Found small bugs in my bed and had to fight with staff to get the room changed
2 stars
Quality Inn & Suites Los Angeles Airport - LAX
4922 West Century Boulevard, Inglewood, CA 90304, United States
Inglewood, CA
See location+1 310 671 7213Photos of Quality Inn & Suites Los Angeles Airport - LAX
Overview
Just a 10-minute car trip from Los Angeles International Airport, Quality Inn & Suites Los Angeles Airport - LAX offers convenient accommodation and provides a Jacuzzi and an outdoor pool. It also features an express check-in and check-out feature, a free shuttle service and a 24-hour reception.
The rooms at the hotel were renovated in 2012 and have a refrigerator and wireless internet access. They are also fitted with a hair dryer and a microwave.
The area near the hotel has a range of cafés and restaurants. Hawthorne Los Angeles Metro Station is within a half-an-hour walk.
Latest deals for Quality Inn & Suites Los Angeles Airport - LAX
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn & Suites Los Angeles Airport - LAX
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Bathroom
- Bathtub
- Spa bath
- Hairdryer
General
- Family rooms
- Telephone
- Seating area
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Laundry
- Iron and ironing board
Things to do
- Casino
Pool
- Outdoor pool
Reviews of Quality Inn & Suites Los Angeles Airport - LAX
7.3
Good
2655 verified ratings
Wonderful
686
Very good
413
Good
570
Okay
295
Fair
280
Mediocre
132
Poor
279
Summary of reviews
Guests say
Guests appreciate the hotel's great location near the airport and restaurants, friendly and helpful staff, and the cleanliness of the rooms. However, some guests expressed dissatisfaction with unexpected fees and issues like hot water availability and noise from air conditioning.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
1252 reviews
7.2 out of 10
149 reviews
8.2 out of 10
31 reviews
6.2 out of 10
11 reviews
All reviews
Pros (+) The pillows and the bed were comfortable .
Cons (-) Uninformed about having to call for the shuttle service upon arrival at airport as it advertises as 24 hour pick up. Waited for over half an hour expecting to see the shuttle amongst the many that pick up We arrived before midnight tired and wanted a fast check in. The front desk clerk was friendly but the processing poor due to computer problems and our room looked like someone had been in it alr...
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Pros (+) Very friendly and helpful front desk workers. He offered restaurant recs and tried his best to make our stay pleasant. When they were out of cribs, he offered comforters to cushion the floor for our toddler. The room was pleasant.
Cons (-) We waited for over 30 minutes for the airport shuttle to arrive. They were out of both cribs and rollaway beds, though they did offer to try and contact their sister properties to borrow one.
Pros (+) We loved how clean the room was and the smell of clean sheets. The breakfast bar was fantastic too.
Pros (+) Absolutely nothing.
Cons (-) Dirty, shitty bed hurt my back.
Pros (+) We had a great experience at the hotel
Pros (+) the service
Cons (-) My car was broken in to while parked on the parking lot, and several very important items were stolen. I was promised a refund from getaroom.com for one night, for $115.00, but I have not received anything. My wife and I enjoyed coming to comfort inn several times a year, but I think its time for us to find another hotel.
Pros (+) the location
Pros (+) angie was wonderful at helping us resolve our booking problems. thankyou!
Cons (-) area , ok, not much to do, for walking ,
Pros (+) Nothing
Cons (-) I got off my plane to find that room had been cancelled and sold too someone else. I had nowhere to go at 1am in the morning. My wallet was stolen a day before I checked in. When they tried to charge my card, it was declined and I was notified thatbinhad 24 hours to provide a new card number. I called them as soon as my plane landed, not even an hour after I got the email saying I had 24 hours to ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the great staff, nice breakfast, and spacious, clean rooms as some of the best features of the hotel.
What are the common concerns about the hotel?
Some guests have expressed concerns about cleanliness, outdated rooms, and issues with the shuttle service.
How are the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have also noted that the rooms are noisy and the beds are hard.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests have mentioned concerns about parking charges.
What can guests expect from the breakfast?
Guests can expect a nice breakfast with a variety of options, but some have also mentioned that the breakfast could be improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, especially from neighboring rooms or the street. Light sleepers may want to request a room away from potential sources of noise.
Check Airport Shuttle Reliability
Several guests experienced issues with the airport shuttle service, including long wait times and unreliability. It may be wise to have a backup plan for transportation to the airport.
Be Mindful of Cleanliness
While many guests praised the cleanliness of the rooms, there were reports of cleanliness issues, including unclean bathrooms and rooms with a cigarette smoke odor. It may be helpful to check the room upon arrival and request a change if cleanliness standards are not met.
Explore Nearby Dining Options
The hotel's proximity to a variety of restaurants and cafes was highlighted by guests. Consider exploring the nearby dining options for a convenient and diverse culinary experience.
Request Updated Rooms
Some guests mentioned that the hotel has renovated rooms, while others found the rooms to be outdated. To ensure a more modern accommodation, consider requesting one of the renovated rooms.
Be Aware of Safety Concerns
A few guests expressed feeling unsafe due to encounters with individuals around the hotel. It's advisable to remain cautious and report any concerns to the hotel staff.
Verify Room Amenities
While many guests appreciated the in-room amenities such as microwaves and refrigerators, there were reports of issues like a lack of hot water in the shower. It may be beneficial to verify the functionality of these amenities upon check-in.
Plan for Parking
Guests noted that the hotel charges for parking, which may be an additional consideration for those traveling by car. It's advisable to factor in parking costs when budgeting for the trip.
Consider Alternative Transportation
Given the reported unreliability of the hotel's shuttle service, guests may want to consider alternative transportation options to and from the airport, such as ridesharing services or taxis.
Location
4922 West Century Boulevard, Inglewood, CA 90304
What's nearby
- Randy's Donuts1.2 mi
- Hollywood Park Casino1.5 mi
- Hollywood Park Race Track1.6 mi
- Kia Forum1.6 mi
- Kia Forum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites Los Angeles Airport - LAX
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $141 |
Average price (weekend night) | $190 |
When to book a room at Quality Inn & Suites Los Angeles Airport - LAX
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in InglewoodGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Hawthorne |
Distance to airport | 2.3 mi |
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