Book Hertz car rentals in Santa Cruz

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Reviews for Hertz in Santa Cruz

  • All reviews 100%
8.2/10 Excellent
Based on 25 reviews
  • 8.0
  • 7.8
  • 8.0
  • 7.6

Recent reviews

Most recent
    5.2 Okay
    Compact
    Jul 15 2017
    Charged twice and super slow customer support
    Pros: Good price until they charged twice
    Cons: - Car had damage that was not on the vehicle inspection. I had to go back to the office to get it corrected. - We wanted to change drop off location. It was possible to change -good - but it took customer support about 40 minutes to figure out how -bad-. - As we changed location the rental got $70 more expensive and that is perfectly fine. What is not fine is that they did not charge the extra $70 at the change but the whole rental cost so I got charged twice.
    2.0 Poor
    Economy
    Jun 24 2017
    Read fine print
    Cons: I payed online with debit card. Couldn't actually pick up car without a credit card. Thus was in the fine print. I received no refund. If this had been made clear I would not have payed online
    2.8 Mediocre
    Intermediate
    Jun 22 2017
    they did not honor the reservation because of an integration problem withyoursearch
    Pros: nothing, they left me stranded. I had to go elsewhere because they where closed when I arrived for my reservation. there where people inside. they just looked at me thorough the window and made no move to help. they don't care I guess.
    Cons: your computer made a reservation at a closed store, not impressed.
    8.4 Excellent
    Intermediate
    May 24 2017
    Good rental, disappointing added charges
    Pros: The car was clean like new, very comfortable and got good mileage. Pick up was easy and the rate was affordable.
    Cons: I didn't like being silently charged $20 extra for returning the rental late by one hour. Considering the daily rate was $30 this is excessive. As far as I could tell the lot was full of cars and there was minimal activity so the added charge seemed unnecessary. Even with that, the agent who finalized the charges did not mention it and left it up to me to review the bill and decipher why there was a larger than expected balance. Pretty unprofessional and this kind of nickel-and-diming will lead me to avoid this rental agency in the future.

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Where can I find Hertz car rentals in Santa Cruz?

132 Center Street, Hertz car rentals

Address

132 Center Street

Phone

+1 831 423 0315
Hertz