Guest Reviews
Overall Rating
7.4
Good
Based on 3,864 reviews
Cleanliness
8.5
Comfort
8.6
Pickup/Dropoff
7.8
Value for money
8.5
Hertz car rental prices in Copenhagen
| Economy | $19/day | |
| Compact | $20/day | |
| Intermediate | $22/day | |
| Standard | $29/day | |
| Full-size | $33/day | |
| SUV | $41/day | |
| Mini | $14/day | |
| Premium | $35/day | |
| Van | $101/day | |
| Luxury | $39/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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customer service
pick up the car
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car was clean
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airport location
great car
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car was great
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rented a car
friendly staff
great experience
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8.0
Pros: The staff was extremely helpful, and very friendly. It seems like they did everything they could to help us get into an available car that they had.
Cons: I had rented a large seven person van through the kayak website, unfortunately they did not have a large seven passenger van. We had to cram every piece of luggage that we had into a five person station wagon. It was a bit tight. I don’t know if I blame kayak, or the Hertz rental place.
review from
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10.0
Easy to Book, Great Car, Great Experience
Pros: Easy and quick checkout
review from
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9.2
Pros: Friendly staff in pickup office. Got an upgrade for bigger car than booked. All was fine. Will choose Hertz next time again.
review from
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10.0
Friendly and informative service at pick up.
Pros: We received an upgrade. The car was big, comfortable, and yet it was economic to drive.
Cons: Cannot come up with a single negative thing. Sorry:-)
review from
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8.0
No key dropoff
Pros: The price and the car were great.
Cons: Hertz was the only rental company at the rental car center without a key drop, so after my family hoofed our luggage to the bus stop, I still had to run back to the car rental center office and drop off the key. Even there, they didn’t have a key drop, so I wasn’t sure if I had to wait in line or if I could just hand them the key over the counter, while other customers were checking in. When I got back to the bus, the shuttle was gone. A small, unnecessary hassle.
review from
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5.6
no refund of deposit after 9 days
Cons: Refund not given after 9 days
review from
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9.6
Got a bigger car
Pros: I have booked the Mini category abut Hertz run out of them so I have received a very nice Volvo v60 which was phenomenal. This was obviously a lucky scenario, however the friendliness of the staff and the fast service was excellent - even without the fancy car.
Cons: That I have to return it.
review from
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10.0
Always great
Pros: Easy pick up and drop off. Never any issues of additional costs. Usually free milage
Cons: Nothing!
review from
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7.2
Great car for what we needed
Pros: Great vehicle and convenient pick up and drop off.
Cons: Was not informed about additional charges such as winter tires and Hertz taking a cut of the Oresund Bridge pass.
review from
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4.0
Poor customer service
Pros: The car size was good.
Cons: Car had poor tire quialty where I had to keep putting air. Then next morning got flat tire and I had to spend money from my own pocket to buy a new tire and have it installed. Wasted time and money. I called and I was promised to be called by the service supervisor and nobody contacted me period. Therefore I'm not too happy about it even when they replaced the car. They had to charge me for it.
review from
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8.8
Car and hertz was great
Pros: Better car than I had ordered. Counter people were nice. However Hertz had the parking at the far end of the lot for pick up
Cons: Drop off signage was poor, that is the city’s fault. I almost parked it back in the structure I took it from and had to backup into the road and drove around until I found the drop off was across the street. Once I turned into the area another sign was not posted to turn right to drop off. Instead I turned left and had to go around again. I think a map on the back of the rental agreement would help. I would probably use again.
review from
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10.0
Easy pick up and drop off. No lines
Pros: Easy pick up and drop off. Good price. Nice car. Bit of an upgrade from what I booked.
Cons: Nothing. All good.
review from
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10.0
Easy to Book, Great Car, Great Experience
Pros: Easy and quick checkout
review from
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9.2
Pros: Friendly staff in pickup office. Got an upgrade for bigger car than booked. All was fine. Will choose Hertz next time again.
review from
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10.0
Friendly and informative service at pick up.
Pros: We received an upgrade. The car was big, comfortable, and yet it was economic to drive.
Cons: Cannot come up with a single negative thing. Sorry:-)
review from
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9.6
Got a bigger car
Pros: I have booked the Mini category abut Hertz run out of them so I have received a very nice Volvo v60 which was phenomenal. This was obviously a lucky scenario, however the friendliness of the staff and the fast service was excellent - even without the fancy car.
Cons: That I have to return it.
review from
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10.0
Always great
Pros: Easy pick up and drop off. Never any issues of additional costs. Usually free milage
Cons: Nothing!
review from
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8.8
Car and hertz was great
Pros: Better car than I had ordered. Counter people were nice. However Hertz had the parking at the far end of the lot for pick up
Cons: Drop off signage was poor, that is the city’s fault. I almost parked it back in the structure I took it from and had to backup into the road and drove around until I found the drop off was across the street. Once I turned into the area another sign was not posted to turn right to drop off. Instead I turned left and had to go around again. I think a map on the back of the rental agreement would help. I would probably use again.
review from
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10.0
Easy pick up and drop off. No lines
Pros: Easy pick up and drop off. Good price. Nice car. Bit of an upgrade from what I booked.
Cons: Nothing. All good.
review from
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8.0
Pros: The staff was extremely helpful, and very friendly. It seems like they did everything they could to help us get into an available car that they had.
Cons: I had rented a large seven person van through the kayak website, unfortunately they did not have a large seven passenger van. We had to cram every piece of luggage that we had into a five person station wagon. It was a bit tight. I don’t know if I blame kayak, or the Hertz rental place.
review from
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8.0
No key dropoff
Pros: The price and the car were great.
Cons: Hertz was the only rental company at the rental car center without a key drop, so after my family hoofed our luggage to the bus stop, I still had to run back to the car rental center office and drop off the key. Even there, they didn’t have a key drop, so I wasn’t sure if I had to wait in line or if I could just hand them the key over the counter, while other customers were checking in. When I got back to the bus, the shuttle was gone. A small, unnecessary hassle.
review from
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7.2
Great car for what we needed
Pros: Great vehicle and convenient pick up and drop off.
Cons: Was not informed about additional charges such as winter tires and Hertz taking a cut of the Oresund Bridge pass.
review from
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5.6
no refund of deposit after 9 days
Cons: Refund not given after 9 days
review from
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4.0
Poor customer service
Pros: The car size was good.
Cons: Car had poor tire quialty where I had to keep putting air. Then next morning got flat tire and I had to spend money from my own pocket to buy a new tire and have it installed. Wasted time and money. I called and I was promised to be called by the service supervisor and nobody contacted me period. Therefore I'm not too happy about it even when they replaced the car. They had to charge me for it.
review from
Other suppliers in Copenhagen scored
Where can I find Hertz car rentals in Copenhagen?
Lufthavensboulevarden 5, Hertz car rentals
Address
Lufthavensboulevarden 5Phone
+45 3317 9030Top Tips For Renting a Car from Hertz in Copenhagen
- 25% of our users found rental cars from Hertz in Copenhagen for $24 or less
- Book your rental car from Copenhagen in Hertz at least 2 days before your trip in order to get a below-average price
- Economy rental cars from Hertz in Copenhagen are around 58% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Copenhagen
How much does it cost to rent a car from Hertz in Copenhagen?
On average a rental car from Hertz in Copenhagen costs $41 per day.
What is the most popular rental car from Hertz in Copenhagen?
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Copenhagen.
How many car rental locations does Hertz have in Copenhagen?
Hertz has 4 rental locations in Copenhagen. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Kastrup Copenhagen Airport (CPH)?
Yes
Does Hertz offer shuttle or airport pick-up services from Kastrup Copenhagen Airport (CPH)?
Yes