Book Hertz car rentals at Columbus Metropolitan Area Airport

Reviews

Recent reviews

Traveler rating

Excellent

4

Good

0

Okay

3

Mediocre

3

Poor

0

Find reviews that mention:

car was cleangreat experience

pick up the carpick up and drop

car availablecredit card

rented a carcustomer service

2.0

Pros:The staff was rudeReviewed Jun 6 2021

review from

4.0

Pros:There was a vehicle for me to use.Cons:The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.Reviewed May 6 2021

review from

2.0

Pros:The vehicle was fine.Cons:I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.Reviewed Mar 30 2021

review from

5.2

Pros:Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.Reviewed Feb 1 2020

review from

10.0

The Nissan Versa was a very nice car. Cruise control was appreciatedPros:Very comfortable Nice size Cruse control Simple controlsCons:noneReviewed Mar 29 2018

review from

4.4

Told us we were good to go, that we DID NOT need a credit card..Pros:The car was fine and once I got it 2 hours after I was supposed to all went well. Only cost @ $20 to fill up which was good.Cons:Hertz told us over the phone after we made the reservation we were good to pick up the car at 5 pm and we specifically told them we do not have a credit card and the lady said it would be fine we were good to go. They charged our bank account for the rental. When we got there the guy tells us we can't get the car because we don't have a credit card to put on file. I had to call a family member to come to the airport and bring me one to put on file and I was two hours late leaving. This was a terrible and stressful experience, embarrassing and a bad way to start a business trip. And to top it all off the extremely unhelpful and unwilling to do anything to help us non-customer service Hertz offered was pathetic. The only way I'll ever use this company again is if someone pays me to.Reviewed Jan 12 2018

review from

10.0

Hertz is the bestPros:Compared to the other rental places their vehicles are well maintained and in better condition.Cons:It would be more convenient if they opened earlier than 9.Reviewed Nov 9 2017

review from

2.0

Buyer BewarePros:I liked the Ford Focus Hatch... I think it's by far the best small car money can buy. Prior to this rental I have always been pleased with my experience at Hertz.Cons:My experience at the counter was sub par. The group was either inexperienced or unwilling to help. They threatened to upcharge at every opportunity. The mykey (I blame Ford partially) was locked and I was unable to listen to audiobooks over a week long rental. I called hertz and went to several locations with no resolutions. This weekly rental was saddening because Hertz did not fix it while it lasted. They wanted to charge me more. I tried saving a few bucks and waisted hundreds in efficiency. I pray that you have a better experience with them. Pick up and drop off was a nightmare... the car was washed and the interior was NOT cleaned. They refused to come out to the vehicle to inspect it and didn't have an answer for me about TX tolls via tagsReviewed Feb 25 2017

review from

8.8

Cons:Parking lot is unkempt and confusingReviewed Jul 6 2016

review from

8.0

Pros:Chrysler was a great carReviewed Nov 29 2015

review from

More

• 8.0 /10Enterprise Car Rentals at CSG
• 5.2 /10Budget Car Rentals at CSG
• 7.6 /10Alamo Car Rentals at CSG

• How much does it cost to rent a car from Hertz at Columbus Metropolitan Area Airport?

  On average a rental car from Hertz at Columbus Metropolitan Area Airport costs $82 per day.

• What is the most popular rental car from Hertz at Columbus Metropolitan Area Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Columbus Metropolitan Area Airport.

• Where can I find Hertz car rentals at Columbus Metropolitan Area Airport?

  3250 W Britt David Rd Ste 110 is the closest Hertz rental location to Columbus Metropolitan Area Airport. The telephone number for this location is +1 706 324 2725.

• Does Hertz offer shuttle or airport pick-up services from Columbus Metropolitan Area Airport (CSG)?

  Yes