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The location and the rooms were amazing.
Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.
It was close to our destination. Staff was helpful. Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.
Clean place... new paint, over all a decent place to sleep. Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.
The location was very close to the attractions I wanted to visit The morning breakfast, needed more variety
Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.
I didn't like the hidden fees upon check in.
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
Location only The room stated non smoking and the room smelled like smoke horrible review
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
The bed was comfortable. There was no comforter on the bed, instead there was a warm blanket between 2 sheets. I really liked that, knowing that hotels are not required to wash their comforters. The walls were thin and could here the people next door getting busy at 4 in the morning. The shower was AWFUL, there was no pressure, midway through the shower I was ankle deep in water, half of the pressure was coming out of the faucet rather than the shower head and the shower head was old and crusted over with calcium. The breakfast was lack luster
Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
Rooms were clean, large, & sparse. Wifi was very slow.
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
I liked that the room was clean and had a refrigerator and microwave. I did not like that there were mattresses outside the lobby. It made my first impression of the hotel very bad. Also, the staff were not friendly when checking in or asking questions and I was ignored a few times.
it was clean and quiet and close to knotts berry farm. breakfast menu was a bit sparse.
The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland! The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.
Only that it was close to Knotts .... The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally
Nothing at all!!! Oh wait maybe that it was 10 miles away from the beach. Oh yes I did not like any of the staff they were very rude and did not understand half of anything you said. ALso the manager (rude) gave out my room key I guess they thought we had checked out? Lol who knows but we were only there a day and reserved two nights. They just gave our key to some random people and it just so happend my lap top got stolen right along with my purse. But thank god the cops came let us watch cameras and just happend to catch that the people were still staying in the hotel and got our stuff back. After spending three hours looking at cameras on my vacation! So if you want the staff to just give your room key out and let your personal belongings get ransacked threw you go ahead and stay there! K! I will never go back
The closeness to the theme park which we visited in our trip. It was literaly a walk away.
the convenience of the location to other businesses in the area the claim of wireless internet access I could not access
The only reason why I stayed after seeing the room is because I didn't want to lose my money. I did not feel safe at this place. The carpets were not cleaned it appeared, for years.
I liked the cleanliness of the room and the pool and hot tub. Everything was very clean. I did not like the service, day time was very unprofessional and after hours/owners were not friendly. We called ahead to request flowers etc be brought in, and the answer wasn't even, "can we give you some phone numbers for delivery?" The answer was, "no. We don't do that." Not how we anticipated spending our 7th anniversary.Also their afterhours security gate has a metal tab sticking outinto the hallway... Not highlighted, and is actually the same color as the wall... In any case I now have a deep bruise and near fracture on my hand because I didn't see it, and walked right into it.
Pleasant staff. Clean. What we saw on the internet was what we received there were no surprises. For us the location was great and easy access and easy to find. Nice comfortable bed. Parking lot was secure. parking was limited not always in front of room.
It was very clean The front desk guy was a little bit strange and the location of this hotel is not the best one
Nothing, except for a bed bigger than what we booked. The owner is very rude, we have stayed there 3 times now and he throws our paper at us, slides our card so hard it hits the ground. Not to mention the bugs EVERYWHERE and hotwheel sized roached EVERYWHERE, and the most sketchy individuals EVERYWHERE, and that is my childhood neighborhood.. it is a breeding ground for roaches, drug deals, and the most rude people I have ever met. We have done nothing but be the most polite we could be. they on the other hand? I feel, feed off of anger and suffering, Do not bring your children here. they will eat their souls.
Very clean. No carpet and a faint smell of bleach meant everything was sanitized. Sketchy neighborhood
Over all wasn't a bad place cheap and had a big bathroom. The costumer service sucked worst manager I have ever met rude and short.
Not a Damn thing The crazy lady who sprayed shaving cream and smacked window All night she was insane, nuts,and extremely smelly
I love that this hotel had wifi! It really helped on my trip
The room was clean and comfortable. Large screen,plenty of room, good internet. The wood floors better than carpet. The ceiling was painted with a mural which gave the room character. This was as good a 2 star that I have seen, and better than some 3's. The towels were not smooth, but rather rough; definitely need softner.
Staff very helpful, location good, affordable, fantastic room design! Nothing
This hotel was in a questionable neighborhood my employees stay here I booked their rooms they very frightened and got very little sleep. There was no hot water and ants in the shower. same as above
The room was very clean. The location wasn't That desirable
The service was great, the room was clean, the staff was friendly and accommodating! There is also a police station a couple of blocks away. The area is shoddy at best and the clientele was a bit shady --during my stay I saw several people use a room for an hour or two followed by a quick clean up.
Very nice people, close-enough to the Aquarium, etc., parking right in front of the room. Little fridge, microwave, hair dryer. Definitely adequate for our needs. The kid got a kick out of the black light painting on the ceiling. Bed was a little hard, not awful. Could've used a couple extra pillows and the soap is very tiny.
Friendly Staff. Very hospitable. No coffee pot in the room and tried to order food to be delivered with absolutely no luck.
The hotel is conveniently located and fairly well kept. The room had a refrigerator, a microwave, and a hairdryer. There was also a bathtub, not just a shower. There was also a little table and chairs. Parking was free and fast food and gas is nearby. The area of town isn't great, but it's okay. We felt safe enough. The walls are a little thin, but not too bad. The bedding was just the sheets and the bedspread - though we probably could have got a blanket if we asked. The heater was loud, but worked.
The room was in good condition. No dresser and no blow dryer in room. Beds were clean. Pretty average for 2star hotel. The staff did try to keep an extra $10 from my change. The male staff made me go to the arm to pay him because he couldn't figure out his debit machine. When we came back the female role me my payment was $95. T was 85. then purposely gave me wrong chang
Super friendly staff and extremely clean rooms. Will definitely stay there again. Loved having the microwave and refrigerator in the room. Also it was very conveniently located :-) Beds were a little hard and just a few noisy neighbors, the walls are kinda thin.
Rooms were okay Mattress too hard. No ice available. Could also use small coffee pots with all the supplies in room. Had to go out and buy coffee in the morning.
Was a good stay in a clean environment. Large bath area and shower ideal for 2 occupants. Comfortable bed, no problems during visit, parking was provided Lights were bright. No actual complains :)
It was a decent room especially for that price. Hotel staff was very friendly and it was quiet. Free wifi and premium movie channels, would definitely go back.
Restroom was clean and big shower Ac not working, dirty bed sheets, peeled walls, horrible smell. Small room with chipped furniture.
YOUR computer sent me a message that i didnt check in, which i knew..BECAUSE I NEVER CHECKED INTO THE HOTEL. But i guess it was nice of you to inform me? Please do let me know the next time the computer can inform me of something else i know. Like, maybe every once in a while it could send me a message that reads : You are reading a message on your phone. You sent me a survey for a hotel i never stayed in. This, I didn't like. Because, if you read over there <-- (are you and that person even in the same department? are you native english speakers? If you are not a native english speaker - are you prepared to go the whole nine yards? Will your performance be sub par? Above par? If par for a hole is 4... what are you gonna shoot? ) so anyway, i never stayed in the hotel. I would best describe the travel eagle inn hotel as a place i have never stayed. as evidenced by the email you sent me that told me i didnt check in. after i never checked in.
Clean, cheap simple Rough industrial neighborhood. Bad parking. Small room
- Modern room decor - Big, clean bed and linens - Our stay was about $75/night, cheaper than most around while being comfortable - Room included two bottles of water and a couple of snacks - Room was tiny, bathroom door couldn't quite open all the way without colliding with the toilet - Not enough parking. There are at least two rooms per parking space, but we found street parking on the block.
Location was good. Bed was fixed and clean. Welcoming enough. Facilities and rooms need updating. Rust on anything metal and needs new paint. For just an overnight stay it was fine but not for a vacation stay.
The room was a good size, but that's about where the compliments end. Some of the staff were very friendly, but there seemed to be some neglect of keeping things on track at the front desk. *see the rest of my review* The parking was inadequate to say the least. The flooring in the bathroom was coming up in several places. The beds were VERY loud, so not great when you're trying not to wake up everyone else in the room when you move any bit. The breakfast, while I didn't expect much, was even worse then expected. There was only apples, bananas, some prepackaged danishes, mini super sweet chocolate chip muffins, 2 types of cereal in some plastic storage containers to pour from, and then the breakfast drink in a fountain drink style machine. The pool was unheated, not that I really expected it to be, and for some reason, you weren't allowed to get back to your room, after going in the pool, using the elevator. The walls of the hallway had air pockets in the paint. It seemed like it needed a renovation about 10+ years ago and they're still putting it off. Windows don't really do much to keep out sound or air. The AC never got the room cool at night even when we had it at 60° the entire stay. The elevator was very janky and made weird noises as it slowly moved. There were so many things wrong, I'm sure I'm forgetting many. Also, while I was there, someone came out of the elevator smoking a lit cigarette which made the elevator just a cloud of smoke. I have asthma and smoke highly affects me and I was shocked. I braved the elevator with my shirt over my face and trying to hold my breath as long as possible since I was on the top floor and wasn't able to take the stairs. I then went straight to my room to call the front desk so they could do something about it, and the line was busy. I assumed it was still busy down there seeing as I just came from there, so waited a few minutes and tried again, and got the same thing. I tried a few more times over the next 15-20 minutes and it was a busy tone the whole time. I could see the front desk from my room's window and so I checked to see if it was really that busy right then, and it looked empty other than the worker behind the desk. I saw the guy there not on the phone and had called right before and after I looked out the window and still got nothing. As it was already almost 10 and my friends had already gone to bed; I couldn't keep calling the front desk. When I told them in the morning at check out, they basically said that there is nothing they can do about what people choose to do when they know they're not supposed to do said thing. Maybe they could've if they'd picked up the phone and not left it off the hook. They had video camera too. This seems neglectful of them. I will not be going back for many reasons and do not recommend to others.
It was a great deal, close enough to the convention center, the room was big and nice.
The pool was closed and their idea of continental breakfast was cereal and bananas. :(
The staff was great. A very clean hotel. This hotel is out dated. Needs paint and upgraded bathrooms. Carpet is worn so it looks dirty, which it isnt. It also needs more parking. Has one third that it needs. Our car was three deep. Also this is not the best neighborhood!!! Y-fi didn't work most of the time. The continental breakfast could be upgraded also. 2 cerals, coffee, juice, bananas and chocolate chip mini-muffins. That was it.
Cheap, friendly, close to town. No TP in the room upon arrival, clearly layers of carpetting piled on each other, desk clerk lost four fingers on one hand.
Reasonably priced, close to nearby restaurants, coffee shops, bus station and attractions. Awoke in the middle of one of the nights to a honking car in the parking lot. Lots of traffic noise in this location. Poor breakfast choices. No air conditioning in the hallways.
Checking Out There was no power when we got there so we were given candles to light the rooms. No electricity for two days. Roomed smelled and the candles they gave us smelled worse.
nothing everything cancelled our reservations I would never consider staying at the Vagabond. The male at the desk was very inconsiderate. No customer service.
It was disgusting! Bathroom was dirty. No wifi connection
Nothing Unclean, bad service,not recommended to stay
Nothing. Stayed there on a Friday night and the music from restaurant/club across the street was blaring till about 2am. Bathroom was practically in disrepair. Sink faucet knob turned all the way around and didn't stop-- you had to find the sweet spot to turn it off. Tub drain plug was laying outside drain. Location was sketchy. Key card didn't work at the back entrance, so I had to walk all the way around. When I told the front desk person that I needed a new key card, he said I didn't-- it worked everywhere else except the back door.
nothing i was gross
Location was good.. Room smelled of smoke. Wall paper was peeling off walls. Bath and sink fixtures were old and in poor condition. Furnishings were old and in poor condition.
The location was great, from there I would not recommend this place to my enemy The Management is most unfriendly, the rooms are dirty after cleaning, the bathroom was so small I had to stand in shower to. Close the door. I was so uncomfortable I left a day early.
the big king bed and the quiet room where i requested: second floor distant from the main street. 2 dead fly when i arrived the first day. also some long black hair in the bathroom and one dirty towel with splash of black or hair.
all the parking spaces were taken so the owner gave me his personal parking spot! also reasonable rates, everything worked in the room. not the nicest neighborhood but not dangerous by any means.
There was not much to like about roayl inn motel, but at least the room was clean and they had free wi-fi. The location was really bad, far from everything and the area was a bit dodgy. We didn't feel safe to walk around, especially not in the night time. The staff was weird and pretty rude. They said a continental breakfast was included, but it was only a cheese bun. Don't stay there, unless you only need somewhere to sleep for a night.
In the motel there were samples of cosmetics products, so U don´t need yr own shampoo, soap, shaver, ... There was a refrigerator in the room. There was old equipment, damaged fridge, old towels, bad windows which is not available to close fully.
The area is quiet. It's just a mediocre hotel but it's sufficient to sleep in. There is very little parking. We had to drive around for a space on the street and finally someone left for dinner or something, so we took their spot. Also, you will need cash to check in for the key deposit. I had to go get money since I didn't happen to have $10 on me.
The staff was helpful and friendly. The location was great and within walking distance of many places worth visiting. There were some loud noises from time to time. It was either construction or the water pipes.
The bed was a good size and in was able to check in early. The hotel isn't in the best area and is quite far from the centre on Long Beach ($25 dollar cab)
Clean room Fast WiFi ice machine /microwave/ fridge A few ants crawling around Have to keep re-authenticating WiFi Shower floods the bathroom floor with normal usage
My room was spacious, clean and quite recently renovated. Overall more than I had expected based on price and location. The immediate surroundings of the hotel are quite dreary and not inviting a stroll either before or after sunset.
I appreciated that the manager allowed me to check out an hour later at no extra cost, as I had an event that morning which I anticipated would go longer than planned. Upon opening the door, there was an immediate stench and could not figure out if it was from the AC or the carpet, and it was constant. The towels were like sandpaper. Aside from that, it was clean and quiet and walking distance to good Cambodian food. I really wasn't expecting much, and I didn't need the room for very long, but I do feel it was a bit overpriced.
I was within walking distance of where I had to be for work...and I had a place to sleep after working a long couple of days. When I arrived, the carpet was so damp that I nearly slipped when I walked into the bathroom. The guy at the front desk said I would get cleaning service after my second night, but when I came back at 2pm, my bed wasn't made and I still had dirty towels. There was a loud shouting match between a couple in the room next to me that took place around 9am as I was waking up and carried on for a good two hours. Little Cambodia is not the safest neighborhood in Long Beach, I don't plan on staying there the next time I have to be in Long Beach for business.
Price and locations are good. The staff that received us was terrible. He was sleeping and we had to wait like half an hour before he woke up and then he was not nice with us.