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The room was listed as 900 square feet and was definetely not.
The overall character and feel was refreshing. The staff was very helpful and cordial.
The room, The staff and the location were all top notch. No
Very nice clean hotel, the staff was very friendly and accomodating. We booked 2 rooms and one of the rooms was about half the size of the other for the same price as the larger room.
The concierge made our stay very special. She set the tone for our amazing experience. The restaurant was great too!!! No
It has gated parking next to the hotel. The rooms were clean and it was well kept. The front desk staff were very friendly and helpful. There was no charge for parking. The rooms were smaller than normal.
Easy check in and out. Pool & outdoor area good. Very comfortable bedding. Most staff including front desk and room valets very helpful and friendly. The only surprise was the car valets when we arrived were abrupt and on the verge of rude.
I liked everything about this hotel. Otherwise, Just the little things described below. I didn't like the fact that my room did not have a the small fridge or microwave a usual hotel would have.
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Location, and cleanliness!! Wonderful pool and hot tub too!! Coffee in the room not good
Staff was very friendly and courteous. I was unaware that an extra $100 was charged to my credit card and would take 3-5 business days to be credited back, (not including weekends).
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The resort was great , but I wished they had informed people on their website the pool was closed. That was the main reason we chose that hotel. The staff was great and we were shuttled to he Hilton next door to swim. Rooms comfortable as well.
The pool He air condition was super loud and could not sleep. There were roaches in our room.
Beautiful view and very comfortable room in general. We happened to get a room with no hair dryer, but I'm sure they will take care of that.
Loved the pool area and food! Very concerned with the overall safety of the hotel. During our stay, someone was able to gain access to our hotel room at 5:30am in the morning. We caught the individual off guard by waking up, and immediately called the hotel staff. After calling twice, our call was finally answered and we received a vague response. We inquired around the issue upon check-out, but received no information. The hotel was lovely, but I do not know if I can recommend the San Luis after this disregard for client's safety.
The location is by far the best thing this resort has going for it. You can walk across the street to the beach. If you're on a higher floor you will have a direct view of the ocean, which is awesome. The biggest downer was the air conditioning in the room. It worked poorly and leaked on the tile floor. Maintenance came twice to work on it and brought us a fan. Sleeping the first night was uncomfortable. The room was dated, in desperate need of a remodel. Bathroom was dingy with burned out lightbulb, nasty floor and silvering mirror.
Extremely high end resort at a price the most people can afford.
Overall this was a very nice hotel. We stayed on the 16th floor which is considered their VIP floor. It was nicer then the others. Party of the resort is made up of condos which makes the hotel appear bigger then it is. The food at the bistro was amazing. HUGE portions! The room service was ok. Not the most friendly staff. The pool was really nice, heated and lit. Great swim up bar. The staff at the front desk were not the friendliest. Very short and easily irritated. There is a resort tax/fee on almost every purchase. Also the snacks that they mention on the VIP levels are merely bottled water and candy. The breakfast is muffins and coffee. Not really a balance for the buck.
The pool is great . The Itialian restaurant was a huge hit with our son saiid the pizza was amazing.
I like how everything was close by and loved how they were able to quickly change my room The long wait to talk to someone at the front desk every time.
The view, staff were very friendly No makeup mirror in bathroom, additional counter space in bathroom. Very nice but expensive.
Rooms were great! Clean, even by our high standards. Food in the hotel was great, especially the breakfast. No need to leave the resort. Staff were nice as expected on this level of hotel. Love the Christmas decorations! Room service charging $4 per bottle of water is absurd. I understand a need for profit but since one bottle is less than 10 cents at any local store (when bought in a bundle) this seems just plain wrong. Valet should be included in the room charge especially when your guest is on crutches, although I never asked, it would have been nice for them to waive that charge.
The Bistro staff took care of my wife as she had to wait until 4 to check in. We have been to the resort in the past, and will return but ( and no offense to Kayak/Priceline) we'll have to book direct with the San Luis if we want the service to be "right" 1. Check in was unpleasant, I felt second rate since we didn't book thru the hotel. We were reminded of this several time.."if you would have booked thru us..." 2. We couldn't check in until 4 pm, even thought the place was very much unoccupied (you can tell, the parking lots were very free) 3. The Steakhouse was expensive, and the steak was the chewiest thing I've ever had. The service was REALLY slow.
Check in was a breeze thanks to the friendly front desk staff. We then went up to our room and I couldn't believe how spacious and clean the room was. Beds were comfortable and bath towels were nice and oversized! Mini fridge and coffee maker were a plus too. Headed down to check out the pool, which was beautiful! Plenty of lounge chairs and beach towels were provided. A swim up bar offered drinks and a good menu. Every staff member we encountered was so friendly and more than accommodating. Our 5 year old son uses a wheelchair and everyone was so sweet to him. We were only there one night, but we will definitely be back! I've already told several friends and family about how great the Hilton was! Thanks for everything!
Easy check in! Right by the beach! Easy access to the beach! Room very comfortable and luxurious! Would stay again! While asleep rolled over in the bed and was stuck by pen of a name tag that happened to be in the bed of an employee that was open.
Pool Mold mold mold. I was there for a relaxing weekend and the amount of black mold in the bathroom on the ceiling and above the door was shameful. That doesn't happen overnight and that was the excuse I was given and most definitely not work the $600 for two nights. Hilton wouldn't even help rebate and portion because I payed through kayak and not them.
We have 2 young children and one of them is in a wheelchair so at the last minute we decided to go on a 3 day getaway . The staff was extremely helpful and the hotel layout made it very easy for us to maneuver around with a wheelchair and various bags for the pool or beach. The pool was had a lazy river and at night you can see the volcano from the Rainforest Cafe. We even took a bike ride to Pleasure Pier. Great getaway for the family but the wife and I can see how this could easily be an adult vacation for our likes. Thanks Hilton The balcony view was amazing with the beach and the working volcano. I never approached the staff about this but I was wondering if they could provide some sort of protection on the balconies. My 1 1/2 yr could almost fit through the balcony bars and I understand that this is the job of the parent but it would of been amazing if she cold watch through the bars with out me having a death grip on her lol. Like I said I never approached the staff so they may have a solution.
The service was great! Pool bar Lina Colodas by far the best on the island! Perfect location! Only thing we wished were better were the pool hours! After dinner on the island it would have been nice to come back to the hot tub for some drinks!
Too much noisy around our room,family's really loud at night time could not rest well.
It was very clean and quiet. Nice addition was the transportation to the cruise terminal
Within walking distance of beaches, restaurants, and any type of eating establishment you would want. For the price of the room, I think breakfast included would have been a nice amenity instead of $16 a person. I went down the street and had a full breakfast for $7.
It was my birthday weekend. We made last minute plans to come in and we had an amazing time. The staff is awesome
The staff is so friendly, I've never stayed at a more friendly hotel. Every single person working there greeted me with a big smile and " hello, how are you? Hope you have a wonderful day/ evening." Even the house keepers greeted me in the same way. Everyone seemed to love their jobs and are happy to serve. I will definately stay here again. Brenda
Love how all the hotel guests were happy and that restaurant was near Room was extremely too small. Room was too far in the back
Worst bed I've ever slept in.
The internet problem was explained why it kept disconnecting Internet could only handle 2 devices at a time. Pool was cold. There was a cold front and they didn't turn on the heater.
The staff was friendly. Our room was clean and very comfortable. We have stayed at this hotel before when we took a cruise this is why we booked again. The hotel was full so we booked through a third party. When we arrived we were told because we booked third party we could only have a room on the first or second floor. we were a little upset that we would not have a view of the ocean but all in all our stay was very nice.
Staff was excellent. Location was excellent. Room was very nice and clean. Wind noise coming through window and door.
Great location, computers with printer available, nice pool, great club attached, friendly staff. The ice machine on our floor did not work. We had to take the elevator to another floor and trying to get an elevator took forever.
Clean, great staff, great location. Promised room on floors 4-6, but was assigned room on 1st floor. My wife and daughters traveling alone and did not feel safe on 1st floor right by back entrance near pool.
The AC was broken and the bathroom door wouldn't shut, as if the door was too big for the frame. Staff seemed drunk also was so loud. Not very clean, we ended up leaving and checking into another hotel at 11:00pm and my husband had a early surgery the next morning.
Waterfront rooms and pool. Plenty of activities for kids. No Continental breakfast
Double billing issue that I will now have to resolve will never use this website again .. Second time I've had an issue of this sort vCant believe you idiots can't figure a way ...he'll never mind y'all don't care
The location is excellent for night life, restaurants and boutiques. It's very convenient if you're departing or arriving from a cruise. The historic aspect is impressive. We had an inner room facing the courtyard and the noise from the bar area earlier in the evening was a bit distracting. The jazz band was enjoyable, but we were tired and just unwinding from a long day. The low flow toilet was also a drawback.
let just say what's not to like, this place was a blast No microwave was the only thing
The room was immaculate, fresh and updated. The lobby, cafe and upstairs lounge were also comfortable and well furnished. The grounds were beautifully manicured. We were able to come and go to the convention center without having to go outside. The tour through the Rain Forest was intriguing. Thank you for the efficient shuttle service. I wish we could have stayed longer. The time it took to check-in was longer than average. The cafe waitress at breakfast was unacceptably slow to attend. Thankfully a bus boy stopped at our table to ask if we'd been helped, then went to get someone to get us menus. Our meals arrived barely warm. We had to ask for water during the meal also. The cafe service did not match the luxury of the rest of our stay.
Air went out the 1st night and didn't have hot water the next morning. Room issues and inflated prices
We have stayed at All the finer Hotels on Galveston Island. Moody Gardens is by far the Nicest, cleanest and updated Hotel on the island. We were in town meeting with a Real Estate agent and decided to give Moody Gardens a try since we had never stayed there. We were Pleasantly Surprised. This Hotel was Spotless and the staff was more than friendly and seemed Happy to be there. We couldn't stay longer. This Hotel is Not on the beach so that might be a drawback for some. It does however have the waterpark which is the bomb for kids.
The room decor and comfort was nice. What followed was distressing...... My purse was stolent in front of the reception desk. I spoke out openly in the lobby stating, " My purse was stolen help!" No one came to help. I went to the reception desk and said the same thing, described the purse to the receptionist at the checkin desk, and she asked me what i wanted her to do. Shocked, I went to the bell desk and repeated that my purse had been stolen asking if they'd seen anything. The woman at that desk didn't get up or so much as ask me a question. A friend and I apprehended the thief who'd stolen my purse and was awaiting her car in vallet. Yes she was a hotel guest. Mr. Davilla from Security arrived, took her license plate and said he'd call the police. He was the only one who stepped in to help us. My children were scared watching this all unfold. Especially my little boy who tried to help me spot the person who took my purse as I didn't get any assistance from Hotel personal for several minutes. We were left to our own defenses.
Cleanliness atmosphere the hospitality
Heater didn't work, no hot water, wifi did not work well at all.
My whole family loved The hotel especially the heated pool. Nothing.
The price was good, but you get what you pay for. I did not like that we only had one towel and phone was not working. Their was a stain I do not know if it was blood or something else. When I called the front desk, they did not sound as if they were worried about the problem, the next morning I went to the front desk and I asked for towels I still had to wait in my room to get my towels because she said that she needed to find some. The stay was okay, since we only needed to stay for the night and they need to be more aware since there rooms from ours to the north was propel smoking marijuana.
They "upgraded" the rooms. Scary to see what it looked like before. Cockroaches everywhere! Still felt like it slums! Ants in bathroom!
Great staff Rooms could be a little cleaner
It was walking distance of everything we didnt have to worry about parking and getting sand in the car There were cockroaches at night in the room just a few but they were on the bed yuck
I loved the breakfast and scenery. The fact that its right ny attractions and food places. My room had water roaches everywhere. Any drink or foid that we left out had baby roaches in them.
The staff was very accommodating and friendly. We arrived the morning of our check in day, knowing our room was probably not ready, but we checked anyway. The receptionist said the room was not ready at that time but that she would call us when it was ready. Less than two hours later, we got a call saying our room was good to move into. The location is great, on Seawall Blvd, next to a few restaurants, a gas station/convenient store with drinks and snacks, a bike rental place, and an ice cream store. Able to leave your car and walk around a bit or rent bikes. Only a mile or so from Pleasure Pier. The pool area is relaxing, it may look small on pictures but it is a good size for the hotel. Enough lounging chairs to sit in and free towels at the pool with a towel return, which was very convenient. The free breakfast was great, and even had a waffle maker, which my husband loved! Water pressure in the shower was good, sheets smelled and felt clean, safe in room. My bath towel in the room had a few long hairs on it upon unfolding it, but smelled clean. No tissues, but I could have asked for some with no problem.
Cheap price Everything else
IT was the cheapest place to stay in Galveston that week. It was ok. The beds were comfortable, but the bedspread in my non smoking room had a cigarette burn in it.
bed bugs in my room!!!!!!
Across from ocean Very dirty no towels at all anywhere nothing worked
Room and clean, quiet, and WAY bigger than I expected. The only small thing is that it's hard to get into and out of the hotel parking lot due to traffic and the way the streets are arranged. Not the hotels fault, bust something to be aware of.
Very nice room. Comfortable bed!
From the moment we checked in that evening, the staff was quite cordial and anxious to make our stay comfortable. We rented their apartment, which was very plush one of the nights because my initial order for two nights had not been booked. We were so impressed with the facility that we have reserved it for New Yearr's Eve and New Year's Day. When I had to change rooms for the second night, I accidentally left my clothes hanging in the closet. When I went down after the discovery to the main office to ask them to retrieve my clothes from the former room, there were my clothes in the office waiting for me. There was nothing that we did not like about our stay.
Liked how everything you need is right there! 2 restaurants, bar, oceanfront, & just a great place! Recently upgraded rooms were plush!! Customer service is a top priority here!! Got our 3rd night free when we booked 2 nights... Hell of deal!! Diamond in the rough, we will Definitely come back!! Still upgrading other rooms, some construction noise, & rooms were a little tight but very plush.
I loved the pool and location. The pool was huge and really nice. Had a 2 ft play area for the kids and a deep part for adults along with a big hot tub that was next to the bar area where you were able to get drinks and food. They also had an happy hr which was awesome. Discount food and drinks during the time. So to me it was perfect for us adults and kids. I loves how is was on the main strip and right across from the beach. Everything was a walk or quick drive away I really didn't have any negative things to say. The rooms could use an update but I'm sure the pool is really new and the rooms will come in time. But honestly they weren't in bad shape either. NOT dirty or ran down just could use a little update. They did have free breakfast which was small and odd but it's free and gave me one less meal to pay for. All around not that much to complain abot. Will definitely be staying there again when we go back
The location,nice clean pool. No hair dryer and no coffee pot.
Our reservation got mixed up, thought I was booking and apartment room, and turned out to be regular room. Booking was a little confusing. All worked out, the person who booked the room I wanted did not want all that, so we sere able to get the room we wanted. Booking certain rooms is confusing. The maid staff was mediocre, trash outside the room for over 24 hours, not as clean as it had been the previous year. Pool staff was wonderful, pool was great, love the bar, easy access to the beach. Would definitely return, but would like a little more attention to cleanliness. Our reservation got mixed up, booking was confusing. Maid service was slow and only mediocre, trash left outside too long. Breakfast was ok for free, the ladies serving were very pleasant and helpful.
Location The facilities are fine, but with everything the hotel just missed doing a good job. they tried but missed. ie -trash was picked up but then the black trash bags were left outside the fence by my balcony for two days. There was one and then the next day another two were added. Didn't understand that.
Nice staff. Pool curfew was enforced! :-) Old, cheap. You get what you pay for.
Very clean, well kept motel. The staff was great . Had problem with toliet, staffer maranda trued to fix but it was beyond her ability. Needed snake. She moved us to another room down from original room . No problem after that.
Nice Staff! Clean Room! Price is Decent! Parking Lot is weird.
Was close to beach had plenty of activities for kids had bar, pool, and restaurant all at suite where we didn't have to drive I opened a tab at bar with credit card and think they were adding drinks on my tablet as motel, bar, and restaurant all together in think they all putting things extra on cards
The pool and outside pool bar and staff were awesome, completely different from hotel and hotel staff The Manager at the front desk, an older gentleman named Chris was one of if not the rudest person I have ever come across in the customer service business. I will NEVER go back there again. I was trying to ask him a question about a personal business matter and he answered me very rudely and loudly so that everyone could hear, which I thought was completely unprofessional and so did others. You are basically paying for location and the pool, which is really awesome. The bartenders were all great, especially Caleb. I will definitely go back to the bar, but not the hotel. I was very upset and it almost ruined our trip. The breakfast and breakfast staff was really awful and I'm not a picky person. It is complimentary, but I would rather pay for something edible. The only person that worked for the hotel that I felt like had any manners was one of the maids.
Connected to the best seafood restaurant and great wifi. Pool is super for adults and kids! Beds a little too uncomfortable but not a deal breaker.
You can hear everything from next-door. impossible to sleep Filthy carpet smell bad smellin the hallway!! Expensive
Clean No ice machines AND No drink machines on floors.
I enjoyed everything in this hotel, the location, room view to the lake, pool, etc. Yes. They were people working in the lobby during my stay. It was not comfortable to stay in the bar while they were working.
I loved the feel of the hotel, it was sophisticated and modern yet nautical at the same time. We were impressed with how large the room was! The bed was super comfy as well. We really enjoyed our time here. There was no microwave anywhere, even in the kitchen for breakfast. It was a cold breakfast so the least we should have been able to do was warm up a pastry. There was also no refrigerator in the room to save leftovers. The light in the hallway next to the door kept fading on and off throughout the night and we couldn't get it to stop. Instructions for when this happens would be great. Lastly, there was a parking fee that was completely unnecessary... It's not in the middle of downtown at a shared garage or anything where parking is scarce and even the restaurants can't park there...
Rooms were large, clean, comfortable water pressure low, parking
Very clean, very spacious rooms. Slept like a baby on the comfortable bed. love the design and furniture selection. Have to pay for parking.
Location, nice room with a good view. The continental breakfast was very lacking. It was put out once, not much of a choice and it was never restocked. We ran out of coffee quickly and no one ever came to even check much less refill it. The pastries were not fresh. Not what we expected for such a nice hotel.
I loved the decor The front desk agent wasn't friendly and seemed not to want to provide us with info about the hotel.
Oh what a wonderful experience, I generally stay on the beach but this time we stayed near the harbor. Enjoyed all of the Laundry owned restaurants, along with late afternoon shopping on the historic Strand. I will definitely make this a traditional trip and stop.
Beds were very comfortable and rooms were spacious for my wife, toddler, and myself. Continental breakfast was standard fair: breads, jams, juice. Hotel was very clean and we had a comfortable stay. The front office staff needs an attitude check. Several were not helpful in answering any questions about early check-in.
The room was nice and big as well as the bathroom. It is an excellent location for catching your cruise ship. There are plenty of restaurants attached or just a short walk away.
We had a wonderful experience .... From the waterfront location, to being able to watch cruise ships come and go....walking to the Ocean Star museum....walking to the Strand...it all was wonderful!
Front desk staff was very pleasant and helpful. Room was very clean and cozy. Great location for visiting the strand. We weren't going on a cruise but this would be the perfect pre/post cruise hotel. Breakfast was less than desireable. Over the phone, staff seemed less than Interested in helping out and answering questions
I loved the very stylish rooms and breakfast bar.
room where very large and clean. Great location.
Location, pool, spacious room. We wish Kemah Boardwalk had more things open until 9 pm on Thursday in early November. This was not something the hotel can change, just an observation.
My girlfriend and I decided last minute to make a trip to the Kemah Boardwalk while I was visiting her. We arrived the Monday after Spring Break and essentially had the whole area to ourselves. It was perfect timing for a little getaway. The hotel was great, very sweet and friendly staff. The room overlooked the water with a cute little balcony. It had a decent sized tub and shower. The decor was nautical yellows and blues. Very quaint but not cheesy. Just very nicely done. I would absolutely stay there again. 8/10 No fridge in the room. We stayed on a week night so everything closed around 9, but we didn't have to fight any crowds. It is noisy because of the attractions but not terrible.
The staff was very nice For the price I will NEVER go back, I have no problem paying for a nice place but this was the worst.
It was located perfectly and the staff was top notch. A few minor construction details. A lot of light came in around the door and there was only one elevator.
The indoor heated pool is a great back-up for bad weather in Galveston. The breakfast was ok, there was plenty and the items were regularly refilled. Rooms were comfy, with different pillow options, and towels were soft and fluffy. Sofa area was larger than I expected. Wifi worked well. There really wasn't a heavy comforter on bed, so you may want to bring an extra blanket. I didn't ask for one, so I'm not sure if they have any available. All rooms are studio style, so you cannot close off the beds from the sofa area.
The pool was perfect delicious breakfast spotless turndown service spacious room.
Away from the night life, nice infinity pool, private beach, nice full-equipped rooms No restaurant on property, pool closed at 10, need bellhop carts are hard to push, front desk inconvenient location
Great beach acess faciliti were clean and the staff was super helpful.
Nice location down from the main excitement on the sea wall leads to a nice quiet beach without many people on it good place to relax and get away for a little Small balconies with one room options and lots of sticker burrs between you and beach doors close loudly and can often be heard from inside your room
Staff was friendly and the room large and well equity for longer stays Hot tub broken, pool not up to temperature,elevator broken and other one slow as molasses.
Love the updates looked great . Pool is awesome .
Everything was great. We had a great view. We will be back.
The staff were very friendly and helpful. The wifi is almost useless and the pay to use is not much better. A staff member even told us that it wasn't worth the $$
Location was great, staff was friendly. the a/c in the hallways was not working, the small pool was overcrowded, hot and dirty. There were only 2 towels and NO toilet paper left available for us. The A/C unit in the room had food stuffed in the vent.
Annex facility in much better upkeep. Enjoyed the use of the Exercise Facility. We were generally pleased with the room comfort and cleaner than the remainder of the facility. The overall facility was unimpressive at first impression. Aesthetics were poor. The hallway carpet, at best, can be described as deplorable. Numerous stains resulted in questions of cleanliness and sanity. In addition, the hallway temperature was constantly hot. Suspect this was a requirement to save on utility bills. Won't be visiting again.
We liked that the hotel was within walking distance of the pier, the beach and a few restaurants. The staff was mostly friendly and helpful. We had an incident in the middle of the night where someone tried to use a key to get in our room (by mistake) the deadbolt did not work and they got the door open as far as the safety latch. Then, we get a call from the lobby where the woman preceded to tell is that WE were in the wrong room even though we had been there all night. I usually don't complain but having someone come in your room in the middle of the night is unnerving and then on top of that being blamed for said incident is really too much.
Bed was comfortable, sheets and blankets were soft and cozy. The room service was pretty good and the food was not too bad. Not a vey good view due to the way the hotel was built. Looked at homeless people for three days sleeping on the other side. Very few rooms with an ocean view were expensive.
Close proximity to beach, right on Galveston seawall big rooms Lots of noise at front desk spilling over from open bar
Pool right across the street from beach Smell in restroom
The bed was one of the best we have slept in and the pillows were great.
location The view of a red wall 2 feet away from the only window in the room.
Location It was all good.
Clean hotel, good location and friendly staff Only two junior suits with ocean view and terrace. Reservations were not honored the first night stay but were transferred to the junior suit with ocean view and terrace next day
I stayed in I guess it was a bachelor's suite, king bed with the side side view.... It was simply relaxing..
I loved the comfort of the bed and pillows very plush The hallways and elevators were very warm an stuffy
Location was great. Minutes from the beach. Quiet place. Bed was uncomfortable bathroom was small and awkward to use. Lobby smelled old and needed a little updated.
Absolutely gross. Didn't like anything about it. Old, smelted, homeless people in the parking lot. It was absolutely disgusting.
The rooms were very clean, staff was very helpful and friendly. I enjoyed the breakfast. There was a shuttle that took us and brought us back from the cruise port, and they allowed us to park our car for the week we were on our cruise, which saved us a lot of money. Loved the mini golf course which was free to the guest. I would stay here again.
Everything was wonderful. The rooms were spacious and worth the money, the staff was polite and helpful and the free putt putt golf in front fit right in! Me and my fiancee' thouroughly enjoyed our stay. Thank you. Cant think of much.
Choose this hotel because of shuttle, had to take taxi here, couldn't use shuttle at night and waited two hours for shuttle in morning
Location and view Room air conditioner was noisy and room was coldest in one corner and warmer in the rest of the room.
I loved it it was very clean and the pool was amazing
Very friendly staff, spacious room, view of gulf, good location away from busier part of sea wall
Very very clean. No complinentary coffee or breakfast bar.
The location is great proximity to the beach. There was a big, clean, beautiful pool with a swim up bar. They have happy hour so it's reasonably priced. The hotel has buffet breakfast for @ $12/person. The room was clean, with a balcony with views of the ocean & overlooking the pool. Every room here faces the ocean so there is no bad view. I will go back to this hotel!
On the beach and swim up pool bar I called the front desk to have someone come fix some issues in room and no one ever showed up to our room
Location was great, the view was awesome. Very friendlly employees, loved the Tiki bar on the sea wall. Cost was abit to much to pay. But overall it was a great experience for me and my husband.
This hotel was very clean and the staff was so friendly. We had a problem with our cable, and the maintenance man was extremely helpful and friendly. The hotel is so Close to the beach, and has a great pool. recommend this hotel!
I love the modern decor. It really is a beautiful hotel.
Staff and location were excellent. Good breakfast and happy hour. In the guest room, pocket doors for the toilet and shower were 'different'. A bit hard for seniors to maneuver. I still think a suite is a bedroom and sitting room, not one large combined area. Life goes on.
Staff is friendly. Room 623 smelled like strong mildew! Floor was wet all around the AC unit. The closet smelled like mildew as well.
Location to everything we wanted to do in Houston was really good. Free breakfast every morning was a great start to our day.
Environment Breakfast needs to me more various
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location and near a gas station directly
This guest did not leave comments about this hotel.
Room was nice, clean and comfortable. Plenty of seating. We did not like the breakfast offered. Eggs were cold, the sausage under cooked and ran out of other food quickly. I did not like to shower and toilet area separate, however,my husband did.
Location, Great Staff