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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
4 locations in La Quinta
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Pros:
The staff was great and my drop off was super easy.Cons:
Couldn't get the bluetooth to work in the car2.0 Poor
May 2021
Pros:
Did not have car I ordered. Tried to get me to take smaller car. I refused. Was given a hard time by salesman and then he went away. Tried to speak to manager, was ignored. Staff very unfriendly. I had to leave without a car. Was a disaster. I went to Avis and was treated as a customer should be. Rented a car to my choice for 2 weeks.Cons:
more honest treatment of a customer. A manager that would listen to my problem. A less hostile attitude. Have used Enterprise in the past, would never use again.3 locations in La Quinta
Filters
Reviews
2.0 Poor
Feb 2021
Pros:
The price was good but doesn't matter if there are no cars to drive.Cons:
They completely bailed on me! They let me book a car but told me in the morning they didn't have any available. Instead of getting one for me and calling back, they closed for the weekend.2.0 Poor
Mar 2018
Pros:
Nice people to deal with. Everything was according to plan with no surprises. Will rent from them again.2.0 Poor
Jan 2018
Cons:
When I returned the car I was accused of smoking marijuana in the car and billed 300.00 on my credit card, I don't smoke any thing, I have lung disease and can't smoke. I was called a liar in front of other customers. I didn't deserve to be disrespected like that in public at 67 years old4.8 Mediocre
Dec 2016
Cons:
All of the tires were low on air when I picked it up. I was charged an eighty dollar cleaning fee because I smoked in the car. There was no signage in the car and I read the entire contract and no where was it stated that it was a non smoking vehicle. I felt led astray. If there had been wording in the contract or any type of sign in the car I would not have smoked in it. Bad business practice, I will not rent from them again.8.8 Very good
Oct 2016
Pros:
Price and drop off pretty short.Cons:
Vehicle could have been a little bit cleaner inside and pick up took awhile.10.0 Wonderful
Oct 2016
Pros:
They handled the transaction smoothly. No surprises.Cons:
I didn't find anything I didn't like. Pretty straight forward establishment.One location in La Quinta
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Reviews
6.0 Okay
Dec 2023
10.0 Wonderful
May 2021
Pros:
The staff was great at this location. Best experience ever at a rental car agency!2.0 Poor
Mar 2021
Cons:
They didn’t have any cars to rent!2.0 Poor
Mar 2021
Cons:
Car was not available!!6.0 Okay
Mar 2019
Pros:
Pick up was fine, quick. EasyCons:
Drop off was poorly done, understaffed8.4 Very good
Feb 2019
Pros:
Staff- they were uber understaffed but the gal there smiled and handled all the grumpy people. She was accommodating.Cons:
More employees at peak datesOne location in La Quinta
Filters
Reviews
8.0 Very good
Feb 2024
10.0 Wonderful
Aug 2020
Pros:
The drop off was a bit complicated since the Budget airport location is closed. Fortunately the Avis people found us and checked in the car. They were all very nice at pick up and drop off10.0 Wonderful
Jul 2020
Pros:
Pickup and dropoff was easy, and the car was clean when I got itCons:
nothing! The car was clean when I got it, the service was top notch, the return was seamless. nothing else I could ask for in a rental agency, you have my business next time!!!2.4 Poor
Aug 2019
Pros:
Not too muchCons:
Service of counter personnel. Car windows where smeared and cloudy.8.4 Very good
May 2017
Pros:
Was very good at pick up, and drop off , close to the airport, and the shuttle is convenientCons:
They charge you too much for gas, almost more than I paid for the car rental, i used only quarter of tank, and they charged me $70. There is no specific way to measure the gas used, whatever the person who check the car decide what to pay, so I recommend to put gas before the drop offOne location in La Quinta
Pick-up location | La Quinta |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |