Guest Reviews
Overall Rating
7.4
Good
Based on 3,868 reviews
Cleanliness
6.3
Comfort
6.2
Pickup/Dropoff
5.2
Value for money
5.8
Hertz car rental prices in Johannesburg
| Economy | $10/day | |
| Compact | $11/day | |
| Full-size | $29/day | |
| SUV | $28/day | |
| Mini | $8/day | |
| Premium | $54/day | |
| Van | $52/day | |
| Commercial | $21/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
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great car
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car was great
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rented a car
friendly staff
great experience
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2.0
Pros: I enjoyed leaving and never rent anything with hettz
Cons: When I removed the car the employee said that the car was new and had no defects, including the marking sheet showed no malfunctions. Arriving in the car we found several risks and breakdowns and took a picture, because the employee said that anything later was discounted. but at the time of returni
review from
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8.4
Pros: The staff was friendly and the car was nice.
Cons: The wait was quite long getting the car. I was told it was easy to see the gas station at the airport upon the return but I didn’t. Someone from another rental helped me find it and actually rode with me. And they charged my credit card a $1300 deposit but haven’t credited it yet as promised.
review from
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4.4
Pros: The car was in good shape. The facility is convenient.
Cons: Pickup was a disaster. The printer wasn’t working so they held me at the desk for over 30 minutes while they tried to get it to work. They finally decided to do a paper contract and then they wanted me to sign a totally blank contract with no rental amounts filled in.
review from
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4.4
Pros: Car wasn’t filled with gas. Had to to fight with Hertz about that. Didn’t believe me that I’d received an empty vehicle. Also over charged fur insurance.
review from
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9.6
Pros: The staff offered an upgrade. The process was easy and fast upon checking in and out. We got a great price as well!
Cons: The car was small. We could have gotten a bigger size only because my husband is a giant! But that was out doing, not the company’s.
review from
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4.4
Pros: The staff who showed us the car and the lady we did the drop-off with were very lovely. The car was good value for money.
Cons: The woman (I think she was the manager) who i picked the car up from was not great. She walked away from me for 10 minutes as I was pulling up the reservation. Failed to mention some basic information, e.g. That she would be charging me for an extra day because I arrived 45 minutes early.
review from
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2.0
Cons: Shocking
review from
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8.4
Great rental just extremely slow customer service
Pros: Great car, great price
Cons: It took more than 30 minutes before we were served at the pick up counter. Then all was well.
review from
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2.0
Overpriced
Pros: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
Cons: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
review from
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8.8
Pros: Car was brand new, given automatic, super clean
Cons: Annoying ‘squeak’ in the car which was reported
review from
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8.0
Pros: Fast and friendly seevice
Cons: How they place exorbitant holds on your card if you don’t pay for insurance
review from
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2.0
Did not receive our car
Pros: Nothing
Cons: We came to the counter around 8am when we were supposed to pick up our car and they didn’t even what we ordered. So we waited because their systems were down. We waited over 45 minutes and still no car. We need to leave the airport around 9am to be able to make it to something we had planned. So we had to leave hertz and go to another rental company. We were 30 mins late to something that was very important. We were very unsatified with our service. Hertz made us late to something we needed to be on time too.
review from
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9.6
Pros: The staff offered an upgrade. The process was easy and fast upon checking in and out. We got a great price as well!
Cons: The car was small. We could have gotten a bigger size only because my husband is a giant! But that was out doing, not the company’s.
review from
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8.8
Pros: Car was brand new, given automatic, super clean
Cons: Annoying ‘squeak’ in the car which was reported
review from
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8.4
Pros: The staff was friendly and the car was nice.
Cons: The wait was quite long getting the car. I was told it was easy to see the gas station at the airport upon the return but I didn’t. Someone from another rental helped me find it and actually rode with me. And they charged my credit card a $1300 deposit but haven’t credited it yet as promised.
review from
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8.4
Great rental just extremely slow customer service
Pros: Great car, great price
Cons: It took more than 30 minutes before we were served at the pick up counter. Then all was well.
review from
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8.0
Pros: Fast and friendly seevice
Cons: How they place exorbitant holds on your card if you don’t pay for insurance
review from
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2.0
Pros: I enjoyed leaving and never rent anything with hettz
Cons: When I removed the car the employee said that the car was new and had no defects, including the marking sheet showed no malfunctions. Arriving in the car we found several risks and breakdowns and took a picture, because the employee said that anything later was discounted. but at the time of returni
review from
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4.4
Pros: The car was in good shape. The facility is convenient.
Cons: Pickup was a disaster. The printer wasn’t working so they held me at the desk for over 30 minutes while they tried to get it to work. They finally decided to do a paper contract and then they wanted me to sign a totally blank contract with no rental amounts filled in.
review from
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4.4
Pros: Car wasn’t filled with gas. Had to to fight with Hertz about that. Didn’t believe me that I’d received an empty vehicle. Also over charged fur insurance.
review from
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4.4
Pros: The staff who showed us the car and the lady we did the drop-off with were very lovely. The car was good value for money.
Cons: The woman (I think she was the manager) who i picked the car up from was not great. She walked away from me for 10 minutes as I was pulling up the reservation. Failed to mention some basic information, e.g. That she would be charging me for an extra day because I arrived 45 minutes early.
review from
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2.0
Cons: Shocking
review from
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2.0
Overpriced
Pros: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
Cons: The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
review from
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2.0
Did not receive our car
Pros: Nothing
Cons: We came to the counter around 8am when we were supposed to pick up our car and they didn’t even what we ordered. So we waited because their systems were down. We waited over 45 minutes and still no car. We need to leave the airport around 9am to be able to make it to something we had planned. So we had to leave hertz and go to another rental company. We were 30 mins late to something that was very important. We were very unsatified with our service. Hertz made us late to something we needed to be on time too.
review from
Other suppliers in Johannesburg scored
Where can I find Hertz car rentals in Johannesburg?
1 Jones Road, Hertz car rentals
Address
1 Jones RoadPhone
+27 113 909 700Top Tips For Renting a Car from Hertz in Johannesburg
- 25% of our users found rental cars from Hertz in Johannesburg for $12 or less
- Book your rental car from Johannesburg in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Johannesburg are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Johannesburg
How much does it cost to rent a car from Hertz in Johannesburg?
On average a rental car from Hertz in Johannesburg costs $18 per day.
What is the most popular rental car from Hertz in Johannesburg?
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Hertz in Johannesburg.
How many car rental locations does Hertz have in Johannesburg?
Hertz has 7 rental locations in Johannesburg. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: OR Tambo Airport (JNB)?
Yes
Does Hertz offer shuttle or airport pick-up services from OR Tambo Airport (JNB)?
Yes