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The staff is absolutely wonderful, very accomdating, helpful, and all-around hospitable. The location is great for exploring the Old City/Mount of Olives region. The downstairs restaurant serves excellent food and our balcony room was nice for a relaxing evening coffee. Overall, I really miss this place... we were made to feel like family. The carpet could be a bit cleaner, but otherwise, no complaints at all.
Staff very nice, Breakfast very good, bar and recepcion new, 5 min to Damasc Gate. Room and toilet old, no Air condicioned (or crash), outsides unclean.
Very kind staff, always wishful to help. Great breakfast: tasty fresh vegetables, Chef makes excellent Hummus - I was skipping the lunch so I had more time to visit the city. (Old city is only a couple of minutes walk away.) Large, bright rooms with powerful air-conditioner, very appreciated in August. Very calm at night. (Vivid nightlife is 5min walk away.) Guarded parking is next to hotel, open from 06am to 11pm. Wireless internet sometimes slow, but they let me use their cable- connected pc when needed. Furniture rather old, but clean.
Very close to Damascus gate, and the real life experience of east Jerusalem. But may be not for everyone. It was clean enough. Hospitable staff.. For the money, it was fair, however could use major updating with the a/c, the toilets, door locks. Crazy noisy, but we knew we were on a major street in east Jerusalem.
Excellet setting, friendly staff, big room, no street noise, beer available Nem
Very helpful staff Felt very basic
10 minutes /non hilly walk to Old Jerusalem. Khalil front desk was very, polite, friendly, caring, a gentelman and helpful, he explain about what to expect in Jerusalem/Israel, about the people, the environment, etc. He also assisted and allow me to use the hotel computer when I needed to cancel Hotel & Tour reservations and contact my daughter in U.S.A. when my cell phone failed on me. Hotel is okay if your on a Budget. Khalil/front desk was the only one who speaks good English, understood what your talking about. We had to wait untill he comes to work for any assitance. Airconditiong was noisy and it did not work. Balcony /glass door which we had to open to get air in without a screen/ bugs will come in. Carpet was dirty/dusty, they should tile the floors instead. They need to free up space infront of the Hotel so guest are able to unload there luggage or get out safely instead of being rushed. By a string of cars. The community area is full of rubbish on the ground/noisy/loud music/yelling etc. The hotel is located in a Plastine area which was never mention in your site.
The hotel was in East Jerusalem and in the muslim part of town. Only 5 minutes walk to the nearest old City gate, 10 to Damascus. If we came home later than midnight the doors would be locked but the guy who was asleep on the sofa was hillarious! He didn't speak any English but would gesture to his watch and laugh and give us hugs so had no problem with us coming home late. We also had a bird nesting on our window sil! It was not the luxury accomodation it said it was. Basic rooms, hot water and air con (just like a fan really) only put on in the mornings and evenings. Basic breakfast, nothing special. I thought it was expensive for what it was but then others felt it was cheap and you get what you pay for.
Note that we stayed at this hotel in the muslim quarter during Ramadan, so we were one of only two groups in the otherwise empty, large hotel. That said, the staff treated us like house-guests and we even made friends through the language barrier. Very close to the city walls. The first two nights we got little sleep as a rooster would crow for hours all morning, starting at 4am. We asked to move rooms to the other side of the hotel and this made a big difference. The air conditioning was not individually controlled as the page says, but central, and was turned off (probably since the hotel was all but empty due to Ramadan), but the nights were cool enough to sleep.
Very friendly staff, low price and they were actually able to cater to my unashamed cigarette habit :) They didn't have the right socket adaptor for my uk chargers, television only had three English-speaking channels (the rest were Arabic) and the bathroom water could have done with more heat.
breakfast bedsheets need changing
Restaurant on the roof, lobbyis very cosy i awarded hotel receptionist that i arrive lately night, but i feel, that they didn't expect me
good helpfull staff yes. no tv and very small rooms
Personal service, the customer service surpassed my expectations. The state of the bathroom.
It was located directly in the old city and was so convient to everything in old city.
Nothing, it was not a clean place every thing was dirty I did not like anithing al Hashimi Hotel, it was a bad experience at all
Friendliness of the staff and their knowledge of local info. The shower could have been better; it was a tricle of water, and the drains did not flow well. I experienced this in two different rooms there. TVs in the rooms would be nice as well.
Excellent location, only a few minutes walking to the best known sites of Jerusalem. The hotel is absolutely alcohol-free, so you can be sure that people next door will be noisy and cause you any discomfort. Though located in an excellent place (center of Jerusalem's Old City), the hotel is not easy to reach, especially with heavy luggage, since streets are overcrowded during daytime. We were irritated with old blankets and old bed linen used in the hotel.
The location of the Hashimi Hostel was excellent. Staff were very friendly and happily changed our room when we complained that the shower did not work. The rooftop lounge area was a real treat overlooking the Temple Mount. The hotel foyer and entrance is well renovated, however, the rooms need maintenance and up-dating to make it a 3 star hotel. Breakfast was very ordinary - need fresh fruit on offer.
it is on herat of the oldu city doesnt have tv in rooms
The view from the restaurant is magnificent! We also had a good view from our room. The neighborhood is dirty and unsafe. No restaurants or shops around other than dirty local spots.
The view to the old city
View from the dining room. convenient location Staff were not very helpful with travel advice. we asked questions about buses and getting places and they didn't seem to know or the information they provided was not accurate. Also, our bathroom was not cleaned prior to us arriving. I asked at reception for it to be cleaned but this was not done.
friendly and family feel in the hotel management and staffs all the christian holy sightsvery close to the hotelwe visited all churches by walking only the hotel location is is very close to the old citythatswhy i finisedmy programes with in two and of daysi I feel like my own home nothing
The hotel's rooms and restaurant/bar really live up to its name; views of Jerusalem are truly spectacular! The incredible friendly and helpful staff really help make a visit work. They arrange taxis and give good advice. The Panorama is definitely not a luxury hotel and its cool 1960s design has faded a bit, but the service, cleanliness and views more than make up for that.
The staff is very friendly. The reception room is large and it is very pleasant to stop there to relax . This hotel is far from the old city if you want to walk (but easely accessible by car)
The staff was friendly, pleasant and very helpful. They gave personal attention to my 89 year old mother and surprised her with a special birthday cake. The hotel is located in the Arab section of East Jerusalem and bus connection was good to the old city. The dinners at the hotel were very good. It is a good hotel for the budget minded visitor. It had no TV in the room. There are not restaurants in the area except for a small pizza and schwarma place around the corner. The only sighting within walking distance is the All Nations Church and related sites at the Mount of Olives otherwise you must take a taxi or bus to go sightseeing.
Hotel staff were very friendly and helpful. room was cheap for the great location, within walking distance of the old city. recommended
we had a big room but not all were as big. Views from the dining room are wonderful; a real panorama of the old city, Mount of Olives, Gethsemane, cemetries,etc, but the low price, breakfast included, compared with other hotels in Jerusalem, was what we liked best! There are buses to Damascus Gate, but otherwise, apart from expensive taxis, you have to like walking. We walked back from Jaffa gate in an hour and Dung Gate in 30 mins.The main disappointment is the lack of places nearby to buy a meal--only one small cafe selling ,middle-eastern food such as Shawarma. The hotel offers dinner at 50shekels pp, but quality was poor.
Pleasant view the Old Town beauty. Dirty surrounding outside the hotel and very dark in the evenings.
Hotel is in a great location, two minute walk to the nearest gate to the old city, if you want to spend leisure time in your room this is not the place for you. It's basic, clean always felt secure and the staff were really helpful.
cordiality and cleaness
The location of the hotel is excellent. Quality of free internet is perfect. Stuff serves you giving you a feeling that it's not their job to do any thing for you. They clean your room if they feel like; otherwise it's not their problem that you don't have a clean towel. Even if they clean they do not use the vacuum cleaner, so the ground stays always dirty. The hotel is very old and not repaired for a long time, all walls and carpets are dirty, the bathroom is disgusting. Usually there is no hot water. The breakfast is from 7 till 9 (!!!!). Have you ever seen a traveller that is willing to wake up before 9? It's my vacation and I'm not supposed to rush for a cup of coffee in the morning. The quality of the breakfast is very bad: tomato, cucumber, sweet pepper, one type of the bad quality of cheese and ham.
Good location, not expensive
they are sincerely trying to provide good service no credit card - only cash. but if you make a row about it you can get discount 10%:-)
Good location fair brekfast
very practical and best location, just good for back packers, students, person looking for just a place to sleep. Not very clean (also due to lot of construction/repair work around), no parking close by, provides just basic needs.
the Petra hostel is one of the most spectacular hostels ,my grandfather had told me of his adventures here in Israel when he was young that he stayed here and had such an amazing time,i feel my stay here brought me closer to my family ,amazing place
HI, I really enjoyed my time at petra hostel (after booking I was aprehensive after finding some bad reviews).My dorm was clean and had a view of Jerusalem- amazing to wake up to! The bathroom was in good condition and staff were very friendly and helpful. The place was brimming with character, and the roof is amazing. For a budget pick this has to be it: charctetr, amazing location (straddling old and new city), friendly service and good traveler vibe. I'm not used to hostels but i love petra
We were amazed at how good of a time we had after reading some negative reviews. The manager, Hazem, is a class act, helpful, and true to his word. We had good showers, decent breakfast, the World Cup on TV, and a nice room for a good price. I would recommend this place and would certainly stay here again. The area is a trip, with a fruit stand at the entrance, do yourself a favor and get some fruit to go along with your breakfast. Jerusalem is an amazing city, we had a great time!
nothing, it was terrible! no service, teribble hygineic standard, breakfast und breakfastroom indiscutable, poor relation price- what you get, much better austrian hospice-less price than petra hostel!, petra hostel must be closed!
Location, Room with balcony, Great views! The staff were very friendly. If this place were renovated and turned into a nice/ small hotel it would be awesome. They said that the room would have an air conditioner...it did not. We had to keep windows open all night and the streets are very loud. I sweated a lot that night...rough night of sleep. Breakfast was bad...I lost my appetite when I saw it. Glad we only had to stay one night. What we call "roughin it".