Leatherhead Hotels

The view of the zebras and antelope, and a section of the zoo opening to guests early evening. A real treat. This hotel is good to stay in as a one off. The food was very pricey, I paid for a continental breakfast £12 for a bowl of cereal and a slice of toast.

Having a pillow is a great idea. It was set in a lovely location and everything was clean and new. It would have been good if plainer snacks were available in bar and restaurant and some staff were difficult to understand .

The swimming pool was fantastic Enjoyed the fact two tv's. Nice to have the childrens area sectioned off from the adults. It would have been nice to have had a sofa in the room instead of a chair. Also toiletries would have help (Shampoo, Conditioner etc. No hot water in the morning.

very attractive hotel, room was very nice and clean, room service food was good, great price was not informed when i booked that the pool etc is only for over 18s except for a few hours a week - my son had been looking forward to swimming, would suggest that they put a couple of hours a day aside for under 18s staying at the hotel

leisure facilities room too hot

Early check in, location was great Bed was quite soft. Check out time was 10.30 which was quite early.

Good facilities, friendly and helpfull staff.

Charge for WIFI internet access. Many hotels, some much smaller, do not charge.

The convenience of the location, the beds were very comfortable. Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.

Restaurant way over priced. Not many options for a reasonable, casual meal.

Location and staff very old decor in room and bathroom, the bed was uncomfortable, missing towels and only one set of pillows were provided

Proximity to airport The hotel is terribly maintained. Had to switch rooms twice due to bathroom related maintenance issues. They finally put me in a decent room on the executive lounge, which was OK but even that had its issues. AC was terrible and the spacing between the bathroom sink and faucet was very awkward, making it difficult to effectively wash your hands. All in all a pretty bad hotel. The staff was nice though.

because of booking with booking.com they gave my 18yr old son and me 55yrs a room with a twin bed checking in at midnight after driving 8hrs from Germany. They said they could upgrade me with a surcharge. After waiting until 1am they gave us another tiny room with 2 single beds. All this although I had booked a double room for 4 nights.......

Professional attentive staff- good location for my business meetings;

Clean, Breakfast good, Staff good & helpful. Ignored at the bar, Shower temperature too hot and hard to control the temperature to the right setting.

Comfortable, clean room friendly staff Air-con unnecessary,(1st of May in England!!) obtrusive and couldn't be turned off without turning the power off. Breakfast was disappointing - eggs cold, sausages hard. Very expensive for what it was.

I liked clean beds and towels. I didn't like layer of dust on TV, 50% of expired milk in a fridge, slow and paid internet (at least should be fast).

Very well situated not too far from London the food was not particularly fantastic

easy access to gatwick airport with pick up/drop off by the hotel. after europe did find it rather expensive to eat and bar prices very high, but this is england!