Would you like to save as your currency permanently or for this visit only?
Cost relative to other 4 star hotels! nice atmosphere no moicrowave & refrig in rooms
Room 619. It's falling apart. Drawer handle for desk came off. Paint peeling on the shower ceiling and tv audio was. Ad. Bed is the worse bed I have sleep in in 20 years of hotel travel.
Property is in good condition and being taken care of very well. 1. One way in and out so you have great difficulty getting TO and AWAY from the property. Construction only compounds this as you cannot get back onto 610 or 10 without going on a wild goose chase. 2. Housekeeping didn't show up at all on the first day, had to get fresh towels that evening after our return to the property. So then the second day I guess they wanted to 'show us' so they came at 8:31am!
There was a free shuttle bus that took me and my friend to the Galleria. The breakfast buffet was nice. The room was clean, but noisy. The staff were surly and slovenly and unresponsive. The rooms were noisy as next to the freeway (should have more sound proof windows then). City taxis refused to go to this hotel or didn't know where it was. Cleaning staff ignored 'do not disturb' signs and were very noisy. Biggest problem was that it was in the middle of nowhere and I had to take the free shuttle bus (runs three times a day) to get to the Galleria and then take a taxi to anywhere else. The shuttle bus only travels in a 5mile radius.
Very helpful staff
location to the airport i reserved king they give me double,they dont have any fridge in the rooms
liked the Starbucks, bar and pool room didn't get cold enough for our taste and no free breakfast other than that it was great
Would NEVER stay here again. Horrible service, old hotel, uncomfortable beds. NOT WORTH A SINGLE DOLLAR. And to reiterate - absolutely horrible service.
The hotel was perfect. The room was spacious and clean. Perfect for business. There is not much around the hotel to look at or walk to. There were no close stores or places to eat.
They did not give an imformation about internet.
Superior customer service
Hot tub was dirty (looked like someone went the bathroom in it and it was COLD), lounge chairs always wet. Breakfast food was dry, cold, or they didn't have anything. Did not leave enough towels and wash cloths for the amount of people.
Very nice hotel for the money. The hotel itself isn't fancy, but the rooms were right up there with the premium hotels. Especially liked the mini fridge. Free wifi was nice too. Great value. Will deferential stay there again!
5 mins before ckng in received call dbl bed was not avail, then call to upgrade to suite with one bed/ Pull out. No bedding avail /hskpg gone for day. Very nice desk clerk finally provided sheets/no blankets available. Mattres Stained.
I really enjoyed my stay
That it was a suite. Furniture had a musty odor.
Was super clean and nicely decorated I'm a very cold person and you can't turn the heat up and we had a view of the woods
The staff was friendly and the room was clean. I was happy that the hotel had security in the parking lot. I paid extra to pay when I checked out of the hotel because I was waiting for my paycheck to be deposited in my bank account. The hotel would not let me check in on the first night and I was forced to find other accommodations until the next day.
This place is ratchet but it's also amazing. No frills, you totally get more than what you pay for, beds were comfortable and the sheets were clean... All walks of life are welcome here to have a decent nights sleep for an approachable price.
shower was not working, no power outlets and some of the lights were not working
The rooms were big enough space for 2 adults 2 children The pool and Whirlpool were not operating during summer months very depressing with a 7 & 10 yr old main reason of our stay
The pool was broken, that's the reason we booked the hotel because the pool look nice on line. Very disappointed children so that didn't make for a pleasant vacation ;( The pool was broken, wish she woulda have mentioned this at the time of our check-in '(