were a little too small for me.
Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean
This guest did not leave comments about this hotel.
close to where I needed to be no breakfast
The staff was very nice. I spoke to a Hotel Employee because we were going to be after 6pm to check in and he told me it was not a problem he would note the reservation. When we finally arrived the girl at the counter checked us in quickly and got us Its not in a good area. I was not familiar with the area at all when I booked the room.
I liked nothing Room smelt of Marijuana, no hot water, was charged $112 extra for no reason. Front desk person lied to us.
Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !
room was clean and new curtains beautiful carpet pool was super clean. nice micro wave and refrig.
Location Beds were OK but not the greatest.
Studio rooms have full-size refrigerator, microwave and cooktop. Hotel has bed bugs!! Doors/Walls are thin so there is a lot of noise. Pillows/Comforter/Mattress are uncomfortable. Hotel does not provide shampoo/conditioner, only poor quality bar soap. Towels were small and rough.
Price was right. Area seemed safe. Staff was friendly. The room was advertised to have a small refrigerator ad micowave. The room did not have either.
Horrible do not stay here No absolute horrible
No desk. No security lock inside room. No lighted parking.
nothing when I made the reservation I was told I`ll have a refrigerator and micro wave oven, nothing was true not even have toilet paper so you better stop sending adds of any kind to my mail box
This guest did not leave comments about this hotel.
Not a damn thing The room was sold to me as having a microwave and a refrigerator it did not have either. They said they had internet, you could get it out in the parking lot but not in the room. There was not remote for the TV, the TV was old and you could bearly pix
Nothing It was all dirty
This guest did not leave comments about this hotel.
The exterior walls were thick and solid and it muffled the sound of the gunshots. The rooms were not to bad. Lost or reservations, has to argue to get them to honor the agreed upon price. No room service for 3 days ran out of toilet paper, soap and shampoo. Crack pipes in the parking lot and drug dealers everywhere. Pool was filthy. No working AC or microwave
Nothing Everything! It was dirty and all around nasty. My son was scared to even pee! The hospitality was ridiculous! I asked for a manager and was told no that he wasn't available I asked when he would be and she ignored my question over and over! And no refund!
Down home 1960's Motel. Auto parking in front of room. Inexpensive,quiet,and charming and helpful staff, I will return next time in Chandler. out side light didn't work, had to request simple things that should be in the room, wash cloth, shower mat, coat hangers.
Each room has a covered parking spot right next to the room. There's a kitchenette with a full sized fridge, stove, microwave and plenty of cupboard space. We were able to save money by not eating out as much because of this. Beds were very soft and comfy. Would have been nice to have some sort of a vanity in the bathroom and there was a cockroach in the bathroom. Freaked me out but you can't expect all bugs to stay out.
The price for one night is unbeatable. The room was nice. Very modern. And the lighting was absolutely amazing. Perfect mirror to take selfies in. I have never delt with such horrible customer service. CeeCee from front desk was extremely rude and had no sense of customer service.
I liked that I had shelter I didn't like the burn holes in my cover the weird leakage when I flushed or washed my hands
Nothing . I liked nothing about this place . Roaches alive and dead all over it was so nasty within two minutes of being in the room I regathering my shit and left . Nastiest place I've ever thought about staying . Renting to the drug locals and didn't feel safe at all . Just nasty ... Stay away from here Roaches , the other people staying , noise , toilets stained and sink stained . And live and dead roaches everywhere . Disgusting ... Immediately left and found another motel to stay in .
Checking in was a complete nightmare. After we checked in we couldn't access our room till it was cleaned. Finally went to our room only to find someone had been given our room. Given another room and that one looked as if someone had been murdered in our room. Box spring has huge blood stain that didn't look that old. Drug deals, homeless people, prostitues, gun shots. Absolutely horrible and I have no clue how they are even open. Worst hotel ever!!
Proximity to Fry Bread House restaurant. Really shady part of town and sketchy people. They advertise WiFi, but it costs extra. I worried about the security of my car and it was loud.
Filthy dirty motel. Not worth the price. The motel is a hangout for criminals, drug addicts and prostitutes. Rooms that were supposed to be non-smoking reeked of stale tabacco odors. Horrible hotel. Swat squad with subscribe guns were active on the premises.
Expensive No toilet paper No trash can Broken toilet Dirty room Broken TV remote Wi fi didn't work Cockroaches
Hooker hotel covered in bugs. Health risk. I am calling the Phoenix Health Dept. on this place.
close to airport and cheap Located in a seedy part of town, no airport shuttle. This is not a place to stay for an overnight and getting to the airport really early. The hotel is more a transient by the week type hotel in a bad part of town.
Economical, available, and rather less than visually appealing, this is what you hope for on a low budget. Clean and safe. And that is about it. Worrying that the car might be messed with the razor wire on the fence and the graffiti on nearby buildings was none too encouraging. But they do deliver a safe and quiet accommodation.
Price There was vomit in the sink and mustard on the walls. We could not stay in that environment, and requested our money back. Even if they had chosen to clean the room it would have been after midnight before we would get sleep. Their response was too bad you already paid. No refunds!
Dirty I slept on the couch after buying a new sheet to sleep on Friday target. Don't stay here is awful