10.0
The Custmer service Rep at the vounter was very helpful. Xdhe slready knee that the car I reserved won’t fit our needs. She already had a different SUV for us. She explained to us in terms that were not demanding. So we went with her suggestion, the Grand Cherokee. And we had a very good time and fun in our trip. We didn’t have to worry about driving in the snow since its a 4 wheel drive. 👍🙂Reviewed Apr 22 2026
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10.0
pick-up fast and great service drop-off waited in line for a little bit bc only one person was working.Reviewed Apr 22 2026
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6.0
1. We clearly specified, when booking the car, that we did not want an electric car as we know that charging stations are limited in Corsica. However, the only option upon arrival was an electric car. As a result I had to do some distance to charge my car between my village and the right charging station. The nearest one was not even fast enough to charge the car so I had to go 9km farther to find a super charger. 2. When picking up the car, we had to wait more than 40 minutes as there was only one staff attending the clients. It was quite late (10.00pm) but during school holidays, the renter should plan enough staff to operate at scaleReviewed Apr 22 2026
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4.0
There was little help and one of the car tires was in a very bad state : we were afraid it might explode on the highway. I wanted to change the car but it was not possible. Not a service I would recommend as it might be dangerous.Reviewed Apr 22 2026
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2.0
Hertz customer service in Sanford downgraded my vehicle, Hertz Corp customer service was completely lost trying to help resolve the issue, and Hertz charged an additional $76 upon return with no indication why. Gas was 100%, car returned on time to the location stated, and no tolls or other charges used. When I demanded an invoice of charges, they kept providing the same one with the $29 fee and $200 hold.Reviewed Apr 21 2026
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10.0
It was quick and easy. I liked how it worked.Reviewed Apr 20 2026
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8.0
Very easy, very professional,& very accommodating. I highly recommend,& will definitely be using the company again.Reviewed Apr 19 2026
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4.0
From customer service being not the greatest. The car smelled bad, not sure if it was the air fresher they use or what but it did not smell good, the whole experience was inconvenient. Just not a good experience with HertzReviewed Apr 19 2026
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4.0
Location closed before stated hours. Had to drive 45 min to get to an airport location that was open. They then charged me for the extra time it took to drive to the airport location.Reviewed Apr 19 2026
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2.0
Seems very deceptive. They didn't have my car when I went for pickup and alternatively offered me another vehicle that was much more expensive. This seems to be a tactic of their of manipulating customers into higher prices who are stressed for time. I ended up walking out of there, walking down the street, and took my business to Enterprise, who took care of me in a matter of 5 minutes. Never going back to Hertz.Reviewed Apr 19 2026
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10.0
Able to check in and return online, so there was no waiting.Reviewed Apr 18 2026
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2.0
The credit card hold took 3 business days to be released back to my credit card. That is way too long.Reviewed Apr 18 2026
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