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good size room very dated but value for money
The lady who greeted us at the reception was very nice and very helpful. I didn't like the bathroom, the tiles were dirty and there were cracks between some of them. Overall I expected more for my money.
Location Walking to room could smell the tumble dryer, while in room the tumble dryer was going all night, disturbed sleep as a result. No evening meal except a frozen tesco meal.
Very clean and crisp. Yet to find.
Good level of service
position the bed was very old and uncomfortable
Easy parking, easy access - convenient location. Clean and simple no fuss accommodation. Good value for money
good parking - well laid out - nice beds - just had some money spent on it and not bad for a budget hotel
Friendly staff: relaxed atmosphere; clean & comfortable.
Willingness of staff to help in any way
Quiet room, well maintained, with some of the best service-oriented attitude I've seen in the UK. The spa had no appointments for any treatments during my stay. I had chosen the hotel specifically because of the spa, too. :-( (This ALWAYS seems to be the case, in any spa and many other businesses anywhere in this country, there is no such thing as a 'walk-in' or spontaneous appointment, but I digress. It is nothing specific regarding this hotel anyway.)
Helpful and friendly staff, rooms excellent and restaurant food amazing, would recommend and will be staying again.
Cleanliness and friendliness of staff
Friendly staff and enjoyed the use of the pool, although it wasn't clear when the children's inflatables were allowed to be used booked a family room on website but arrived to be told we were in a double. we paid extra for the family room and we needed a 'discussion' at reception to sort out which was inconvenient. expensive food and drink in both hotel and on site restauraunt across the road
The comfort and atmosphere
Felt the room was a little cramped considering the rate paid.
staff and decor size of Executive Rooms
Great hotel good location with excellent spa facilities, the pub adjoining the hotel offered good food at reasonable prices in a relaxed atmosphere Didn't eat in the hotel as thought prices for a family of four were a little expensive therefore would suggest an inclusive rate for breakfast for this type of stay.
Quiet, clean and comfortable.
Location was perfect for the town and theatre that we were going to in the evening. As there was a wedding it was quite noisy when everyone from the party was going to bed.,
Should of been told by hotel at time of reservation of any functions that were planned to happen on the date of stay
very helpful staff, were happy to arrange taxi's for us at any time and also arranged breakfast an hour early to accomidate for all the guests running the great south run.
Convenient for our needs; good restaurant; value for money. Sounds from adjoining guest rooms - plumbing and voices.
Convenient location to the venue we were going to and close to most of the amenities in the town. Car parking space was ideal for us.
Breakfast at 06:00 in the morning was lovely, a good fruit selection, serials and toast. Delivered right on time. The room was clean and tidy, the bed comfortable and Earl Grey tea bags, wonderful! Only one, the shower curtain round the bath is awful. I just don't like a wet curtain wrapped round me as I shower. Apart from that small thing, all ok.
the building is an excellent example of georgian architecture and to a pleasure to be in such a building. The room was roomy and very comfortable. Breakfast excellent and staff both in receprion & restaurant very friendly
1. Staff – Friendly and professional 2. Food – Good 3. General Cleanliness and Comfort – Good Bathroom- Poor Standard 1. Shower fitting not standard expected 2. Mildew around bath 3. Cheap rusty Towel rail 4. Cheap and Flimsy Toilet Roll Holder 5. Cheap Toilet Paper 6. Cheap door hook (cup hook!) not properly fixed
the staff were very good and the meal in the morning people in the next room very loud in the morning 5 am awake
This was my second visit to this hotel and the level of service is excellent. I commented on a problem I had during my stay and within a couple of hours of leaving I had a phone call to check my e-mail address and an e-mailed appology followed, I get the impression that they take customer satisfaction here very seriously. I will be staying here again.
We found the Hampshire Hog on the booking website very last min, we found the hotel with out any problems. Check in was very smooth, though to be fair the hotel didn't look like much from the outside. The room was a lovely surprise, nice tiles, clean bathroom, an excellent refreshment selection including real coffee, fresh milk and vanilla fudge. The Room was a good size with a good size television, all dark wood furniture with a king size bed and real bedding. Restaurant is in the same building and was really nice good food and not noisy at all, had a real country pub feel to it. Breakfast was very good excellent choice of cooked breakfasts n a wide variety of alternatives, fresh fruit, yogurt cereal n smoothies, overall very good indeed. The only slight bug bear was no room service.
Attentive staff. Room ok. Lots of drawer space. Cafetiere provided; regret not used due to lack of time. Staff too eager to finish breakfast at 9.30, which for a Saturday, was too early. Parsimoneous with the coffee due to unwillingness to start another pot.
Excellent cleaning staff, little extras like bottled water, fudge and shortbread made it special. The breakfast was very good. The glass door on the shower made the area too small and was impossible to shower without water getting on floor. Had to stand right up to the taps to get wet without wrecking the place.The bath side was high and a handrail would have helped to get you out as the bath was slippery.
Everything,attentive staff who really did make our stay a pleasure, in fact we wished that we could have stayed longer, but alas family obligations prevented this, However, we will rerturn again in the spring and this time for more than just one night, There was nothing to dislike.
Beautiful,clean, well furnished rooms. Staff very polite andvery helpful. N/A
Lovely room and a good hearty breakfast in the morning. This was our second return to the hotel.
An excellent hotel offering refurbished high standard rooms with contemporary furniture set in a pub atmosphere & serving very good food.
Loved every minute of our stay; from the staff to the food to the room, it was all fantastic. Excellent value for money. Would definitely stay again. Nothing
Very nice stay again Didnt get a bath in this room...so when you book check with them first.
Lovely setting, well maintained, great breakfast and a spacious room - you can tell why it's got four AA stars but it's good value for money too.
Staff very helpful and frendley nice people It rained at some point on all three days but nthen this England
Loveley atmosphere. Great breakfast. no
An absolute pleasure. Staff were really help and even managed to provide an extra bed. Would definitely stay again.
warm friendly staff, good clean room and excellent food
I had a small room and could not sit at the desk/dressing table to work on my computer.
Breakfast was very good, staff were friendly and the room was nice and clean the room was a bit tight having to squeeze between the end of the bed and the wall to get to one side.
Location to ferry port and the fantastic Breakfast good modern and very clean quiet room.
english breakfast was excellent fan in shower was noisy, could hear next door's too
A good welcome ,a clean room,a good breakfast and good value The bathroom smelt damp but was ok if window was left open.
The staff were pleasent and helpful, The room was comfy and big. The food was delightful with an excellent choice of wines. although only a one night stay, you were made to feel special
Really super, great value, great situation. the wet room was not correctly designed and we permanently had a wet bathroom floor. very poor selection of sky programmes only news and sport and only 4 terestrial channels not even channel 5!
quality of room was very good, the breakfast was better than most hotels i have stayed in,very handy location to get on with your journey the cost of dinner
very nice and cool place,we love it!!!
Nice location, good food, health club very good.
We had a lovely room, and an excellent meal and we really enjoyed the leisure facilities. We enjoed the whole experience.
the shower the carpet
facilities offered at hotel and room itself was exceptional value for money a little too quiet perhaps
The location. Room was very dusty and dirty (Not vacuumed properly). It was a luxury triple!!!
only the food at night and breakfast no heating and no tv also the bed sloped down hill
It was close to other forms of transport eg trains busses Heating turned of at 11pm
friendly staff single room was very small
The staff are friendly, helpful and efficient and the breakfast is excellent! This is a lovely old hotel, ideal for a comfortable and relaxing stay. There was nothing to disliike; the rather old-fashioned decor is part of the charm. There are a lot of stairs which might be difficult for someone not 100% mobile.
too many stairs and doors with no offer of help to get to room. rooms decor was very shabby as was the mould round the bath and bath mat
Wow, we had such an amazing stay at The Bear, with all the staff being so friendly and helpful. The food was sensational and our bedroom and facilities were excellent.
food was of a good standard and reasonably priced Lack of heating in main bar,and breakfast ended too early...10 o'clock would be more appropraite
I'm deaf/blind with a guide dog and the staff were fantastic
Food Brusque staff, tatty rooms.
Staff were friendly and helpful. No one was too busy to stay hello or ask how my day was, very refreshing and welcoming
Courtious staff, the room we had was spacious & possibly used for specail occasssions Great stay
Good room facilities, pretty good bathroom, helpful staff. There was not really anything to dislike. However some might find the rooms a little dark and the layout/decor more business like than intimate.
Location for purpose; comfort cleanliness and value for money. All excellent. The staff were especially friendly.
The staff were very good. The room was lovely and quiet. Could have done with a light over the desk to read better by. The bed was a double for just me which was great.I will stay there again with my husband. I would ring them in advance to book the type of room that would suit me and I am sure they would accomodate me if possible. The arrangements for the evening meal could have been spelled out a bit more clearly and the menu printed up in reception. But I enjoyed my stay.
Peace and quiet in comfortable surroundings. Noisy guests coming back to their rooms late at night.
very pleasant stay, polite staff, very clean hotel, would highly recommend it
Clean. Tidy. Warm. Good facilities. Beds a bit hard, lumpy.
Good location.NIce large room, quiet. Desk clerk very helpful. Room good value Breakfst rather uninspiring, poor value
Very friendly staff, the room was very clean (recently re-furbed) and spacious, a nice experience. Brookie has travelled to two other hotels already. :-)
Friendly helpful staff.Very clean, all things requested supplied promptly. Would have liked to know prior to booking with you that the bar lounge area was being refurbished Hotel had temporary bar, but new one will be finished soon and will be great when done. bottlebank below window. Smashing of bottles in room heard.
Friendly and attentive service, very comfortable and welcoming room, good food and drink. Only slight inconvenience was gents' toilets being out of service at the time.
Good breakfast included
Nice room, very comfy bed. Lovely power shower for waking you up after a heavy night!!
V friendly staff. Nice room, good value, and nice breakfast. Couldn't fault it.
Loved it. Great food, great service, great staff.
Very basic but very clean Nothing
Everything a great little hotel
Clean room with proper bedding and bath sheets The room was smaller than we have been used to.
We stayed for 3 nights in room 15 in the annex. The room was very nice and clean and was serviced every day. The breakfast was very good with a wide selection to chose from.
Stayed at the Ship & Bell on 2 consecutive week-ends. Excellent staff, comfortable room & bed, wonderful breakfast.Unfortunately we didn't manage to eat any other meals there, but the menu looked delicious. Definitely will stay again and recommended. Suitable for business & pleasure stays.
FOOD and Drink Bed was U shaped painfull on back
The room was immaculate; clean, comfortable bed, brilliant decor food was indifferent
Friendly and efficient staff none
well appointed , warm , clean comfortable and has character ,breakfast was excellent. Slightly difficult to access bedrooms
We stayed in Room 7 and we had problems drawing the curtains,It seems the curtain track was the problem.All other areas were great.
Easy parking and convenient for town center , bar and snacks downstairs, smoking area if you need one. Creaky floors , noisy extractor fans in bathroom , place badly needs a refit
Comfort and easy access to shops and amenities, with good onsite parking. Convenience of inclusive breakfast. In a room for 2 persons , there was only 1 pkt or hot choc for a bedtime drink and we had to go downstairs and ask for another.
polite, friendly staff, nothing was too much trouble
We've stayed at the Red Lion on numerous ocassions and it's in a good location, good staff, good restaurant/bar, good rooms and excellent value for money.
Good breakfast, and good breakfast service
Very helpful staff.
Quality of breakfast good. Breakfast staff poor - tables poorly laid, had to request tea again that didn't arrive. Bar food expensive.
Ease of access from major roads
The ambiance of the hotel was very good.
Comfortable , clean and friendly. Ideal as we were going to a wedding nearby.
Breakfast I tried to book through adjoining rooms for family. I did get rooms next door to each other but not walk through/adjoining.
The proffesional way we where greated for breakfast its a shame her colleague's let her down! bottom row's of tiles round bath had mould in grouting. Reception staff were to busy talking to each other to show us the facilities when we enquired other guests made same comment in bar
Spacious room and very comfortable bed (we had booked a deluxe room). The travel cot we had requested was set up with proper bedding for our sleepy 2 year old which was a nice touch. Powerful shower and large bath. Ideal location for our trip to Portsmouth for the Great South Run. Very good breakfast choice - cooked breakfast the nicest we've had for a long time. Temperature in room was quite warm when we arrived late at night. Breakfast buffet did not offer yoghurts. Expensive rate for a Saturday night but it was a very busy weekend in Portsmouth.
The staff were very friendly and helpful. The room was extremely clean and bright. Breakfast was also excellent. All in all we had a great stay and recommended it to the relatives we came to see.
The serivce of the hotel was very welcoming. My bathroom had water puddle on the floor.