Recent Reviews
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- Negative
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6.0
Pros: Staff really nice. Incredibly helpful!
Cons: I feel like I got nickled and dimed with insurance. I paid for it through the rental site when I booked online. Then they wouldn’t take that insurance when I was there so I paid overall $30/day for 2x insurance coverage.
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10.0
Good Service, Nice Minivan
Pros: I appreciate that I was told a day in advance what I needed to bring in instead of a credit card to be able to rent the minivan. This made picking up the rental fast and easy. The vehicle was clean and in great working order for our family vacation.
Cons: The return of the rental deposit is not fast. The full inspection of the vehicle was made and was just fine, now we must wait 3 business days to get the money credited to our bank account.
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3.6
Not what I asked for.
Cons: I chose Kayak services, because of the value and reliability. When the value became a burden, I had to cut my rental short.
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9.2
Pros: Easy check I and check out.
Cons: Thought an intermediate car would be a little bigger.
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8.4
Now we know
Pros: The reservation online was easy. Picking up was no hassle. The vehicle was clean and ready to go. Dropping off and not having to wash or vacuum the vehicle was appreciated too.
Cons: We didn't like the actual vehicle- a Nissan Rogue. It had AWD which we needed for our travel though it was not comfortable for the extended drive (6+ hours one way) that we had. Also dropping off-we didn't know our location had shorten hours and we're closed on new years day. We got back early and would have returned the vehicle on the 31st though by the time we got to the location (3pm) it was closed. And wouldn't open again until Monday the 2nd. Which was when our reservation was for- but we ended up not needing it for so long.
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10.0
Pros: Easy pickup. Great customer service
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10.0
Good Service, Nice Minivan
Pros: I appreciate that I was told a day in advance what I needed to bring in instead of a credit card to be able to rent the minivan. This made picking up the rental fast and easy. The vehicle was clean and in great working order for our family vacation.
Cons: The return of the rental deposit is not fast. The full inspection of the vehicle was made and was just fine, now we must wait 3 business days to get the money credited to our bank account.
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9.2
Pros: Easy check I and check out.
Cons: Thought an intermediate car would be a little bigger.
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10.0
Pros: Easy pickup. Great customer service
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6.0
Pros: Staff really nice. Incredibly helpful!
Cons: I feel like I got nickled and dimed with insurance. I paid for it through the rental site when I booked online. Then they wouldn’t take that insurance when I was there so I paid overall $30/day for 2x insurance coverage.
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3.6
Not what I asked for.
Cons: I chose Kayak services, because of the value and reliability. When the value became a burden, I had to cut my rental short.
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