2.0
When we landed they said there weren’t any cars left. The only positive we had was the budget staff person called Quality to get us a car through them. Also, the car kept dying and we had to get a jump 3 times throughout the week.Reviewed Feb 5 2023
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2.0
Upon our arrival to our location for our anniversary trip, budget informed us that they had no cars for us. They told us to catch a cab to our vacation home and they would call us when was available and come pick us up. That call never came for the entirety of our 6 night stay. We were in a location where a rental car was not an option and Budget put us in a really bad position. We have used Budget before with no issues like this, but after being stranded I don’t know if we will again.Reviewed Jan 6 2023
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8.0
The car needed window wiper fluid and new windshield wipers. We could not see well out of the front window after it rained, due to the water deposits obscuring the view.Reviewed Jul 9 2022
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2.0
Car wasn’t there when we arrived. Oversold and ended up without a car. Pathetic.Reviewed Mar 20 2022
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2.0
The app indicated a car was booked but when called the location to check was told there were no cars available.Reviewed Mar 19 2022
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1.9
I paid for an upgrade but I was offered one horrible car after another. Even the car I finally got was horrible and ver sorry inside. Other people receive better cars from what I could see. They had a full inventory of cars in their lots but they chose all the horrible beat up damaged cars to me and my family. We changed cars 4 times after more than an hour wait to see if they would make it better I gave up and chose the option I was given and left.Reviewed Oct 13 2021
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10.0
Cons:Super nice employees and shuttle service that pick us up from the airport.Reviewed Jun 11 2021
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2.0
Pros:The staff was very rudeCons:They overcharged me for 400$Reviewed May 25 2021
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2.0
Pros:No rude , no care not friendly moved like cattle wrong car don't botherCons:Make sure you get what you ask for Don't let the, take care without an inspection had full tank they said half think they took some out and had to go and fill up againReviewed Feb 16 2020
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5.6
Pros:Staff was fine. Pickup and Dropoff we’re fine.Cons:Car was much smaller than expected although they promised it was same size as requested. Dirty, banged up, stripped down vehicle. My 31 year old son had never used a crank handle to lower the window before.Reviewed Feb 6 2020
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6.4
Pros:Staff was friendlyCons:Car was smaller than advertised.Reviewed Jan 5 2020
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5.2
Cons:When I dropped off my car to the local budget office I was shocked to see that my bill was almost $40 higher then the quote I received online. I showed the agent a printout of the original quote. That didn’t help so as a result I will never do business with Budget again.Reviewed Feb 2 2019
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