Cons: Need more staff. Waited 2 hours each for pick up and drop off
Pros: Friendly staff.
Cons: Small facility and minimal parking space.
Cons: Wait time at this office an hour easy. Office having computer issues. Three team members only one computer.
Pros: Manager was helpful. He stayed late to help me.
Cons: Reservation should state the correct hours the location is open
Pros: The Price and location to where I was staying
Cons: Had a reservation that I made almost a month prior to picking up the car, only to arrive and be told that they did not have a car to give me (they were telling several people there the same thing). On one hand, I was told that they could not give me any of the few cars they had left there because they were reserved and not the type I had reserved. I was told I could wait or they would call me. The person I spoke with at the lot basically handed me a business card and said if I had a problem with the issue I could just call their District Manager, but there was nothing he could do for me. I did call him and left him a message but NEVER heard back from him. I left and did get a call and came back to pick up the car a half an hour or so later. Was told on the phone that they were just washing it to get it ready. Showed up and picked up the car, which was NOT washed. I get that things happen, but but it kind of misses the point about the reservations when you don't have the car, and it would have been one thing if it was just me, but the place was busy and they were telling that to everyone there.
Really loved the car
Pros: I liked how fast the car rental was and they gave me no problems ! Over all it was good!
Pros: Fast pickup and drop off, clean car in good condition.
Cons: I can't say because it was an overall good service.
Where can I find Hertz car rentals in West Covina?
Top tips for renting a car from Hertz in West Covina
- 25% of our users found rental cars from Hertz in West Covina for $30 or less
- Book your rental car from West Covina in Hertz at least 1 day before your trip in order to get a below-average price
- Premium rental cars from Hertz in West Covina are around 53% cheaper than other car types, on average