Situated off Highway 114, Sheraton DFW Airport Hotel provides easy access to Dallas/Fort Worth Airport. The hotel features over 300 spacious guest rooms and suites, equipped with coffee/tea making facilities, blackout drapes, air conditioning, and flat-screen TVs with cable channels. Guests can stay on task with ergonomic works stations and Wi-Fi. The hotel also offers club-level accommodations, featuring added space, exclusive club-lounge access, and sofa beds.
Dining services at the hotel include a breakfast buffet that features continental and full American dishes. Visitors can grab quick snacks at the convenience store or enjoy southwestern cuisine and shareable plates at Whiskey Tango. The hotel also provides 24-hour room service and is located close to several nearby restaurants, such as Denny’s, Cavalli Pizza, and Pappadeaux Seafood Kitchen.
Hotel amenities include a fully equipped gym that’s open all around the clock and a sparkling outdoor pool where guests can sunbathe or enjoy a dip. The hotel offers 48,221 sq ft of flexible event space with 23 event rooms and an expansive grand ballroom that houses up to 1300 guests. Other amenities include a 24-hour front desk, car rental, mobility accessible rooms, and safety deposit boxes (available at the front desk).
A suitable pick for frequent flyers, the hotel is located within 6 miles of MacArthur Park and the Irving Convention Center. It’s also situated roughly 5.5 miles from SEA LIFE Grapevine Aquarium and 5.7 miles from Legoland Discovery Center. The hotel also provides free shuttles to the airport, which is situated less than 9 minutes away.
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I was incredibly disappointed. First, I asked front desk for some extra coffee set up and washcloths- I got towels and decaf (no regular coffee- which I don’t drink). The pillows were awful. The coffee machine in the restaurant wasn’t working to make any thing besides regular coffee. I was incredibly unimpressed- I’ve never stayed with a Marriott that was this disheveled.
Pros. The water in the shower was hot.
Cons. Where to start.... they only have King or Full size beds and the full size beds are not comfortable at all. We arrived to check in at 10PM and asked for a crib for our room. When we got to the room it was extremely hot, so we turned the AC on right away. We waited over 30 minutes for the crib. The room never cooled off so I called from desk. They said that they had to reset something around 10:30PM and it would take 45 minutes to cool the room down. An hour and a half later the room still wasn’t cool at all. I then callEd the front desk again, they said they could give another room but it would also take 45 minutes to cool it off, so we stayed. The next day as we checked out, I asked to speak to the hotel manager. She came out in blue jeans and look more it the manager of a 7/11. She told me that the AC went out the day before and their engineers couldn’t fix it. They wouldn’t they tell you their AC wasn’t working when you checked in??? It’s Texas in August! The pool was also a disappointment. Our son loves to swim so we got up the next day and took him to swim. He 8 and like most 8 years old boys get dirty and would rather stink then take a shower. He said the pool was too dirty to swim in! If an 8 year old boy tells you a pool is too dirty to swim in, it’s pretty bad. The manager told me that they didn’t have anybody to clean it that day. This hotel should not be called a Sheraton at all. It should be more like the Econolodge. Hands down the worse hotel experience my family has had. We are blessed to travel a lot and we always try and pick a nice Hotel chain. Our family expected a lot more from Sheraton.
Cons. Thought it was closer to the airport
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel offers a breakfast buffet with continental and full American dishes, a convenience store for quick snacks, and southwestern cuisine at Whiskey Tango. There's also 24-hour room service and several nearby restaurants, such as Denny’s, Cavalli Pizza, and Pappadeaux Seafood Kitchen.
Are there any issues with room cleanliness?
Some guests mentioned issues with the drain system, slow bathtub drainage, and dim lighting in the bathrooms. However, many guests found the hotel to be very clean and quiet.
What amenities are available for guests at the hotel?
Guests can enjoy a fully equipped gym open 24/7, a sparkling outdoor pool, and 48,221 sq ft of flexible event space. The hotel also provides free shuttles to the airport and offers club-level accommodations with exclusive club-lounge access.
How is the customer service at the hotel?
While some guests mentioned issues with customer service, many others praised the staff for being friendly, efficient, and helpful. The hotel also received positive feedback for its excellent staff and great location.
What can guests expect from the hotel's proximity to the airport?
The hotel is conveniently located close to the airport and provides free shuttles to and from DFW. Some guests appreciated the short drive to the airport and the minimal noise from the runway, while others found the hotel to be too loud at night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Club-Level Accommodations
Consider booking a club-level room for added space, exclusive club-lounge access, and sofa beds, as mentioned by several guests.
Request a Room with a View
Some guests enjoyed watching planes take off and land from rooms with a view of the runway. Consider requesting such a room for a unique experience.
Check the Room Type
Double-check the room type upon arrival to ensure it aligns with your booking, as a few guests mentioned receiving a different room type than expected.
Utilize the Free Airport Shuttle
Take advantage of the hotel's free shuttle service to and from the airport, which several guests found convenient.
Consider Nearby Dining Options
Explore nearby restaurants such as Denny’s, Cavalli Pizza, and Pappadeaux Seafood Kitchen for a variety of dining choices beyond the hotel's offerings.
Inquire About Club-Level Amenities
If staying in a club-level room, inquire about the availability of evening happy hour and breakfast refreshments to ensure a relaxing and refreshing stay.
Confirm Room Facilities
Double-check the in-room facilities upon arrival, especially the coffee setup and washcloths, as a few guests encountered issues with these amenities.
Take Advantage of the Gym and Pool
Make use of the fully equipped gym and outdoor pool, both of which are open around the clock, for fitness and relaxation during your stay.
Consider the Location for Airport Proximity
The hotel's proximity to the airport and the availability of a free shuttle make it a convenient choice for travelers with early or late flights.
Engage with Friendly Staff
Interact with the friendly and efficient staff, as highlighted by several guests, to enhance your overall experience during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | October |
Average price (weeknight) | $179 |
Average price (weekend night) | $238 |
Sheraton Dfw Airport Hotel is located at 4440 West John Carpenter Fwy, 7.7 miles from the center of Irving. National Scouting Museum is the closest landmark to Sheraton Dfw Airport Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Dfw Airport Hotel.
Yes, Sheraton Dfw Airport Hotel offers free airport shuttle service.
Sheraton Dfw Airport Hotel is 2.2 miles from Dallas/Fort Worth. Sheraton Dfw Airport Hotel is 10.1 miles from Dallas Love Field.
Yes, Sheraton Dfw Airport Hotel has a pool onsite.
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Value for money | 7.5 |
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Distance to city center | 7.7 mi |
Nearest Airport | Dallas/Fort Worth |
Distance to airport | 2.1 mi |