Reviews for Hertz in Santiago de los Caballeros
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Jan 29 2017
Pickup in Santiago
Pros: It was easy to get to and it was fast to pick up the car. They also offer a wifi hotspot instead of GPS which we loved. The whole two days we had the rental we had access to wifi to use google maps and to be connected to our family abroad.
Cons: There was an airport tax applied to our reservation that was not part of our original booking. It was about an extra $10 so it wasn't a big deal, but I would have preferred to know all associated fees upfront.
Oct 22 2016
Pros: I like when I made the reservation
Cons: When I paid almost double at the end
Sep 23 2016
False price information
Pros: Samuel was friendly
Cons: I booked online, it showed the total was $27 dollars, Samuel tells me i had to get a car insurance for $36 dollars, i thought he was joking since the rate to rent the car was a lot lower, there was nothing in the web that explained suck a thing, or they were gonna put a hold on my card of $800 dollars, take into consideration i had just started my vacations, this is the worst experience ever, ended up paying $64 dollars and a hold of $70 dollars. Another guy rented the same way, was supposed to pay $249 and with the insurance price went up to $460. #ridiculous