Book Hertz car rentals in Playa del Carmen

Tue 2/28 Pick-up
Noon
Fri 3/3 Drop-off
Noon
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Reviews for Hertz in Playa del Carmen

  • All reviews 100%
4.6/10 Okay
Based on 5 reviews
  • 4.0
  • 4.8
  • 5.2
  • 4.4

Recent reviews

Most recent
    7.2 Good
    Economy
    Jan 10 2017
    Pros: drop off on another location
    Cons: dirty not well balanced and not aligned
    10.0 Excellent
    Economy
    Jan 9 2017
    Excellent Service
    Pros: Hertz was great. It was our fist time renting a car in Mexico and we were nervous, but everything was great. In particular the manager Lee at the Hertz offices at the Cancun airport was awesome and went above the job to help us out. We will be using Hertz again!
    2.0 Poor
    Economy
    Jan 5 2017
    Scam
    Cons: I thought I had a rental reservation until I walked into the Hertz office in Playa Del Carmen. I was informed they had no cars, reason given was customers were keeping cars longer than their original return date. Literally next door is a rental company called Firefly. They had cars at double the Hertz price. I did rent from them. They got the car from Hertz. My contract is a Hertz contract in a Firefly envelope. The lady at Hertz who said no cars available gave Firefly the car. The key was on a Hertz key chain. Hertz personal checked out the car for me. They have no shame. I wanted to keep the car an extra day. So I called Firefly and got there main office. They told me no one was answering the phone in Playa. I drove over to it and found the office closed. I walked into Hertz and he said he could check the car back in. I asked for an extra day. He said it would be very expensive to do so. I returned the car to Hertz staff who closed out my contract. While I was there more than a few persons walked in with reservations and were told no cars were available. I have always dreaded renting cars in Mexico but this experience was an all time low. Does Hertz car at all about there name?
    2.0 Poor
    Economy
    Dec 30 2016
    Why make a reservation?
    Pros: Nothing. Made reservations and left hotel at 5am for 7am rental pickup. No cars were available. The lady working the counter at Hertz was there for the day, so I don't who was running hell at the time.

Where can I find Hertz car rentals in Playa del Carmen?

Quinta Ave. & Calle 10, Hertz car rentals

Address

Quinta Ave. & Calle 10

Phone

Hertz
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