| Economy | $33/day |
| Compact | $33/day |
| Intermediate | $37/day |
| Standard | $40/day |
| Full-size | $35/day |
| Minivan | $50/day |
| Full-size SUV | $52/day |
| Mini | $75/day |
| Premium | $52/day |
| Luxury | $64/day |
| Pickup Truck | $41/day |
| Premium SUV | $93/day |
| Compact SUV | $33/day |
| Commercial | $34/day |
| Intermediate SUV | $37/day |
| Standard SUV | $41/day |
Pros: The Hertz rental called me an hour before scheduled pick up to let me know they didn't have the car, or any cars for that matter. They did have a cargo van for me to drive up to Vancouver with.
Cons: They could start by informing customers in the morning, not an hour before pickup. They could improve by having a system that doesn't allow you to book a car that doesn't exist. Best is if they actually rent you a car... But this might be too much to ask for.
Pros: the assistance at the office was excellent. Very polite and helpful.
Cons: Didn't have my rental
A tale of two cars
Pros: The pick up location was friendly and processed everything. They didn't charge me for the tablet that was installed which was nice. Even if I lost the use of it along with the car due to a suicidal deer in Montana. Hertz sent a tow truck that hauled to Kalispell airport where I picked up another car and was on my way.
Cons: They didn't explain the use/charges for the installed tablet. Because it was two different locations (Bremerton/Kalispell) they closed out the account for the one car and wrote a new one for the other so I didn't get the rate I had previously. It was a nice car though so not much to complain there..
Cons: When I put in a reservation for a car, I expect that it will be ready to pick up. The car wasn't cleaned or detailed. It didn't have a full tank of gas and I was expected to pay to have it filled up. For a business that is a customer service industry, they failed miserably. I will never use Hertz rentals again.
