Would you like to save as your currency permanently or for this visit only?
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
close to woodbury outlets service,,cold room,low lights in the room
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
location room style
Close proximity to Woodbury Commons Factory outlet
Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
perfect location for shopping at Woodbury premium outlet not as clean as I expect
The room was really nice as well as the staff.
dirty,bad service,expensive,the price not match the quality yes
Convenient location to area businesses No complaints
Fine; room smelled like wet paint when we got there but was nice. Our friends on the second floor (we were on the first) had a gross room that smelled like wet dog, though. Maybe they're renovating, but so far only part of the building?
Staff friendly and helpful in trying to resolve issues by giving us another room. Arrived on Friday night and as we entered the hallway on 2nd floor to go to our room the smell of marijuana smoke filled the air. The smell was so strong we thought they were smoking in hallway. Our room was in another hallway and the smell of cigarette smoked filled the air and our room. I asked the clerk if we could move to a room away from the smoking rooms and was told this was a non smoking facility. The smoking was a guest issue but not having cable tv in the room was a hotel issue that we were not aware of. We were told this was due to transition to digital cable which was in process of switching over. Being aware of this prior would have made all the difference. This was not an issue at the hotel other family members were staying at. The bed we had which was king size was so hard and uncomfortable we took the sheet of to make sure it wasn't a boxspring. I had stayed at this hotel a year ago during the week with a room on 1st floor and didn't have any of these issues. After this experience will not stay again. I do want to mention the staff and breakfast was good.
Outdated! Furniture falling apart and carpets were dirty. Only available hotel with room in the area or we wouldn't have stayed there. We checked after seeing the room. Needs a complete facelift.
hot breakfast with protein (eggs, bacon, sausage, yogurt), which is sorely missing at most motels. Original room did not have microwave and fridge, which we signed up for. Replacement room had fridge, which we needed very much. Microwave in common area worked fine.