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Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
Good value. Nice free breakfast Outdated hotel.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
very clean, great staff and breakfast. nothing
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
It was very nice and clean and had a nice pool work out area.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
I found the staff excellent, and interested in providing a friendly atmosphere.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
Great location, good value for your money, clean and comfortable.
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
Size of hotel and ease of movement to and from meetings. Check-in was not very effective; the staff was not ready for the onslaught of people from a conference I was attending.
Nice place but a bit outdated for the price.
Convenience Bad mattresses. Overpriced.
loved the beds not so much the hotel but the parking.. clean and secure but an unplanned expense
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
Nice lobby Poor service and terrible front desk
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
convenient - excellent wait staff Business Center - extremely hot.
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Staff was friendly and helpful both nights. Served our purposes of clean hotel close to airport.
Very disappointed in my stay. The maid stole over 250 worth of clothing from my room of course the hotel didn't take it serious enough to look into it. So one of there employees is a thief
This guest did not leave comments about this hotel.
close to my family it is OK
This guest did not leave comments about this hotel.
The fact they gave us food and that they went out of there way for us Nope everything was fine
All. Every thing was perfect
The gym is open late, good price. Walls were paper thin and I could hear my neighbors' every conversation. It's also very close to the freeway which creates a lot of noise.
Their breakfast was the best ! None
The way staff talked with u when they did not have to
The breakfast great, tasty and lot of choices. Staff was courteous The picture of hotel in the advertisement is not where you stay, its main building, and you stay in the place across the street which looks like cheap motel. The flooring was not great, we could hear noise from upper floor.
This guest did not leave comments about this hotel.
Charm, charm and charming. New england character and charm and beauty at its best! No
Very quaint and spacious rooms The room was way too hot! We had a 3rd floor room and the heat was turned down to 60, the air conditioning unit was down to 65 and the thermostat was 85!
It has character and is very relaxing. Nothing like feeling like you have gone back in time with bonus ammenities from today's world. Nothing!
I am very satisfied with my two day stay. When I first arrived I was given a room that seemed to have a heating problem. I was immediately moved across the hall to another room that ended up being an upgrade. Absolutely no bad attitudes with the staff and the continental breakfast was generous.
staff was nice but....hotel is in kind of an industrial/ office area, no atmosphere. Virtually no English speakers there. There was shady activity in the back parking lot that woke me up at 1am. I stayed by myself. I would not bring my family here. Breakfast bar closed too early
This must have been the best hotel I've ever been to, and I've been to alot of hotels. Rooms were beautiful and service couldn't have been better. Excellent hotel, I would recommend and definetly stay there again
I just stayed one night, basically using it just as a place to sleep. The room was clean, and the bed was comfortable. I liked the extra pillows. I didn't get to test the internet though. The day I was there must been a busy time, as it was near impossible to get into the small breakfest area to get something to eat. Im sure the included breakfest would have been ok if there isn't a mob of people there. I basically grabbed a muffin and made a run for the door.
Good price and clean. Safe neighborhood. Quiet with no outside traffic noise. Quite adequate for an overnight stop.
This hotel is spotlessly clean! The staff was friendly and helpful! The breakfast was delicious and healthy; fresh waffles, yogurt, healthy cereal choices and hard boiled eggs! I came here to be close to my son who was in the hospital in Newton. Since I flew into Manchester I took a online travel website package that included this hotel and planned to change hotels after the first night. However, I loved this hotel so much that I stayed for the entire time. Driving the 45 minutes to the hospital each day was no problem when I knew I'd be coming g back to this ''home''
La Quinta was a very reasonable place to stay, without compromising quality for the value.
Excellent hotel, clean, nicely decorated and free continental breakfast. Unlimited coffee all day.
When choosing a hotel, the expectations tend to drift downward with the price. The things I expect to sacrifice first are cleanliness, comfort and service. Not here. Mostly I just want a clean comfortable place to get a good night's rest. La Quinta delivered beautifully. I even found the bed to be exceptionally comfortable, comparable with rooms I've taken in much more expensive establishments. The breakfast was decent -- although I don't recommend the waffles. If you just want a quick no-frills bite to get running on it should do very well with cereal, milk, juice, toast, boiled eggs, coffee, etc. I expect to stay there again a few months from now. Good deal.
I enjoyed the stay, nice people and great service. Breakfast buffet was GREAT and room clean.
Pool to far away from main building.No ice machine on each floor..........
We stayed at this hotel for two days prior to going to Cape Cod, in order to visit with family in the area. We were pleasantly greeted with freshly baked cookies and a very friendly and helpful staff! The first room we were assigned had a problem with the toilet. We were moved immediately into another room. The rooms are spacious and clean, the beds are comfy and the thermostat allowed us to control our environment to our liking! The breakfast was yummy and a great start for our busy day! The restaurants aren't too far and there are many to choose from. There is a wonderful little Mediteranean restaurant off of 111 and Zachary road, called Flaming Kabob, which was worth going back several times. La Quinta, Thanks for a great stay!
Facilities were modern and updated. Indoor pool and outdoor pool. The place looks like a castle. The carpet in our room needed to be vacuumed. The pools were both dirty, cloudy and had stuff floating in the outdoor pool. The cleaning staff didn't restock our towels and I had to request some from the front desk. We got they at 10:30pm.
Nothing Beds were horrible , the alarm clock went off at midnight and we had no hot water and no bath tub
The checkin & out was seemless & excellent since I was out at 0 dark thirty, Two things; there were only 2 creamers for the coffee pods. C'mon, only 2 creamers and one doesn't usually see this unitl it's time to make the coffee. the 2nd item was a notice that "maintenance" was going to be done on certain floors and guests could expect diminished services. Since I was on one of those floors I would have been terribly annoyed at loss of any services especially when paying for ALL services. Luckily I was out before "diminished services" such as low water pressure etc.. transpired.
Upon check in we had dirty tissues on floor, pubic hair in tub, my jacuzzi tub didn't work. Several calls required to get sheets for the crib . management didnt charge for room service to make ip for it. Beds were extremely comfortable. House keeping needs to step it up...should be spotless for the money you're charged.
Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
Nice and clean Very helpful employee at the front desk
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
Breakfast,Free Internet Access,Big room,very clean. Noisy in corner room first floor (Few meters from road junction).Poor TV programs assortment.
The breakfast was great The bed was comfortable The room was clean The staff were friendly N/A
The location was great, not far from shopping. The rooms were clean and comfortable and the staff was very helpful. The price was reasonable. No complaints, this is a great place to stay.
Clean, comfortable, friendly and pet friendly. One of the best Hampton Inns we have stayed at
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The staff was extremely nice The mattress was SO uncomfortable
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
The location was good - close to freeway and major routes. There were some housekeeping misses.
Free hot breakfast There was writting on the wall of our room
Spacious rooms, clean, good price, good breakfast. We had a small dog with us. Other guests had "pitbulls", you should limit the size of the dogs allowed.
Clean enviroment. Very nice.
Good value for money Clean and comfortable
+ Huge room (don't think I ever stayed in such a big hotel room) + large bed + large TV + free internet + very clean room + helpful staff + ATM nearby + gas station nearby + mini store nearby + cheap + many additional facilities + safe in room + free breakfast (they had a waffle toaster even) + free coffee in the hallway + fridge + vending machines + all in all one of the better hotels I stayed at and I stayed at quite a few. - The booking from booking.com had not shown up in their system, but they did not make an issue about it and solved this quickly - for whatever reason the vending machines seemed sold out (but there was a gas station very nearby so I could get cold drinks there)
Nice and near the highway with easy access to Boston.
The staff was helpful with all our needs. The location was good for our all our destinations,
Convenient location and pleasant staff Unfortunately , the room was not thoroughly cleaned...there was an empty soda bottle on th floor and a what looked like a piece of chewed steak on the TV stand
ease of acess no
Location and convenience for our visit with family Cover off the thermostat, lack of fruit at beakfast, difficulty finding map and local directions
Originally we were given I guess what was called a "standard" room with no refrigerator, micro, etc. Since our stay was for 3 days, they were able to upgrade to a better room which allowed us to stay there instead of moving on. Not luxurious but it worked and the price was ok. There was only 1 chair in the room. We did ask for another chair and was given a folding chair which wasn't perfect, but better than sitting on the bed.
Location Too pricey for what you get
The Facility and Staff were great. The place is very quiet and friendly. The only draw back I could see is no mini fridge or microwave in the room we were in. Had to go to the office.
Love it's close to the airport and had food options in and around the hotel. Didn't have a menu for the diner in the room. I had to walk down and get one.
Staff helped with a nonrefundable third party booking when inbound flight was delayed. Didn't arrive in time to stay on the prepaid date. P. Line. Com was inflexible, but staff comped a room at a later date reasoning they'd already been paid for a room that was never occupied. How awesome. What a relief for a weary traveler. Nothing.
The shuttle was fast and convenient. The driver was friendly and helpful. Fast check in. Clean room. Fresh linen. All good!
My room was clean, warm, the employees were very nice and us of a few places to check out.
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
Clean room Families Everywhere Was not able to sleep due to noise
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.