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2.0
Pros:Hertz office closed. Went into the airport to rent vehicle and no one there. Just a sign that said call a number that was an answering machine for a Hertz office in Yakima. Called three times. Nobody ever called back.Cons:If a car rental company is going to close during COVID, let your customers know. This was a major inconvenience and there is nothing a customer can do about it. Don’t rent cars from small airports during Covid, you won’t get one. Especially from these booking sites.Reviewed Jul 16 2020
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4.0
Cons:The cars interior cleanliness was atrocious. Handling of the vehicle (while driving seemed a tad twitchy) and I’ll behavedReviewed Apr 28 2019
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8.4
Price not what was agreed uponPros:Location and ease of pick-up and return.Cons:There was additional charge not in the agreement that I had to call Hertz about twice to have removed.Reviewed Jan 15 2018
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10.0
Pros:Excellent, friendly service. No surprises.Cons:Would be good to put owner's manual in car, as an unfamiliar vehicle sometimes has challenging dashboard and such.Reviewed Nov 14 2017
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