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The online travel website was able to get us a 2 bedroom suite at a great price. The full kitchen was nice to have and the breakfast buffet was great compared to other hotels continental breakfasts. It was a family vacation to disneyland and it was about a 20 minute drive to disney. It was well worth it because for the same price near disney it would have been a standard room and not a 2 bedroom suite. The pool was nice and the staff was courteous. Would definitely recommend.
None The area had homeless people walking around all day and night. The staff was not professional. Our room had ants and the staff only said sorry. They did not solve the problem. For being apart of the marriott I thought is was unexceptable.
Location, amenities, perfectly equipped rooms and very spacious. Nothing I was not happy about!!
Room was cozy w fireplace. Breakfast large variety/ choices
We had a very enjoyable stay at the Residence Inn. It was very clean, the breakfast was very good and the employees were very helpful. We stayed there because we had our house tented for termites, so we brought our cat along. It was very convenient and the cat was not bothered. I expected the rooms to have pet odors but I was pleasantly surprised. I would stay here again.
Location I had a queen suite. For a suite it was small. Definitely not worth the money. I will look for other hotels next time I need to stay over in that area.
The spacious room and hot breakfast
Excellent hot breakfast Jacuzzi wasn't available
Value for the price. Helpful staff.
Very clean, all staff helpful and nice. Will stay again and recommend to others.
Staff was very friendly. The complimentary breakfast and coffee were good. Convenient location. The grounds and rooms were clean. Parking lot was small and very tight to park in. I had to wait about 10 minutes when checking in as the lone rep at the front desk sorted out some staffing issue. There was daylight coming through the door to the room that let every sound from the parking lot come in. Both nights we stayed there, there was some sort or argument happening in the parking lot or adjacent rooms.
It's a cool, old cruise ship. It's kind of a tourist destination in itself. Also, it's really close to the helipad if you're taking the helicopter to Catalina. Overall, the boat felt old and empty and dingy. The bathroom looked a little dirty —probably just age—and there were lightbulbs missing from some of the fixtures in our room. I wanted it to be like stepping back in time, but that wasn't the experience on a weekday. Maybe weekends are better?
The ship was a grand experience! Love the history lots of things to explore. The beds were comfortable! I liked the original fixtures in the room. I can only image the people long ago entering the rooms and using the ship! Food was good! We ate in The Chelsea Chowder House and Bar. Slightly priced but the food was excellent and service was outstanding!!! Paying for the use of the WIFI And parking that seems odd to me because back east those items are free?! Other thing drove nuts--the walls seemed to be paper thin the 3-women in the cabin next to us were so loud!! It was a joy when they left the room or went to sleep!!!! However I understand that would not be an issue when the engines would be humming at sea!!
Unique and different. Good food although pricey as well. Lot's of things to do and see. Lot's of channels in room. Bed a bit small... We went during a special event and spent extra for the winter "chill" event. avoid at all costs. totally overpriced for what you get. Most disappointing part of our trip.
Atmosphere, history The bathroom wall in the shower was peeling. Looks like they don't maintain their rooms.
I love the concept of The Old Ship and the stateroomsecond as well as it being right on the water. The front desk staff was really rude. He just had an attitude the whole time and didn't want to accommodate us. We thought that we booked a room with two queens but it only had two twins and he was just very snobby about it. The rooms were very hot the air conditioner barely worked. I feel for the price it is not worth it. If they are charging over $200 a night, that's including tax, there needs to be a lot more luxury to the hotel. The toilet did not flush very well in the bathtub was uneven. It really needs a facelift.
What I like is the history about the Ship and the Location. I understand that there is an investment proyevt to improve the condition of the ship, incluían Public Areas and Rooms. Great view from the Decks. A lot of Potential to be a nice lace that was before. Get the Ship back in good shape and not just take advantage of the name! (This is for the Operators) My room was M216 I did not like the conditions of the room. It was not clean! No mentioned in the reservation that will be inside room! Big difference! Items were really old and rusty mainly in the Bathroom! Shawrr door, one light bulb missing, the chain of the lock at entrance door broken, I went to get ice and the bucket had brown water with a plastic bag!! And the door of the Air Conditioning, which was above the bed was showing further prints All over in a white door! The hotel should not rent this rooms anymore!
Cool old ship. It's old ship, so the rooms are a bit old and not exactly sparkling clean. But the real issue is the Dark Harbor, haunted house event that goes on in October. We were not informed till arriving that are room would be adjacent to this raucous event. From 7pm until 1 am in the morning, extremely loud music, screaming, grass breaking and roaring gas flame would shoot off. It's criminal that the Queen Mary would rent rooms next to this mess. Oh but the front desk gives out cheap ear plugs, so that makes it all better.... not. We were on our one year anniversary and needless to say, were extremely disappointed and frustrated,
Such a cool experience! We were upgraded from a standard (no window) room to one with a porthole, which was fabulous. Our room was no frills, but clean, and was quiet even though we were very near the renovation area. We ate and had a drink in the observation bar, which was very cool, and were able to explore many parts of the ship, even though we got in late, probably around 8 pm. Would definitely go back! The tours and museum type areas do close pretty early, so we were unable to access these as we got in later and had to take off in the morning. No breakfast, but we did eat at the expensive Starbucks on board.
I loved the feel of the golden age of ocean liners onboard. My girlfriend and I decided to stay the night before our cruise on Carnival the next day, which is conveniently located next to the ship. I wish more areas were open to guests such as the 1st class pool and grand ballroom.
I absolutely loved exploring! After being out Kate and freezing, it was so nice to come back to a warm and toasty room. Wished I was able to stay longer. My suitcase was super heavy and I got a small blister from carrying it; I kept Hopi g that there would be someone with a cart around to help. It's ok though. A tour guide going through the hallway woke us up in the morning.
Room Gift so not open early enough. Princess Diana enemy closed on a Friday until 3pm. Why not babe it open all day especially on a Friday
Staying on a piece of history, traveling back in time, something new around every corner. Ran out of hot water taking a quick shower.
one of the most amazing experience to stay at the host hotel for the long beach marathon. the hotel made sure that the guests who stayed at the hotel who participated in the events will receive a mini brown bag w/ goodies for the race. room did not come w/ a mini refrig nor any mini bar
Location was perfect. Room was nice. Room i was confir.ed with kayak was not available. Required a double and she kept insisting i take a king. Showed her my email.. the she found a room on the underground floor.. that had double veds.. after much hassle. Then after we checked out.. we went bac 2 hrs later to retreive a forgotton jacket and it was missing. Cleaning staff didnt find it.. it was specifically lEft in the clost. Only way it could have dissappeares was if someone took it .
$26 parking for hotel guests. Receptionist just said "yeah, this is Long Beach"
Everything was nice, nice staff and very convenient to everything. The bathrooms were dirty and the shower absolutely was the worst one I've ever encountered.
The staff was fantastic and the room was very clean Our only complaint was the poor quality mattress and the thin walls.
Very convenient stay while attending the ISSE at the convention center. Very professional & attentive staff throughout my stay. No doubt under great management!
Great Location to the Queen Mary and restaurants. Issues with wifi.
The view from the room was great & staff was great!
The "Check In" staff was wonderful, helpful, and made me feel welcome. The rooms were comfortable and I will mostly likely stay here again when I visit Long Beach, CA. The hotel is in a great location prior to cruising and/or enjoying the beach. Even though my parking fee was waived, I hope free parking becomes a standard practice.
The view Rooms were to small
Got a great last minute deal on this hotel, worked out great. Perfect location near restaurants and shopping on the shore.
Being local to the beach and many restraraunts. The room smelled horrible and the view I paid for was blocked by a tree.
The location is nice. The view was good. Fast service. They need to be green. The doors made a lot of noise when they closed. No low flow toilets. The shower handle was lose.They should have chargers for Mac products.
Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged. Hmmmm... Large bath towels
overnight parking was too expensive!
Location - so much is walkable Gift shop prices were crazy - bottle of sofa was $3.49
I loved the location and the architecture...The staff and food were excellent.. That I had to pay for wi-fi
clean rooms, luxury, close to restaurants, beach and boutiques.
Friendly staff from top to bottom. Clean rooms and prompt service. Parking structure was a little confusing with elevator locations and signage directing to main lobby from parking structure.
comfort, location, and view the people
Liked the service of the staff; Liked the comfortable bed; Liked the cleanliness of the bathroom
Friendly And efficient staff Quick and accommodating check in Small pool with no bar also the sun is blocked by the hotel itself.
The room was spacious, clean and had a nice view. The pool was small and needed an update
very clean, spacious room, great bet and pillows. Dated in its amenities. For example, checking in late evening, only limited room service is available, and no wine or beer offered. Internet service is not free. Exercise room was limiter. Least favorite thing was the view of the office building next door.
$5.00 off at Starbucks for 'being green". Free Wi-fi would have been appreciated.
Large rooms (junior executive suite) I wasn't informed much about the hotel when I checked in. I had to call and find out things in my own
Customer service was ok. You could hear the people in the next room conversation. You could also hear the people screaming in the pool on the first floor. The rooms are very dark in terms of color it makes the vibe in the room weird and there were a few spots on the wall it just does not feel comfortable at all the sheets and blankets weren't comfortable nor soft . needs a major upgrade .
The staff was helpful fast and friendly . The room was so nice and clean . The bathroom was big and clean very spa like feel to the room ! The bed was so comfortable I didn't want to leave . Room service was excellent !! There was nothing I didn't like .
Clean, quite, nice, and lovely. Would definitely book again. However... Hotel forgot to provide a shower curtain. =(
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
J'aime boucoup le location. J'aime pas de petit roms et parking.
Everything was great No shuttle service
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Comfortable room. Nice bathroom. Price was too much.
And prRoom was nice. But the staff was very helpful
Clean. Upscale. Comfortable Cost per night
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
staff was good, the place was clean, adequate free parking. Rooms were quiet despite being 1/4 mile from the busiest freeway in the world. the decor. oldy-worldy dark wood furniture, heavy red drapery, wrought iron lighting fixtures, the same ship in a stormy sea print in every room. what is the point?
Clean rooms, upscale atmosphere, courteous staff. GREAT BREAKFAST!
Room was spacious, clean and comfortable. The hot tub was up and running even during inclement weather. Extremely clear water and a great temperature. Perfect after a day of work! No complaints!
Just about everything You can't order movies
We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership. During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.
Beautiful view and location, and very nice room. The staff was very nice to deal with. The price was a little high, and the rug in the room should be replaced.
Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach. Free shuttle to cruise ship terminal. Great pool and pool bar staff. Cool/funky mayan theme throughout.
Room was crisp and clean. Property and view was pretty. Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.
I would recommend a water view. It was a great! Nothing
Nice waterfront location Hard to fine by drivers
The views, particularly at night. It was undergoing renovation of one of the towers. Some noise etc. associated with that although it stopped by 5 pm. The staff at the restaurant was really terrible when I had a late lunch. I have stayed there before and enjoyed good service, but it was quite bad on this trip. I waited for at least ten minutes while waiters walked by me and waited on tables seated after I was. There were only 6 or so tables total as it was late afternoon. At one point my waiter talked to the table next to me about personal matters for about ten minutes and then walked off without coming by my table or refilling my water. My experience with all other staff was excellent. The restaurant staff is entirely responsible for the Okay rating.
We especially liked the location and the service by the front desk. Fuego is a great place to dine. Unfortunately, we were placed next to a family that were loud and disrespectful until late night. The hotel staff tried to quiet them; however, it took many attempts. It was not the real fault of the hotel; but it did make our stay unpleasant.
The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.
The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp
The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon. Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.
Good money value - better than expected Cleanliness and nice furniture Lots of lighting in the room Breakfast only starts at 6:30AM Difficulties to excess wifi through multiple devices
It was value for money and the staff were great! There were not enough facilities in the room
Rooms looked modern It was over priced. Def not a 3 star. Bugs in room. Bad area! No tv signal even worse was the Internet signal!!! I would and will not recommend Hotel Current! Place.
The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon. It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.
The rooms were very big. Bathroom was great.
Free parking Nothing
Very nice hotel. I thought I lost my sun glasses. Staff was very helpful and even gave me 2 call backs to let me know they had looked but couldn't find them. I thought that was very nice. Room was very clean and spacious. Bathrooms were clean and spacious also. Beds were very comfortable. I will definitely stay there again when I go to the amusement parks such as Disneyland or Knotts Berry Farm. Food line for omelette took a long time.
Loved everything about this hotel! Place looked brand new and up to date. Staff was so friendly. Everyone greeted us and was so helpful. Breakfast was great too. I even told the staff how wonderful they were and that I would come back again.
Everyone on staff was so very nice, pleasant and eager to please. I have come to stay at this location every year for the last 2 years on Christmas and love everything about the team and the hotel. Keep up the great work!
Our room was always cleaned if we left late for the day. Front desk was very helpful.
The location is in a business type complex, very quiet and just the right distance away from the main road. I was pleasantly surprised when we walked through the doors. The lobby looks modern, they have a convenience store, they have restaurant/bar that plays the major games and they even have a interactive panel that shows you a feed of news, weather reports and even a flight status checker. The room was fairly nice and very clean. We stayed in the junior suite or something like that. Upon entry, there was a cool couch, nice desk and TV in the front room. Then through the shuttered door is the bedroom and bathroom. The bed wasn't the most comfortable, but I didn't wake up with back pain either. The bedroom has a nice sized TV in it. The bathroom is fine, but the tub is too shallow for a bath (if that's what you want). There is a full sized mirror right across from the closet. Of all things, I really liked the wallpaper in the room. I felt the wallpaper was newer and nicer than the 4-star diamond resort I stayed in the week before. While that won't matter to some people, it really sets the tone of the room for others. Also, there are outlets everywhere...huge plus! Overall, I would definitely stay here again. The only downside was that our room had a view of the wall. I didn't go here to stay indoors, so I didn't really care.
Everything else is great. Bath room ventilation
Comfortable room, charging outlets on nightstand lamps Hallway and elevator smelled like a sewer and could hear various noises from room.
Location was very convenient for where I was working and my room was spacious and very comfortable. Nice gym for a hotel also. Couldn't of been more happy with my stay! Nothing
Staff was great, place was clean and quiet. The location was alright, probably 5-10mins drive to go out and eat, shop and stuff. It is a great place if you're on a business trip, not really for families and kids.
Clean facilities and comfortable rooms. Friendly staff. Breakfast not included with your stay but is available for purchase.
Clean, quiet and nice view Nothing
The rooms were clean and comfortable and the staff was super helpful. Full service from all employees 24/7 no matter what I asked I got help. I spent a week there with young kids and everybody was great.
Staff & clean room
The bed. The ice maker on my floor was not working and the in room coffee was not good quality plus no tea was offered.
Excellent facilities. Very efficient service. Only one restaurant/ bar open in the evenings. No restaurants/ bar nearby. Consequently, service was slow.
It was clean. And staff was very kind . I paid in advance online for 2 Queen beds, and checking in at 5:30 we were told they only had a king! Then we go to park our cars and the spaces are like for Barbie's car !wayyyy to narrow spaces & posts that many cars have played tag with! The location is just ok...tO far from Pine Ave & 2nd Street where all the restaurants & shops are ! And they charge $15 per car per day to park in that horrible parking structure! They had NO shuttle for around town locally. The walls are thin, we had neighbors on both sides of us keeping us awake all night, laughing & partying!
Pillows and beds are perfect.
The staff had no idea how to handle booking.com customers and treaded us like second class customers. The breakfast buffet is weird, it's one buffet for continental and american breakfast. As booking.com customer, you are not allowed to touch the american breakfast items.
The staff was rude and even lied about the rooms I booked. I had booked a room with double beds only and they gave us a king. I told them I had comfermation that it was double beds and they said it I could not find them and print it out, it was just too bad for me. Luckily, I did find it....it said double beds only....so they finally gave us the room. The staff person to.d me I booked a king...I I to.d him he was wrong and he hung up. It was a bad experience. I had to speak to the manager and the home office and print out the paper that promised me a double bed room before anything was done. Never had such a bad e perience.
rely was normal hotel,nothing is spacial
Are room was right next to the service elevators which kept us up all night long. Only thing the staff would do was discount the valet parking charges. Won't stay there again!
Rooms were lovely and reception staff were very friendly
The location was great - within walking distance of the water and many great restaurants.
Location is great; short walk to beautiful Seal Beach and short drive to plenty of shopping and eateries. The bed was super comfortable! Staff was friendly and helpful, and great at keeping everything clean. The pool and hot tubs were well kept. Breakfast was decent and I appreciated the assortment. The wifi was fast and reliable!
The workers were kind. The first two days/night the heater didn't work. They just gave us extra blankets. The second night the toilet was clogged and they couldn't find anyone to fix it till the next day. They just put towels around the toilet on the floor. The third day we changed rooms. That room had a working heater and toilet but was dirty with stains all over the carpet.
The hot water for the shower did not work so I had to take a cold shower.
breakfast and use of pool and proximity to beach
Action packed Main Street is just around the corner. You could easily get to the beach from the hotel. Resturants to fit your budget are all within walking distance.
The Pacific Inn is a gem along the PCH and a great value for a hotel near the ocean. Seal Beach is a great little walkable town, and you're only minutes from other beach cities. The open air courtyard with pool and hot tub are nice amenities. Rooms are spacious and the staff is super friendly.
It's exactly what I paid for! Affordable, clean and good breakfast in the morning
was a nice relaxing stay
We were so happy to discover this gem of a hotel after a last minute change of travel plans on our recent trip to Southern California. Everything about our stay was excellent, especially the delightful staff at the front desk. Our room was very comfortable, and the breakfast, superior. We would not hesitate to return - or to recommend it to others.
i really enjoyed my stay with pacific inn. it was newly remodeled and very comfortable. staff was friendly. it was extremely quiet. everything was very clean. they provide bottled water, coffee and cookies in the lobby. i really enjoyed my waffle in the continental breakfast. the women who cared for the room for breakfast was friendly and efficient. overall nice stay. ps pool was nice and so was hot tub. will stay again if in the area. 1st night was on 3rd floor.room redone. 2nd night. we was on 2nd floor our room need a remodel but still comfortable.
Room was new, breakfast options were excellent, close to the beach, pool is nice Hiccup at check-in. Booked through Kayak - sent an email 24 hours before to confirm room, which I did. Got an email around 1pm that the room would be all ready by 3pm. Arrive at 3:10pm, desk attendant spent 10 minutes looking over a list trying to find an available room. No room available - showed them the email and was told, "that is the internet service you booked with. We have nothing to do with that email" - what??? Upgraded me to a King "executive" - not sure what was different other than it was on the backside of the hotel facing a park rather than the street, Room looked 'new'.
Great hotel, liked everything about it.
Everyday breakfast was so good and easy for the kids to just go down when they are hungry instead of going out early to look for place to eat.
Pool was not open due to construction.
Great staff and room you have to pay for wifi, business center, copies etc. I also expect a free breakfast for a room that costs that much.
Comfortable rooms, oversized, modern day TVs and available electrical outlets Dusty lamps - every one them. House keeping cut corners, this one day, and hopefully, this one room only.
My room reeked of smoke. I was not able to change rooms. A very poor experience.
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
clean bed and room
Very clean enjoyable room. Staff very friendly
The rooms were clean and spacious. The breakfast area was large. The breakfast had the usual food but with plenty of it. The reception had only one person during evenings and no one else to help in issues with house keeping or maintenance.
Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good
The location was easily accessible to the freeway and downtown areas. Quiet stay and comfortable amenities. Would recommend to anyone in the area.