Grindelwald Hotels

Comfortable room and bed. English channels on tv (not typical in Switzerland ). Fun decor, and good location

Nice staff, facilities well equipped

No wifi inside room

Convenient to the train station. staff was very helpful.

Menu was very small and required american plan at the time of our stay. (they closed for the season shortly after our stay.)

The staff were fantastic and very welcoming of us and our two small children. The two owners introduced themselves to us the first night which was really nice and they were always around the hotel, making it feel more personal than a normal large chain hotel. The rooms have english speaking channels too which was a big plus. We had a really lovely stay.

The child surcharge wasn't made clear to us when we booked the room

Great location

Rooms are a bit small

Convinient location to train station.

They took care of our family a lot. View from room was so nice!

For skiers the situation is perfect and it has all necessary facilities. Of particular importance is the spa and swimming pool and also the evening events for older people. All of these are much recommended for accompanying mature visitors who are not skiers.

I have stayed some 15 times in last 20 years. I know the staff changes but the reservation computer is the same. I have never been greeted with a smile and "Welcome back Dr. Gale" or some such nicety. Also, when leaving, they never say "Hope you enjoyed your stay. Have a good trip home. Looking forward to seeing you next year". True, these are all trivialities of no real importance, but they add much to the good feeling of the guest.

I liked the location, the service, the food (especially the salad buffet at dinner, and the breakfast buffet, and the balcony (which actually faced west, not south as stated - in fact, west-facing suited us better).

Staff at the hotel were very friendly and helpful. I will definitely return for another visit.

Beautiful view, quaint town, wonderful breakfast, comfortable rooms with lovely antiques.

Did not know you couldn't drive to Wengen. Had to take a train up & back from Lauterbrunnen. In the end this was not a hassle & added to the charm of our trip.

Location of the hotel is extremely fantastic. the hotel staff are very helpful.

We loved the friendly, welcoming staff who helped in any way they could. The room was the one we booked and the view of the Eiger was perfect. The food was excellent. Highly recommended.

No, nothing we did not like.

Friendly staff, good accommodation and ecellent location fo the mountains. Good car parking too.

The poor exchange rate agaist the £/Sf results in poor value for money rating. last time we visited the rate was 2.2 Sf to the £, this time it was 1.6!! It makes the holiday very expensive.

Very good location adjacent to the train station, in particular for travellers coming by train or for those who want to take an early train to the kleine Scheidegg. Nice rooms with view on the mountains. Close to city center. Excellent 5-course menu if half board is booked.

Courteous staff, excellent breakfast, excellent location

Nothing...

The hotel staff was great. I was looking for a low-cost base for hiking and this hotel was perfect as I had the entire lower floor to myself. During the winter I imagine it is crowded with young skiers. Views from the deck were amazing.

Breakfast was okay...not great but good enough.

The hotel staff was quite courteous

The hotel was quite far from the station ( about a mile plus). Also an uphill walk. I had called up before booking and I was told that someone would pick us up from the station if I called them up. I did call.. no one came for a pick-up. I was travelling with a lot of luggage and it was a huge problem. Also, there were no taxis available. Also the break-fast was terrible.

The location was great right in the mountain, staff was extremelly helpfull and spoke several languages, even mz 12 and 10 year old children had a great time.

very nice view to a glacier, good for people who want to hike or ski.

A little bit difficult to reach by car since the road is very narrow. It can be easily reached by gondola. However, you can hardly find it by GPS when driving. Fortunately, the hotel sent us a taxi showing us the right way to the hotel.

We loved the hotel, breakfast, rooms, staff, locations, and views. Everyone was very helpful and nice. The rooms were spacious with great views.

Having to leave - can't wait to come back.

View of mountains

5star price 3 star hotel eg no food available anywhere after 9pm

The view and proximity to the train station.

The restaurant closed early (10pm).

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Faboulos location with good facilities. The staff were friendly, breakfast was good.

perfect location view from balcony

lack of gym equipment

The hotel is very nice and lovely views. It has a wine list fantastic bourdeux at honest prices.

The mattresses of the beds are very bad

The hotel staff was excellent -- very friendly and accommodating.

The hotel rooms were large but the decor was vintage 1960s with mismatched wallpaper and furniture and bathrooms in desperate need of renovation. They did not correspond to the reviews on your website.

internet services is expensive and make no sense to pay that much for it

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The Sauna was good.

My room was very small. There was not even a table for the computer. They had bigger rooms, empty at this out of season time!

the mountains

free wifi internet in the lobby area , from train station walk 10mins

reception and my room is different building , wifi internet only free in reception lobby

It has the most amazing view of the mountains! Also the staff were exceptionally friendly and accommodating. The breakfast was wonderful but hands down, the view is the very best asset this hotel has to offer.

There is an older part of the hotel and a newer part. The floors in the older part squeeked so bad that none of us could sleep the first night. The staff totally understood and were able to move us to the newer building which had an even more amazing view then the first older building. If possible, stay in the newer building because it is gorgeous!

The hotel is a very attractive building combining traditional chalet-style architecture on the outside with a modern interior featuring beautiful woodwork, subtle, restful and harmonious colours, excellent layouts in both public and private rooms, and interesting art throughout. Christian Aumont, the general manager, is a wonderful host - friendly, attentive, helpful and discrete. The food and wine were excellent.

The hotel view and staff were excellent. We would recommend this hotel.

Bathroom was dated.

My prior visits were when prior owners there. Very warm atmosphere. Excellent food.

Mattresses were 'rock hard'. This interfered with sleeping.

The staffs are very polite ,helpful and lovely. The coffee and tea room is very comfortable, good for relaxing.

The lift to go upstair is too small, not convenient to transfer the baggages.

Good location, very friendly and helpful staff.

NA

The location of the hotel is excellent as it is only 2-3 minutes walk from centre of the town. We had a room with a balcony & the views were spectacular. The family were also very helpful in planning trips & giving general advice on where to go etc and the breakfast was also very good.

The hotel was quite abit more expensive than others and am not completely sure it was worth it. It definitely is only a 3 star but It was more than some of the 4 star hotels and although we wanted to stay somewhere that looked typically Swiss, there are other hotels in the town that fit this description for alot less. There were in particular a few slightly irritating things such as the bath took about half an hour to fill. I wouldn't really have bothered except it was sold as a feature of the room so really should be able to be used.

staff hospitality, nice location （5 min from the station), nice and cozy hotel

Place was awesome. Town is small so it's easy to get around, it's very quiet and this is even further off the Main Street. Only had breakfast: meats/cheeses, lots of bread, boiled eggs, yogurt. Staff was ultra cool, very good understanding of the town and how things work around there.

Nothing intrinsically their fault. Construction was happening across the street which was noisy. They lock the doors at night, so remember your key if you return late. There is a decently steep hill to get there, so bare that in mind if mobility is a requirement.

Room was clean, warm and inviting with great views (southern room facing mountains). Staff were very helpful.

The atmosphere was wonderful. You felt like you were in someone's home and the owners certainly treated everyone that way. The room was wonderful, the views amazing, and the service spectacular. I traveled with my dog and she was welcomed just as nicely. We will absolutely return.

Staff was wonderful, great food.

The hotel is in a quiet location close to the centre of the village. The room we stayed in was big with a really great view of the Eiger.

The Alpenhof was a wonderful experience with mountain views from your balconies, staff were wonderful and English wasn't a problem. All in all a great place to stay and relax or see the sights.

The hotel staff were very lovely and the restaurant served good food.

The double room had two single beds put together and this was not ideal nor was it comfortable for honeymooners. The interior of the hotel also needs some work done. The carpet was old and smelly and the rooms looked like a backpackers rooms.

The view from the hotel was fantastic - esp on a clear night, when the moon shines down at the mountain. The room was comfortable and dining at the restaurant at the glass wall area was really quite amazing with the view. Staffs are friendly and helpful - will recommend this place for pure relaxing and hiking to nearby attractions

Excelent location for site seeing, the service and room were excellent, the breakfast amazing, paticulary loved the muesli and coffee.

Very nice rooms with balcony and beautiful view, nice breakfast.

furniture could use an update (style is traditional but doesn't have to mean old). 10min walk from the station (and in the opposite direction of town center). way overpriced (but i guess all hotels in that region are that expensive?).