Reviews for Hertz in Beaverton
- All reviews 100%
- 8.0
- 8.0
- 5.5
- 7.5
Recent reviews
Most recent
10.0 Excellent
Economy
Feb 1 2017
Great service
Pros: The folks at this agency were excellent. They were very busy when I picked up my are AND when I returned it, but the staff was very friendly, thorough, and helpful. I would not hesitate to recommend them. I will use them again.
Cons: nothing
8.4 Excellent
Full-size
Jan 27 2017
Good deal
Pros: The price was right.
Cons: The gas gage did not work correctly. It looked as if I had a full tank of gas when I picked up the car, but within 25 miles it went down 1/4 tank. I had to stop to get gas because I was afraid that it would keep going down at this rate.
6.4 Good
Compact
Jan 9 2017
Sunday rental returns
Cons: Why give people the option to return a vehicle on Sunday without disclosing that the facility is closed? All of the local rental offices are closed on Sunday and if you return a rental car on that day of the week, the 800# customer service line reminds you over and over that you are responsible for whatever happens to the vehicle when you leave it in their lot.....if you decide to return the rental car on the following day (Monday) because of this, then they'll charge you an extra $10.00.
Seems pretty cheesy to me.....this should clearly be disclosed when someone schedules to return a car to a rental office that won't be open.
4.0 Mediocre
Economy
Apr 14 2016
Hertz, Beaverton, OR - Poor service for pick-up
Cons: • Will "hold" reservation for less than 60 min
• Arrived about 15 min after supposed 60 min-end of reservation, and vehicle was already rented for another "reservation". That means only 1 vehicle was moved to this location by its staff for 2 close-in-time reservations
• Unprofessional conduct/attitude: "Sorry dude"
• While walking out of location, another customer advised that that was "ridiculous" and "unacceptable". He advised he had made reservations with this location on prior occasions and experienced the same problem.