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From the well-appointed rooms, scenic location, and delicious breakfast bar, to the wonderfully nice and super helpful staff, this has been one of my favorite hotel stays in many years. Each staff memeber I interacted with was cheerful, and always greeted me with a smile. I'm looking forward to returning to this location! The oddest and only complaint I have about this entire stay is about the weight of the doors on the rooms. I know it sounds weird, but their room doors are much heavier than I expected. But, as I said, it's the ONLY complaint I have.
i liked location close to restaurants and beautiful waterviews but way too expensive to not even include a breakfast of some kind.. Sue Rooms were nice and balcony was a plus.
Room was spacious Nice beds Buffet breakfast nice touch Nice nearby restaurants
Like the location and the staff. Breakfast was excellent they did run out of eggs two days we were there. Pool and workout center was above average. Computer access was above average and the printer was great to print boarding pass. We stayed were there 4 days and the bedding was not changed. Same sheets every day did tell desk when we left.
View was wonderful. Parking too tight. Old room. Old bathroom. Second night, several fire alarms. Went out side with two other couples Others remained in the bar. Was not approached by any staff. was not told what the problem was. Was not told it was OK to go Bach to room called the desk when the alarms we t off again. Asked the front desk if we needed to evaluate again. Was told no and then hung up on. Very un professional. Not a well run ship at all. Sub part for 500 a day. Very sub par.
Enough said My stay was to short!
Reservation was for two double beds. (Couple plus adult daughter). Entered room and there was a queen. Ended up with a cot for daughter - not ideal, but were told no other rooms available. Parking lot had less than a dozen cars. Furniture was covered with grout dust from recent bathroom remodel. Attendant offered to clean it, but as it was very late, and we were tired, we opted to ignore it. Adequate for an overnight stay, - would not recommend for longer time.
Cute room decor. Clean, quiet and well managed. Bill included breakfast and it was hearty-included hot food. Just a 1.6 miles from downtown St. Michaels.Would go back.
Good room rate and close proximity to the main strip of St. Michael's shops and restaurants. The room didn't have great ventilation (the air felt damp) and the décor was dated.
Set back from the main highway, but right next to an excellent seafood resturant. Nothing, it was very nice - NOTE it is no longer a Best Western, but the standards are the same!
I live the location of this hotel. The room had 2 different beds. A good bed and a not so good bed. The beds should be the same.
free wifi the bathroom needs some work. the faucet was leaky and the shower either had mold or was dirty at the top.
The view is astounding
Staff were extremely friendly and engaging. There was a conference in town and they were booked solid and busy But they went out of their way to be accomodating to every guest.
By far the best thing about this hotel was the view of the Bay. We ended up going to a near by grocery store and by a bottle of wine and some fruit cheese and bread and enjoyed the sunset and the fire works. The worst thing was that there were several Lacrosse teams staying at the hotel with multiple unsupervised children running up and down the halls and generally disturbing the peace. This was going on while the adults that were drinking.
good location. convient to Annapolis and other attractions. restaurants etc.
Great Location. Nice room but a little small - not much space between desk and bed. no
Location and it has a nice view of the bay Hotel staff very unfriendly and I saw a roach climbing up my bed as I was going to go to sleep
The staff was wounderful and very helpful . When we arrived we asked for a larger room and they were happy to provide us with one .The rooms were very clean . Great hotel . Loved the pool too
View,cont. breakfast N/a
Great location No hot water for the shower and the only thing they had to say was sorry. Very unusual for a Holiday Inn experience.
In off-season, it's quiet, with an unmatched view.
The location of the resort is right on the water and beautiful. The staff were very friendly and accommodating. There was nothing that was too difficult or out of the ordinary. Clay, who runs the restaurant and bar, is wonderful. While the rooms are a bit dated, it is clear that improvements are being made. Regardless, it is a perfect place to stay if you are visiting St. Michaels and the Chesapeake Bay Maritime Museum.
It was clean. On the water. But if you don't golf, I wouldn't recommend it. The restaurant was completely reserved for a birthday party. The other option was the country club with medicre food. Over priced for one night stay. Terrible food in the country clubhouse: freezer style burgers and poor wine.
Location was center of historic district Bar was understaffed. The bathrooms were given a quick makeover and it showed. Tile work was bad.
Really liked this hotel, amd especially the location in the heart of downtown Easton. So convenient to walk to restaurants & shops! Staff was wonderful, sunday brunch was great. Clean rooms & comfy beds. Will definitely stay here again.
In town quaint shops right out the door. Like having Georgetown on the Eastern Shore. Food is over the top. Oyster and crab cuisine. Entire staff are world class! NO COFFEE MAKER IN ROOM??!! Don't make me go to the restaurant and pay 3$ a cup when I'm in my pajamas! Bathroom is small one person at a time. No guide for tv and tv had volume problems which I reported but it wasn't fixed. Suspect it was the set itself.
All the staff was incredibly friendly and helpful. It's a pet friendly hotel so we brought our dog, no issues. The hotel has a very nice atmosphere with multiple fireplaces and seating areas. Outdoor fireplace was nice to sit in the brisk December air and sip a cocktail. The restaurant was delicious.
Problems with upgrading my room through hotels.com. On the phone for an hour the first time. Never received the updated email. The original email was sent but no upgrade. Called back to get the updated email with room upgrade and it wasn't done. Spend a long time on the phone once again. Notes were not added to account and it did not show upgrade even after credit card info was taken for a second time. Had to finally make payment at the hotel. After checking and comparing fees from hotels.com and the inn it was only a 2.00 difference. For the aggravation, I should have just booked with the inn. Will not book with hotels.com again
Restaurant and staff were amazing. Farm to table and locally sourced. The beds have a ledge I hit my shin on twice. Second time drew blood.
Lovely, lovely place. Very Friendly and accommodating. Excellent 3 night stay!!
Friendly and helpful staff Free and good breakfast Fruits, yogurt, juice, etc., available all day Well maintained
Room was nice. Clean. Spacious. Comfortable. Standard continental breakfast. I was a wedding guest, and my car was at the reception. When the taxi cab I called failed, the manager literally got in his truck and took me to the reception, 15-20 min away. Stunning generosity, good people
The blankets had holes and the breadspread had dirty stains. The room smelled horrible.
I was given a refund-staff was nice about my concernes tub was disgusting, faucet had a continuous stream of hot water coming out of it, mold on carpet by fridge which was also covered with some kind of sludge, sink with hair, flies in room, stank like smoke(non smoking room)/dog/mold combination
location and price ok Outside of building was filthy, flies in dumpster got into vehicle coming and going. Room was a little better, but not much. Evidence of previous guests, hair in shower, bobby pin on floor, some sort of construction material (spackle?) imbedded in rug. Complimentary "breakfast" was joke (thawed frozen waffles and cereal), coffee was terrible. On certain channels (ESPN & TWC notably) TV screen would malfunction.
Location to St. Michaels, MD Front of vanity was leaning up against the wall. There was a strange odor in the room, like stale smoke. The bathroom needs to be caulked - where the tub met the wall was a huge crack all the wall around.
I came for Ironman MD and the location was very convenient. The woman at the front desk was very friendly and welcoming. We were overrun by fruit flies! Had to smash a roach crawling on the wall. The toilet had not been cleaned. We were right jext to the stairs and heard people going up and down all the time.
The motel was very, very clean and the staff was very helpful in solving any question or problem The motel is not new, but was very good value considering the price and how clean it was.