Guest Reviews
Overall Rating
7.4
Good
Based on 3,856 reviews
Cleanliness
8.9
Comfort
8.7
Pickup/Dropoff
8.4
Value for money
8.2
Hertz car rental prices in Scranton
| Economy | $26/day | |
| Compact | $26/day | |
| Intermediate | $28/day | |
| Full-size | $32/day | |
| SUV | $41/day | |
| Minivan | $37/day | |
| Premium | $61/day | |
| Luxury | $115/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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9.6
Cons: The time of the return of the security deposit
review from
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2.0
Cons: Letting me cancel my reservation when a personal circumstance occurred.
review from
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10.0
Cons: Nothing
review from
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8.4
Pros: Staff is always friendly and helpful.
Cons: Boy did I dislike that Nissan Sentra.
review from
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5.2
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pros: It started right away It had reasonable power The brakes worked!
Cons: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!
review from
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10.0
Excellent!
Pros: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
review from
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8.4
Pros: Great value for the rental.
Cons: Our pick up was incredibly stressful. We weren't allowed to use American Express at booking, and had to wait on the phone for over 30 minutes when we picked up the car to change the credit card information. The phone representative was unable to answer our questions and took an unnecessary amount of time to confirm that were were going to pay the amount we originally reserved the car at.
review from
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10.0
Incredible Customer Service
Pros: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Cons: It was all perfect
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10.0
Pleased.
Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
review from
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9.6
RECOMMEND - 930 Wyoming Ave., Scranton
Pros: Arrived and informed that car was in a satellite facility. The airport folks called the correct office and a gentleman came to airport to pick me up. Only ten minutes away. $100/day less than airport! Well worth it.
review from
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10.0
Pros: Everything went good, quick check in & out, parking lot is close early morning before start of business drop off is what I needed.
review from
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6.0
Pros: I like the rate..the car... Manger at the Philly Airport was a great man.. good service...
Cons: My fight was dilate for about 2 hrs.... when I got to the rental office it was close... about 1pm... called left a mesg......went to my friends house.....I called back again around 3 pm ... I told the lady what happen with my fight ... and she started to give me a hard time...We are going to charge you.. I was here and you were not..and on and on..when i asked her What can you do for me.. she said I will call back........she called me back.. well if you are here within 30 minutes We will charge you anyway...Oh the manger at Philly airport Great guy
review from
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9.6
Cons: The time of the return of the security deposit
review from
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10.0
Cons: Nothing
review from
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10.0
Excellent!
Pros: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
review from
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10.0
Incredible Customer Service
Pros: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Cons: It was all perfect
review from
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10.0
Pleased.
Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
review from
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9.6
RECOMMEND - 930 Wyoming Ave., Scranton
Pros: Arrived and informed that car was in a satellite facility. The airport folks called the correct office and a gentleman came to airport to pick me up. Only ten minutes away. $100/day less than airport! Well worth it.
review from
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10.0
Pros: Everything went good, quick check in & out, parking lot is close early morning before start of business drop off is what I needed.
review from
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8.4
Pros: Staff is always friendly and helpful.
Cons: Boy did I dislike that Nissan Sentra.
review from
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8.4
Pros: Great value for the rental.
Cons: Our pick up was incredibly stressful. We weren't allowed to use American Express at booking, and had to wait on the phone for over 30 minutes when we picked up the car to change the credit card information. The phone representative was unable to answer our questions and took an unnecessary amount of time to confirm that were were going to pay the amount we originally reserved the car at.
review from
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2.0
Cons: Letting me cancel my reservation when a personal circumstance occurred.
review from
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5.2
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pros: It started right away It had reasonable power The brakes worked!
Cons: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!
review from
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6.0
Pros: I like the rate..the car... Manger at the Philly Airport was a great man.. good service...
Cons: My fight was dilate for about 2 hrs.... when I got to the rental office it was close... about 1pm... called left a mesg......went to my friends house.....I called back again around 3 pm ... I told the lady what happen with my fight ... and she started to give me a hard time...We are going to charge you.. I was here and you were not..and on and on..when i asked her What can you do for me.. she said I will call back........she called me back.. well if you are here within 30 minutes We will charge you anyway...Oh the manger at Philly airport Great guy
review from
Other suppliers in Scranton scored
Where can I find Hertz car rentals in Scranton?
100 Terminal Road, Hertz car rentals
Address
100 Terminal RoadPhone
+1 570 457 1804Top Tips For Renting a Car from Hertz in Scranton
- 25% of our users found rental cars from Hertz in Scranton for $39 or less
- Book your rental car from Scranton in Hertz at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Hertz in Scranton are around 46% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Scranton
How much does it cost to rent a car from Hertz in Scranton?
On average a rental car from Hertz in Scranton costs $67 per day.
What is the most popular rental car from Hertz in Scranton?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Scranton.
How many car rental locations does Hertz have in Scranton?
Hertz has 2 rental locations in Scranton. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Wilkes-Barre Scranton Airport (AVP)?
Yes
Does Hertz offer shuttle or airport pick-up services from Wilkes-Barre Scranton Airport (AVP)?
Yes