Leatherhead Hotels

The view of the zebras and antelope, and a section of the zoo opening to guests early evening. A real treat. This hotel is good to stay in as a one off. The food was very pricey, I paid for a continental breakfast £12 for a bowl of cereal and a slice of toast.

The swimming pool was fantastic Enjoyed the fact two tv's. Nice to have the childrens area sectioned off from the adults. It would have been nice to have had a sofa in the room instead of a chair. Also toiletries would have help (Shampoo, Conditioner etc. No hot water in the morning.

Having a pillow is a great idea. It was set in a lovely location and everything was clean and new. It would have been good if plainer snacks were available in bar and restaurant and some staff were difficult to understand .

Nice rural location in a nice building I feel that the rooms are a little of a let down for the price and setting. Fairly basic rooms a valence sheet to cover the divan base would appear the appearance of the room. Bathroom was clean but lacked a fresh feel to it.

very attractive hotel, room was very nice and clean, room service food was good, great price was not informed when i booked that the pool etc is only for over 18s except for a few hours a week - my son had been looking forward to swimming, would suggest that they put a couple of hours a day aside for under 18s staying at the hotel

Charge for WIFI internet access. Many hotels, some much smaller, do not charge.

Early check in, location was great Bed was quite soft. Check out time was 10.30 which was quite early.

leisure facilities room too hot

I liked clean beds and towels. I didn't like layer of dust on TV, 50% of expired milk in a fridge, slow and paid internet (at least should be fast).

Clean, Breakfast good, Staff good & helpful. Ignored at the bar, Shower temperature too hot and hard to control the temperature to the right setting.

Professional attentive staff- good location for my business meetings;

drinks at bar were a bit expensive

It was a lovely weekend break. The only very minor issue we had was that the tv remote control didn't work but apart from that, everything was perfect No bad points

Restaurant way over priced. Not many options for a reasonable, casual meal.

The staff was incredibly kind and helpful. We could only find one working ice machine in the hotel. The bed bugs we encountered weren't very pleasant either.

Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.

The convenience of the location, the beds were very comfortable. Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.

easy access to gatwick airport with pick up/drop off by the hotel. after europe did find it rather expensive to eat and bar prices very high, but this is england!

Easy access to the airport with complimentary shuttle to and from. A nice breakfast included with room price.