Hotel Zaza Houston Memorial City

Guests have praised the staff for being very friendly and helpful. However, a few guests have mentioned that some staff members were not friendly and that the service was not great in some instances.

Guests have described the beds as soft and comfortable, with some mentioning that the bedding was particularly impressive. However, a few guests have noted that the pillows were not to their liking.

The hotel offers valet parking, but some guests have mentioned that it is expensive. Additionally, a few guests have expressed a desire for self-parking options.

Many guests have praised the delicious food and the hotel's restaurant. However, a few guests have mentioned that the menu could be improved and that some dishes were not fresh.

Guests have consistently mentioned that the hotel is very clean, with some describing it as one of the cleanest hotels they have stayed in. However, a few guests have reported specific issues with cleanliness in their rooms, such as unclean minibars and unstocked items.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

January is mentioned as the low season, which could be a good time to visit for a quieter experience and potentially lower rates.

The hotel's proximity to attractions like the Houston Arboretum & Nature Center and The Galleria makes it convenient for guests to explore the area.

Some guests noted that rooms facing the freeway may experience noise disturbances. Requesting a room away from the freeway could lead to a quieter stay.

Guests staying in rooms with balconies facing the freeway mentioned that the soundproofing was not sufficient. It may be worth confirming this aspect when booking such rooms.

Guests appreciated the hotel's restaurant and bar, but also noted the availability of other dining options nearby. Exploring nearby restaurants could provide a diverse culinary experience.

While valet parking is available, some guests found it to be expensive. Guests may want to explore alternative parking options in the area.

The hotel's check-in time is after 4:00 PM and check-out time is before 12:00 PM. Guests may want to plan their arrival and departure accordingly.

Some guests mentioned issues with room amenities such as missing items in the minibar and the need for a coffee machine. It may be helpful to inquire about these amenities before arrival.

Some guests noted that rooms facing the freeway may experience noise disturbances. Requesting a room away from the freeway could lead to a quieter stay.