Book Hertz car rentals at Wilkes-Barre Scranton Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

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4

10.0

Customer service was very accommodating.Reviewed Nov 22 2021

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1.9

I didn't see the fine print that stated Hertz counter closed at 8:00 PM. Our plane landed @ 8:45 PM and by the time we arrived at the Hertz counter it was closed. There was a sign posted on the counter that stated they were closed. The other car rental agencies were open, in fact National was the only only agency that had a car for me and my wife. I tried calling Hertz Customer Service center only to be transferred and ultimately disconnected. I tried calling back to no resolve. I understand Scranton Airport is not a major hub; however, Hertz knew I was due in, in fact the agent called my cell phone - while I was in the air - to let me know I was late and that she was about to leave and to contact her back. If National didn't have a car for me I don't know what I would have done, my family, whom we were visiting was over a 100 miles away, and elderly. Instead using small print to identify that they close @ 8:00 PM, they should ensure their customer understands their limitations - which their competitors didn't seem to have.Reviewed Oct 14 2021

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10.0

Hertz is very reliable.Reviewed Sep 26 2021

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1.9

Car I booked was not available. Gave me a van with 60k miles. Shook violently when breaking. Previous accident.Reviewed Sep 18 2021

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1.9

They didn’t honor my reservation and said they didn’t have any more cars. They said since I had a reservation from a third party that the third party didn’t have access to the inventory. Someone behind me had Hertz reservation and was able to get a car. I was unable to get a rental car for my tripReviewed Aug 24 2021

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2.0

Cons:Would've been nice if the counter was open when my flight arrived. The National/Enterprise counter was open. Hertz, Avis and others were closed. Such is life, I guess.Reviewed May 25 2021

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2.0

Cons:Advise consumers of credit check and credit card hold prior to picking up vehicle.Reviewed Nov 8 2019

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2.0

Cons:Letting me cancel my reservation when a personal circumstance occurred.Reviewed May 5 2019

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10.0

Cons:NothingReviewed Apr 22 2019

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8.4

Pros:Staff is always friendly and helpful.Cons:Boy did I dislike that Nissan Sentra.Reviewed Jun 18 2018

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5.2

Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!Pros:It started right away It had reasonable power The brakes worked!Cons:No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!Reviewed Dec 14 2017

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10.0

Excellent!Pros:We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.Reviewed Oct 12 2017

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• 8.8 /10Dollar Car Rentals at AVP

• How much does it cost to rent a car from Hertz at Wilkes-Barre Scranton Airport?

  On average a rental car from Hertz at Wilkes-Barre Scranton Airport costs $83 per day.

• What is the most popular rental car from Hertz at Wilkes-Barre Scranton Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Wilkes-Barre Scranton Airport.

• Where can I find Hertz car rentals at Wilkes-Barre Scranton Airport?

  100 Terminal Road is the closest Hertz rental location to Wilkes-Barre Scranton Airport. The telephone number for this location is +1 570 457 1804.

• Does Hertz offer shuttle or airport pick-up services from Wilkes-Barre Scranton Airport (AVP)?

  Yes