Guest reviews
Overall rating
5.9
Okay
Based on 44 reviews
Cleanliness
6.4
Comfort
6.2
Pick-up/Drop-off
5.2
Value for money
5.8
Hertz car rental prices in Johannesburg
| Compact | $15/day |
| Mini | $10/day |
| Economy Special | $10/day |
| Supplier Choice | $12/day |
| Standard SUV | $38/day |
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveler rating
7
5
6
2
8
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10.0
Pros: Ease - process was painless and relatively efficient.
review from
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2.0
Pros: I enjoyed leaving and never rent anything with hettz
Cons: When I removed the car the employee said that the car was new and had no defects, including the marking sheet showed no malfunctions. Arriving in the car we found several risks and breakdowns and took a picture, because the employee said that anything later was discounted. but at the time of returni
review from
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8.4
Pros: The staff was friendly and the car was nice.
Cons: The wait was quite long getting the car. I was told it was easy to see the gas station at the airport upon the return but I didn’t. Someone from another rental helped me find it and actually rode with me. And they charged my credit card a $1300 deposit but haven’t credited it yet as promised.
review from
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4.4
Pros: The car was in good shape. The facility is convenient.
Cons: Pickup was a disaster. The printer wasn’t working so they held me at the desk for over 30 minutes while they tried to get it to work. They finally decided to do a paper contract and then they wanted me to sign a totally blank contract with no rental amounts filled in.
review from
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4.4
Pros: Car wasn’t filled with gas. Had to to fight with Hertz about that. Didn’t believe me that I’d received an empty vehicle. Also over charged fur insurance.
review from
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9.6
Pros: The staff offered an upgrade. The process was easy and fast upon checking in and out. We got a great price as well!
Cons: The car was small. We could have gotten a bigger size only because my husband is a giant! But that was out doing, not the company’s.
review from
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4.4
Pros: The staff who showed us the car and the lady we did the drop-off with were very lovely. The car was good value for money.
Cons: The woman (I think she was the manager) who i picked the car up from was not great. She walked away from me for 10 minutes as I was pulling up the reservation. Failed to mention some basic information, e.g. That she would be charging me for an extra day because I arrived 45 minutes early.
review from
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2.0
Cons: Shocking
review from
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8.4
Great rental just extremely slow customer service
Pros: Great car, great price
Cons: It took more than 30 minutes before we were served at the pick up counter. Then all was well.
review from
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2.0
Overpriced
Pros: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
Cons: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
review from
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8.8
Pros: Car was brand new, given automatic, super clean
Cons: Annoying ‘squeak’ in the car which was reported
review from
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8.0
Pros: Fast and friendly seevice
Cons: How they place exorbitant holds on your card if you don’t pay for insurance
review from
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Where can I find Hertz car rentals in Johannesburg?
Top tips for renting a car from Hertz in Johannesburg
- 25% of our users found rental cars from Hertz in Johannesburg for $13 or less
- Mini rental cars from Hertz in Johannesburg are around 60% cheaper than other car types, on average