Horn Lake Hotels

Clean, comfortable, pleasant staff, good breakfast.

Note: Google navigation says the entrance to the property is on the north side, but entrance is actually on the south side. This is Google's fault, not Drury Inn's fault.

The price and location, it can have something a little more for breakfast .

Check out time was at 12, the front desk call me at 11, what was the purpose for that, it need to be changed.

Absolutely nothing

Everything

The room was spacious and clean.

The desk clerk was not very friendly; did not know that we couldn't leave our dog in the room alone until we arrived- needs to be made clear on websites.

Friendly staff. Design of property

The location was perfect, right outside Memphis. Hotel is around several stores and restaurants. Very clean! Staff friendly. Overall perfect stay.

Breakfast area kid of small and got crowded, but it was a busy weekend.

cleanliness, staff, and location near Graceland.

Room seemed a LOT smaller than the photos on the website.

The fact that we booked last minute and when we got there the maid left a note on our bed saying that we gave you clean sheets and bed covers just for your arrival.

Everything was great breakfast could have been a little nicer but overall very great. No complaints.

This hotel was very clean, friendly staff and in a safe area.

I was very impressed with the cleanliness and comfort my last stay, which was the reason I came again. This stay my sheets were not clean and the bed did not feel as nearly as comfortable as the other room. I was very disappointed.

Very clean rooms and parking area felt safe and secure

breakfast was not included and given the alternatives in the area seemed overpriced

The location was nice in relation to Southaven. The staff was friendly and gave us everything we needed.

We ended up in a handicapped room for some reason. Because of this, we did not have the features that were given on our booking agreement, such as a couch. It also seemed as though the walls were paper thin, hearing much of what went on in the room next to us, including their running of water or flushing commode.

Clean, easy access, pleasant staff.

I don't like Quality Inn's policy of assigning rooms. You could make reservations months in advance and request ground floor ,but they don't assign rooms until the day of your stay and it is just chance if you get your request.

Clean and in very close proximity to dining and shopping. With one exception the staff was engaging and pleasant. Surprisingly, parking was ample and well lit. The breakfast bar was able average with a decent variety of foods.

Upon arrival the front desk lady was extremely unfriendly, robotic and cold. My group acted professional and respectful yet the desk clerk seemed pissed off as if checking two guest in highly disrupted her morning. This lady seemed put out we were in her workplace. We arrived as a group with two of our foursome having checked in before us. When we came together as a group later in the day we all shared similar stories of the less than hospitable clerk. We revisited the discussion upon returning to the hotel later in the evening having been greater by a warm and friendly "Welcome back, hope you enjoyed your evening out" by the night clerk. This clerk was the polar opposite of the lady we encountered in the morning upon check-in. It's worth noting three of the four in our group are members one of whom used his rewards points to comp his four day stay. Despite staying for free we all strongly considered canceling our reservations and checking into another hotel. To be clear, we weren't looking to be entertained and I get having a bad day but as a frequent traveler being away from home a pleasant smile and warm greeting by staff does wonders while away from the comforts of home. In fairness the remaining hotel associates were friendly and engaging. The house keepers and maintenance staff seemed to make smalltalk and wished us a great day. Anyone of those individuals would've been a better front desk fit than the unpleasant woman we encountered.

It was close to the highway

sheets were stained and the bedroom suite didn't have it's own room and only one TV in the entire unit

I didn't like the fact that I booked a room at Magnolia in February and they gave my room away and instead I ended up staying next door at a different motel and I had to sleep in one bed with a family of four!!!! I reserved a room with two beds and ended up having to settle. Magnolia inn really let me down.

Clean room, quiet. And friendly staff

We just stayed overnight to go to Graceland and it was a short 10 min drive there so its close! Rooms were clean, staff was friendly!

Strangely, I only saw where you can enter and exit out the front door so getting to our vehicle (parked in back) with our luggage was a bit daunting. The pool was tiny. I hoped to take the kids swimming but with 10 people already there they said "no thanks". I didn't blame them.

Front desk lady was nice and polite.

Planes flying over all night, small bathroom and no breakfast.

Dog friendly and conveniently located.

Nothing really location was close to my brother's

Cleaniness was not good bathroom had mold and mildew in shower box spring/mattress covers stained tv's old 19' Killed roaches in room Microwave wasn't clean good no plug in for oxygen machine without unplugging ref/microwave

The room appeared to be recently updated. Nice accommodations, comfortable bed. Hotel provided satellite TV with many of the premium channels for its guests. Good hotel for business/overnight travel.

Thermostat in room did not work properly. Informed the front desk. In fact, all areas of hotel felt like the a/c could not be working properly.

Very nice place

It is very convenient to I 55, which is a must for getting to major event areas.

Everything was awesome!

Check out was great and could walk to eat.

no

location

the hot tub was cold

It was somewhere to stay

I did not like the fact of some Indian guy staring in my window at me and my family... Confronted the man and he says he does this to every room... Called the front desk and they said he was checking to see if the room is cleanReal will never go back

that I could bring my pet

mattress

Price. Room was clean.

Breakfast was very limited. Building really showed its age.

The room was spacious and there were nice in-room amenities, including a Keurig. There was a nice breakfast selection and a few seating areas around the outside.

It was so noisy! That was partially the parents fault as there were kids running up and down the hallway at 10:30 pm & 6:30 am, but we could hear the people above us, too. It's tucked in a shopping center and there wasn't any visible signage off the main road.

The online picture was accurate . Room looked JUST like picture! I liked that there were recycle receptacles throughout the hotel. The room was very clean! Breakfast was excellent! Would stay there again!!

The only negative was that it was noisy. Room noise from EVERY direction. Above us, both sides, and across the hall.