10.0
Staff was prompt and efficient. Friendly and courteous. Pickup and drop-off was easy. Car was in good conditionReviewed Apr 19 2022
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6.0
I reserved a Toyota Camry for $150/day which is crazy. The Camry I was given was a 2013, definitely not what I was expecting. The check in process is slow and very manual. Make sure you you take pictures/videos of the entire interior and exterior of the car. This office will closely inspect the vehicle upon return and charge you for any little scratch. The check out process is also very slow. The staff is nice.Reviewed Apr 17 2022
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10.0
It is a very good call to rent a car in Providenciales. It was really nice having the flexibility. What a great place.Reviewed Feb 27 2022
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2.0
My reservation has canceled without warningReviewed Feb 25 2022
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2.0
Terrible vehicles. Not maintained. Would never recommend hertz or thrifty car rentals in Turks. Lots of other choices. Scott’s, grace bay, scooter bobs.Reviewed Feb 21 2022
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1.9
Only once we got there we were notified we couldn’t pick up the car since we are under 25Reviewed Aug 13 2021
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10.0
Pros:Easy process to pick up and drop off. Staff was very polite, friendly and knew what they were doing so the process was very quick.Cons:The car was decent but something rattled in the back the entire time. I believe it was the spare tire equipment.Reviewed Apr 20 2021
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2.0
Cons:Our quote from kayak was less than what hertz charged us on the spot in Providenciales. Even though we had a confirmation showing the correct price, hertz did not honor this. The agent at the Hertz counter was also very rude and unwilling to help us reconcile the charges. Overall, will not use Hertz again.Reviewed Jan 31 2021
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2.0
Reservation wasn't made clearPros:I specifically reserved a one way rental from the airport to the grace bay road location which shows up as a PO Box on the kayak reservation. However Hertz tried to force me to return it to the airport stating they do not take returns at that location which is BS IMHO since I was allowed to reserve it that what. The were going to charge me a few to leave it there which I insisted was unauthorized and I would contest it with my credit card before I walked out very upset on my vacatiion. They finally decided not to charge the fee after I called later but I will never rent from Hertz again. What a mess!Reviewed Apr 24 2018
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