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Book Hertz car rentals at Prescott Airport
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Reviews
Overall RatingBased on 10000 reviews
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Recent reviews
Traveler rating
10.0
Check in and check out were quick and easy. They gave us a Buick. Clean. Drove great.Reviewed Nov 2 2026
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2.0
Did not honor price which is unacceptableReviewed Nov 1 2026
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2.0
I reserved and pay for an electric vehicle, when I got there, they said they didn’t have any then they gave me a vehicle with brakes problems which I have to return and got another one. They were both dirty inside out. My reservation was for 9 o’clock. I am dead up leaving finally at 10:45. The Hertz attendant were very slow and they didn’t seem prepared for customers. I will never read from them ever again.Reviewed Oct 31 2026
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6.0
The vehicle had many issues! Major damage (dents, scratches , interior of windshield was dirty and dangerous driving into sun) . Had mechanical issues… heat in rear was faulty, ( too hot too touch- safety issue) Rear shocks seemed faulty! The car needed to be completely detailed!Reviewed Oct 30 2026
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8.0
Hertz customer service on the phone not very helpful, but the staff at the locations were very helpfulReviewed Oct 30 2026
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6.0
The price on the car is great. Although one of the rear seatbelts did not work and I was carrying a grandchild around in the backseat so that was not good. As I mentioned in another review, the staff is somewhat unprofessional. I have been in that building only twice but each time there was someone in the lobby that had been there an hour for something. And I have never in all of my life picked up a car where there’s only a quarter of a tank of gas in it and so therefore I had to return the car with a quarter of a tank of gas in it or less or else I would be out money. The whole business seemed very chaotic and unorganized.Reviewed Oct 29 2026
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10.0
Great check in woman and easy breezy checkout process at LoganReviewed Oct 28 2026
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10.0
Everything was greatReviewed Oct 27 2026
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2.0
They overcharged my relatives who used the carReviewed Oct 26 2026
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2.0
BEWARE!!! The location at ATL Signature Aviation terminal is FAKE. It doesn't exist and lots of people are booking cars there. HERTZ is the worst.Reviewed Oct 26 2026
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2.0
Was never able to get the car. Did all the preregistration of my license, ID, etc for the app pickup. App said my documents had been validated. Not until I finished the vehicle inspection did the app inform me that I couldn’t rent the vehicle because my license was less than a year old. I have been driving for nearly 40 years! Never again will I rent with Hertz using the appReviewed Oct 26 2026
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2.0
Car was not available yet. I was still charged for the rental.Reviewed Oct 24 2026
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