Reviews for Hertz in Pleasanton
- All reviews 100%
Jul 5 2017
Worst customer service!
Cons: Made an online reservation, but they told us that they did not have any cars available!!! Worst customer service!
Jun 18 2017
Cons: Booked the rental for a Noon pickup without telling me ahead of time that the office closed at Noon on Saturdays. Get there to pick up my car and the lights are out and the doors are locked. Here's an idea: If you're going to close and lock up the office at Noon, maybe you should make your last pick up time 11:30? Idiots.
Jun 3 2017
Cons: Car needed to be washed
May 31 2017
Cons: The Car was not cleaned (seats were stained and the outside of the car was dirty) at Pick up. Also, they did not offer for drop off service even when asked.