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8.3
8.1
8.0
8.0
7.7
7.6
Details
Map
Reviews
Overall
7.5 Good
Based on 3,678 reviews
-
All Reviews 7.5
-
Couples 7.4
-
Families 7.7
-
Business 7.6
-
Solo 7.4
7.9
7.2
6.5
6.2
6.1
4.7
7.4
7.3
6.7
6.0
5.9
4.8
8.2
6.8
6.7
6.3
6.2
6.1
7.9
7.4
6.3
6.0
5.3
4.4
7.7
7.3
6.6
6.0
5.8
4.9
data provided by TrustYou
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
Nice room, great bar/restaurant, little shop, parking garage, great value
Okay 5.1
Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.
Recent Reviews
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Excellent
9.4+Beautiful spacious room. Front desk staff was wonderful-Garage elevator broke and was out of order nearly two days during our stay.
-
Excellent
9.7+Nice room, great bar/restaurant, little shop, parking garage, great value
-
Good
7.4+Location is good, very convenient.-The blanket is not soft at all
8.5
Location
Greenway/Upper Kirby
$128+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 1,237 reviews
-
All Reviews 8.5
-
Couples 8.6
-
Families 8.4
-
Business 8.4
-
Solo 8.1
10.0
8.8
8.3
7.2
6.1
6.1
8.5
6.9
6.8
6.8
6.1
3.7
8.2
7.9
7.5
5.9
4.0
8.1
7.3
7.3
6.5
6.3
6.2
8.6
7.5
7.1
6.0
3.6
data provided by TrustYou
"Clean hotel facilities"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Wifi is an extra cost
Okay 5.4
Staff were not always helpful. Shower was broken
Recent Reviews
-
Good
6.0+Decent price. Good clean room.-Noise from the highway kept me up. $18 for self-parking seems steep for Houston. Dining options at the hotel were mediocre.
-
Good
7.4+It was close to downtown and other places we needed to go to. Clean hotel. Gave us clean towels on the second day. Quiet.-No free breakfast and parking was $18 a night. No free wifi! Wifi was $13 a night.
-
Excellent
10.0-Wifi is an extra cost
8.0
Location
Greenway/Upper Kirby
$95+
Details
Map
Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
8.0
Review Score
Based on 758 reviews
Top positive review
Top critical review
Excellent 10.0
Front lobby staff were polite, helpful and professional. Service personnel greeted guests and readily provided directions. Wish breakfast was included but enjoyed stay overall.
Good 6.0
Love the facility No microwave and freezer available and we have to pay parking fee per day.
Recent Reviews
-
Excellent
8.0+Allowed late checkout of 2pm for us, comfy beds, clean feel overall, wifi, offers recycling-The people who stayed in the room before us were testing the maids and did things like pour a little bit of water into the coffee cups without taking off the plastic cover. The maid didn't catch this so it felt a little off. The hotel seemed to be next to an adult store (possibly awkward if with family).
-
Okay
5.1+Staff-Price- having to pay to park-old worn out bathroom $14 BREAKFAST!!!!!!!
-
Good
6.8+Room was clean Bed was comfortable Quiet Good proximity to freeway but has a side street that allows you to travel through a neighborhood away from the congested freeway and feeder roads.-Small parking lot. Parking fee. No vending machines. Water in bath had a sulfur smell.
8.5
Location
Greenway/Upper Kirby
$95+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 445 reviews
-
All Reviews 8.5
-
Couples 8.8
-
Families 8.2
-
Business 8.2
-
Solo
9.2
8.9
8.6
7.1
6.1
6.1
9.2
8.6
8.4
6.5
6.2
9.2
9.0
7.1
6.5
6.0
5.7
9.3
6.1
data provided by TrustYou
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Very friendly staff. Room was modern and clean. Would definitely stay there again!
Good 6.2
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available. the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
Recent Reviews
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Excellent
8.0+Convenient location. Friendly staff-Had some unclean smells about the place
-
Good
6.2+the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available.-the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
-
Excellent
10.0+Very friendly staff. Room was modern and clean. Would definitely stay there again!
8.6
Location
Greenway/Upper Kirby
$122+
Details
Map
Reviews
Overall
8.6 Excellent
Based on 231 reviews
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All Reviews 8.6
-
Couples 8.3
-
Families 8.7
-
Business 9.0
-
Solo
9.5
9.1
9.0
8.9
8.8
6.6
8.7
6.6
9.1
9.1
9.0
8.4
6.3
4.6
8.8
8.4
6.3
data provided by TrustYou
"Spacious rooms"
"Accessible parking"
6.7
Location
Greenway/Upper Kirby
$83+
Details
Map
Reviews
Overall
6.7 Good
Based on 728 reviews
-
All Reviews 6.7
-
Couples 6.3
-
Families 6.5
-
Business 5.4
-
Solo 6.6
9.2
8.8
7.9
7.3
5.7
5.7
9.0
8.8
8.0
6.1
5.8
4.9
8.8
8.1
5.6
5.6
4.9
1.6
8.8
7.4
5.4
4.7
2.3
9.0
8.8
8.2
5.6
4.8
4.6
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.2
Location was great, rooms were big and clean. The hotel lobby and hallways are really outdated and need to be updated. Oddly enough when you get into the rooms they are pleasant and clean. The continental breakfast was just ok, but better than nothing,
Okay 4.8
Facilities are ancient, haven't been updated in at least 20 years. Carpet, flooring, furnishings are all aged and show it. Bathtub is yellowed from age, and the floor is also coming up at the edges. The back side of the hotel looks like a divey cheap truckstop motel.
Recent Reviews
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Good
6.2+Great location, close to almost everything. The staff were pleasant and competent. The room was clean and quiet -- although the A/C sometimes made a strange harmonic sound that was disturbing.-Things started off with me getting a smoking room, they said there were no more non-smoking rooms available (even though that's what I reserved. The property is getting pretty long in the tooth and looks rather run down.
-
Excellent
8.2+Location was great, rooms were big and clean.-The hotel lobby and hallways are really outdated and need to be updated. Oddly enough when you get into the rooms they are pleasant and clean. The continental breakfast was just ok, but better than nothing,
-
Okay
4.8-Facilities are ancient, haven't been updated in at least 20 years. Carpet, flooring, furnishings are all aged and show it. Bathtub is yellowed from age, and the floor is also coming up at the edges. The back side of the hotel looks like a divey cheap truckstop motel.
Details
Map
Reviews
Overall
8.3 Excellent
Based on 195 reviews
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All Reviews 8.3
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Couples
-
Families 8.5
-
Business 7.8
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Solo
10.0
9.5
8.8
7.0
5.8
7.0
9.5
6.9
6.5
data provided by TrustYou
"Good kitchenette"
"Well-maintained rooms"
Top positive review
Top critical review
Excellent 8.0
The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable. The rooms were a bit small and had an awkward recliner that was in the way.
Okay 4.2
Fire alarm went off from 1:30 to 2:44 in the morning, no one from Candlewood informed guests of what was going on, was it safe to return to rooms. Room wasn't clean when I went in and was informed it would not be serviced until after I left. Staff was clearly there for a paycheck only.
Recent Reviews
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Okay
5.0-Reserved two deluxe rooms, but they onyl had one available. Management was not very on top of having rooms ready for the night and this was at 4:00 pm. Also, Candlewood has these energy saving cooling units, which don't immediately turn on or off when you adjust them. Plus they have motiont sensors, so if you are not in the room they turn off. That in itself was annoying enough for me not to want to stay there again. -
Excellent
8.0+The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable.-The rooms were a bit small and had an awkward recliner that was in the way.
-
Excellent
8.0+good hotel claun not cost match not far from galarua 2mints by car
Details
Map
6.7
Location
Greenway/Upper Kirby
$75+
Details
Map
Reviews
Overall
6.7 Good
Based on 385 reviews
-
All Reviews 6.7
-
Couples 6.4
-
Families 6.5
-
Business 6.4
-
Solo 7.1
9.3
6.5
6.5
3.8
3.5
2.9
6.4
5.5
3.7
2.1
6.5
3.8
3.5
9.1
6.4
5.1
3.8
9.2
6.5
5.5
3.9
3.7
data provided by TrustYou
Recent Reviews
-
Good
7.0+visible security in parking lot at night, friendliness at check in and check out, the hotel is on the interstate, but if your air conditioner fan is on, you don't hear the freeway noise-tv only had 24 channels and half of them were sports and news channels. bathtub very small. towels very scratchy. hardware in kitchen and bathroom (faucets and handles) were loose. seemed outdated. i think it's maybe priced $20 too high per night.
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Mediocre
2.0+leaving was the best part of the stay-it was the dirtiest most filthy repulsive place I have ever stayed in 60 years. I would never stay there again and may not stay at another esa again. HORRIBLE place and the smell was just as bad. never again
6.8
Location
Greenway/Upper Kirby
$74+
Details
Map
Reviews
Overall
6.8 Good
Based on 418 reviews
-
All Reviews 6.8
-
Couples 7.1
-
Families 6.5
-
Business 5.4
-
Solo 6.1
9.8
6.0
5.2
6.0
5.2
3.9
9.6
5.6
5.3
4.1
3.3
0.5
9.8
5.9
5.5
4.1
3.7
9.8
5.6
4.2
4.1
9.8
5.4
5.2
3.6
3.4
3.3
data provided by TrustYou
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Customer service Nothing
Okay 4.0
It was an OK hotel
Recent Reviews
-
Excellent
10.0+I travel frequently and have been utilizing the services at Extended Stay! Houston Galleria was quiet, clean, comfortable and affordable. This stay was one of the best out of all my stays! I will choose them again and again! ~Merritte
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Excellent
10.0+Customer service-Nothing
-
Excellent
10.0+Great staff. Very friendly. Convenient location. The room was large and very clean.
Details
Map
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