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Location suited us as we were heading for Inner Hebrides next day Reasonably set back from the road, room was quiet Good choice of food in the evening and good breakfast Our room booking was lost, so we turned up and just as well they had a space, although we had to take a twin room.
Beautiful hotel, clean rooms and good service. Lovely breakfast!
Hospitality and fantastic food Nothing.....Excellent stay
friendly atmosphere and good staff
the room layout was good and the evening meal was nice didnt like the shower been low and no shower curtain, very basic breakfast, not informed what was on the breakfast before only got choice of what type of egg
Food was excellent,staff very friendly.. The sound proofing in the rooms could be improved.
the room was cosy and nicely decorated. The food was excellent and the atmosphere in the bar made it a great place to sit and relax.
Everything, but the food is the main joy. Excellent whatever you have from their varied menu,
We only stayed for one night but both myself & my wife loved this hotel because it appeared to have everything. Location, Comfort, Costs, Great Food & Drinks, Very Friendly Staff, and the general homeliness that the hotel generated which is something that one can't buy, it's either there or it isn't and this hotel had it all. Dislikes:- None whatsoever apart from having to leave and not booking for longer.
The location is lovely, the room was beautifully decorated and had access to a private area of decking where you could sit looking across countryside to Loch Lomond Finding complementary earplugs alongside the bed wasn't exactly conducive to a relaxed night.. apparently the rooms in the cottage we stayed in are known to be poorly insulated for sound. It would obviously be better if this were improved, rather than putting the onus upon the guests.
The Bar staff and reception staff were extremly friendly. With the log fire burning in the background on a very cold and wintry night it made it feel warm and inviting. Bar food was exellent. Breakfast staff, they served tea and coffee but no milk jug on both mornings at breakfast, they seemed very un-interested.
We were there for a family wedding. Standard of the pesonnel was very basic. Students with no formal training who were brought in to manage the event. Quality of food and wines was very ordinary. My wife was finally splashed with red wine as the waitress was cleaning the table at the end of the evening. ,amy guests had no hot water in the morning.
Standard of room was excellent but not matched by speed of service from hotel staff. On arrival only one towel in bathroom (deluxe double room). Took 45 minutes for staff to deliver more towels. Water was not hot enough to run a bath despite paying for a deluxe room with flat screen TV in bathroom (defeated the object of soaking in the bath watching TV). Service in the restaurant was indifferent. Menu choice was limited as several of the main courses were not available. Took 30 minutes for puddings to arrive.
Läget och miljön i byn
Warm clean rooms with a good choice for breakfast Three of us walked the West Highland Way with one person moving our bags between hotels. I booked two twin rooms, but when our bags arrived the driver was not allowed to have the keys to both rooms.
Very flexible in that you could get meals at any time of the day.
Clean room and excellent breakfast The shower could be improved (tap, control, pressure)
The location of the hotel. The room was much smaller than expected.
Room was nicely furnished, very comfortable bed and the en suite facilities were excellent. Hotel staff very friendly and courteous.
very helpful staff
Overall, the stay was pleasant, reasonable value and the food very good in nice surroundings. Staff polite and friendly. Nice view over loch, which I had requested. Very noisy above the function room when evening entertainment on, til around 2230. Mattress quite lumpy. Some squeaky floorboards. In need of refurb really, quite a tired feel though not unpleasant.
Helpfulness of the staff and also the beautiful scenery...a great spot for mountain goats like us. super alpine walks and climbs.
friendly staff and perfect location to explore the sights in the loch long and loch lomond area.great intro to the highlands.
The location is perfect!! We had no hot water for more than half our stay and only a half hearted apology from staff
We liked visiting Inverary and surrounding towns and villages as the Arrochar hotel is perfectly situated for this.
The staff are welcoming very helpful and hard working. This is hotel is in desperate need of refurbishment and is let down by the Oxford Group. Its stunning location and views should warrant more investment by them.
Hotel very much in need of modernisation. Rooms were of a poor standard, member of staff in reception on arrival was very unhelpful and unpleasant.
Staff were very friendly. Though we only had breakfast there, it was very good. The room could have been cleaner, somewhat dusty.
Relaxed friendly atmosphere. Amazing views over the Loch.
The hotel was clean and tidy, with the staff were friendly and welcoming. The bathrooms could do with up dating, my room impartictular as the formica tops were chipped.
We all enjoyed our 1 night stay at the Rob Roy. The meal wal fantastic and well worth the money. The staff were friendly. The rooms were warm. Location was idellic. reading the reviews beforhand, didnt do the place justice. We all would go again For me, i have issues with sleeping in strange beds. A newer/ comfotable bed would of been nice. I feel that if Rob Roy upgraded the rooms a little Ie better beds they could charge a fraction more.
The staff were very helpful & courteous, explaining there was a dinner dance & may be problems. They were prepared to let us have an earlier breakfast. The standard of the bedrooms. The fact there there was a dinner / dance going on until 2.00 a.m. in the morning. The fact that breakfast was not normally served until 9.00 a.m.
The hotel was clean and good value for the money we paid for it. The staff were friendly and helpfull. The hotel had no record of our online booking but did manage to book us in for the same deal we had booked online.
band were very good so was the food weather was bad very snowy but will definatly be back good night was had cheers.
We had a good well priced evening meal, bar prices were good , room was clean ,staff were all very nice and helpful Some areas starting to need a coat of paint