Guest reviews
Overall Rating
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8.0
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7.4
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7.3
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7.3
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6.9
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6.9
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
We loved how clean the room was and the smell of clean sheets. The breakfast bar was fantastic too.
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3.1review from
Absolutely nothing. Dirty, shitty bed hurt my back.
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10.0review from
We had a great experience at the hotel
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8.8review from
the service My car was broken in to while parked on the parking lot, and several very important items were stolen. I was promised a refund from getaroom.com for one night, for $115.00, but I have not received anything. My wife and I enjoyed coming to comfort inn several times a year, but I think its time for us to find another hotel.
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8.5review from
the location
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8.8review from
angie was wonderful at helping us resolve our booking problems. thankyou! area , ok, not much to do, for walking ,
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2.0review from
Nothing I got off my plane to find that room had been cancelled and sold too someone else. I had nowhere to go at 1am in the morning. My wallet was stolen a day before I checked in. When they tried to charge my card, it was declined and I was notified thatbinhad 24 hours to provide a new card number. I called them as soon as my plane landed, not even an hour after I got the email saying I had 24 hours to provide a new card to keep reservation. They did not honor their contract. Rude managers and unacceptable business practice. I will never stay at a comfort Inn again not use Kyayk or booking.com. If I wasn't a roll with the punches kinda guy, it would have been much worse. Unacceptable.
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3.7review from
The gun shots, the intoxicated front desk girl or the ice pool
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4.0review from
Breakfast The smell in the room was really bad, must improve on this
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8.0review from
Closeness to restaurants for convinience. Parking was small
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5.7review from
Convenience to LAX. Friendly & very helpful staff. Excellent local Mexican Restaurant. The hotel was a little run down in appearance of rooms. De-luxe was rather a misnomer. There was supposed to be a swimming pool but its location was not apparent. Maybe a plan of the hotel available at checkin would be helpful.
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6.3review from
It is to worth the value, and a convenient place to stay. The breakfast needs improvement. The sort could be more.
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5.0review from
There is a small living room and sleeping room in one room, very good when one of us wants to work and one of us wants to sleep.
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5.7review from
Their staff was very friendly and breakfast okay Internet connection in my room was very poor.
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3.6review from
Quiet, though right next to the airport & breakfast included in the price Staff unfriendly and unhelpful. Checked out and was told there was a 9:30am shuttle bus - come 9:50am, they had forgotten about me and they urgently put me on the 10am - made me late for my flight!!!!
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6.0review from
The hotel was convenient to lax. The morning breakfast and shuttle to the airport were reasons for our choice of this hotel.
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6.4review from
For being so close to lax, my room was surprisingly quiet. The king size bed was very comfortable and the linens were a better quality than other comparable hotels. I detected a disinfectant smell in my room, which bothered me at first until I got use to it.
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3.6review from
The only thing going for it is the location and the car parking . It needs to be rerated It was not true to photos or star rating .
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10.0review from
We loved how clean the room was and the smell of clean sheets. The breakfast bar was fantastic too.
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10.0review from
We had a great experience at the hotel
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8.8review from
the service My car was broken in to while parked on the parking lot, and several very important items were stolen. I was promised a refund from getaroom.com for one night, for $115.00, but I have not received anything. My wife and I enjoyed coming to comfort inn several times a year, but I think its time for us to find another hotel.
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8.5review from
the location
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8.8review from
angie was wonderful at helping us resolve our booking problems. thankyou! area , ok, not much to do, for walking ,
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8.0review from
Closeness to restaurants for convinience. Parking was small
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3.1review from
Absolutely nothing. Dirty, shitty bed hurt my back.
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2.0review from
Nothing I got off my plane to find that room had been cancelled and sold too someone else. I had nowhere to go at 1am in the morning. My wallet was stolen a day before I checked in. When they tried to charge my card, it was declined and I was notified thatbinhad 24 hours to provide a new card number. I called them as soon as my plane landed, not even an hour after I got the email saying I had 24 hours to provide a new card to keep reservation. They did not honor their contract. Rude managers and unacceptable business practice. I will never stay at a comfort Inn again not use Kyayk or booking.com. If I wasn't a roll with the punches kinda guy, it would have been much worse. Unacceptable.
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3.7review from
The gun shots, the intoxicated front desk girl or the ice pool
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4.0review from
Breakfast The smell in the room was really bad, must improve on this
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5.7review from
Convenience to LAX. Friendly & very helpful staff. Excellent local Mexican Restaurant. The hotel was a little run down in appearance of rooms. De-luxe was rather a misnomer. There was supposed to be a swimming pool but its location was not apparent. Maybe a plan of the hotel available at checkin would be helpful.
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6.3review from
It is to worth the value, and a convenient place to stay. The breakfast needs improvement. The sort could be more.
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5.0review from
There is a small living room and sleeping room in one room, very good when one of us wants to work and one of us wants to sleep.
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5.7review from
Their staff was very friendly and breakfast okay Internet connection in my room was very poor.
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3.6review from
Quiet, though right next to the airport & breakfast included in the price Staff unfriendly and unhelpful. Checked out and was told there was a 9:30am shuttle bus - come 9:50am, they had forgotten about me and they urgently put me on the 10am - made me late for my flight!!!!
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6.0review from
The hotel was convenient to lax. The morning breakfast and shuttle to the airport were reasons for our choice of this hotel.
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6.4review from
For being so close to lax, my room was surprisingly quiet. The king size bed was very comfortable and the linens were a better quality than other comparable hotels. I detected a disinfectant smell in my room, which bothered me at first until I got use to it.
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3.6review from
The only thing going for it is the location and the car parking . It needs to be rerated It was not true to photos or star rating .
