Basics
Accessibility and suitability
Bathroom
Services and conveniences
Dining
Media and entertainment
General
Laundry
Bedroom
Workspace
Family friendly
Pool
Parking and transportation
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities such as a fitness center, outdoor pool, board games/puzzles, and complimentary breakfast for families.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, including issues with roaches in the room and a moldy smell in certain areas.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and cost savings during their stay.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, as well as a responsive approach to addressing concerns and requests.
When is the best time to visit the hotel?
The hotel experiences low season in January and high season in February, offering potential visitors insights into the best times to plan their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer lower crowds, consider visiting in January, which is considered the low season.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Houston Arboretum & Nature Center and Memorial Park makes it convenient for guests to explore the area.
Check Room Amenities
Some guests reported issues with room amenities such as malfunctioning air conditioning and missing tableware during breakfast. It's advisable to check the functionality of these amenities upon check-in.
Be Mindful of Noise
Some guests mentioned noise disturbances, such as nearby train tracks and thin walls. Light sleepers may want to consider this when choosing a room.
Verify Breakfast Quality
While some guests praised the breakfast, others found it disappointing. It's advisable to manage expectations regarding the breakfast offerings.
Inquire About Maintenance
Several guests reported maintenance issues, including broken amenities and cleanliness concerns. It's recommended to inquire about the status of maintenance and cleanliness upon arrival.
Consider Security
Some guests experienced theft from their vehicles, suggesting a need for improved security measures. Guests may want to take precautions with their belongings.
Check for Early Check-in Options
Guests have suggested the need for early check-in options without needing to access the room immediately. It's advisable to inquire about this possibility in advance.
Verify Staff Responsiveness
While some guests praised the staff for their friendliness and helpfulness, others reported instances of unresponsiveness. It's advisable to verify the responsiveness of the staff for any assistance needed during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $117 |
Average price (weekend night) | $119 |
Value for money | 8.1 |
|---|---|
Distance to city center | 18.4 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 17.2 mi |