Cons (-) CROOKED! They close their hotel due to Covid and refuse to reimburse the reservation. DISHONEST Organization.
4 stars
ME Madrid Reina Victoria
Photos of ME Madrid Reina Victoria
Overview
Featuring free Wi-Fi, a Jacuzzi and a sauna, ME Madrid Reina Victoria by Melia is situated in Madrid and is a short stroll from Puerta del Sol. It is located a brief walk from Gran Via, Plaza Mayor and Thyssen-Bornemisza Museum.
There are a range of facilities at the hotel that guests can enjoy, including 24-hour room service, an express check-in and check-out feature and a fitness center. Reception operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information. After a long day discovering the local area, Metropolitan is an ideal place to relax with massage services.
The elegant rooms at this 4-star hotel feature an iPod docking station and a flat-screen TV. A hydromassage shower and an in-room safe are also available to guests.
Guests of ME Madrid Reina Victoria by Melia can enjoy the on-site bar, conveniently located for a drink. Meals can also be enjoyed on the restaurant's open terrace. Guests can also try one of the many bars and restaurants in the area.
ME Madrid Reina Victoria by Melia is within walking distance of Museo Nacional Centro de Arte Reina Sofia and Museo del Prado. Sol Metro Station is less than five minutes' walk away.
Latest deals for ME Madrid Reina Victoria
Amenities at ME Madrid Reina Victoria
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
General
- Hardwood or parquet floors
- Landmark view
- Storage available
- Quiet street view
- Slippers
- Soundproof rooms
- Telephone
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- CD player
- TV
- Smartphone dock
- DVD player
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool and spa
- Spa
- Hot tub
Health and safety
- Daily housekeeping
- Safe
Things to do
- Bicycle rental
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of ME Madrid Reina Victoria
8.3
Very good
2199 verified ratings
Wonderful
1214
Very good
389
Good
247
Okay
132
Fair
101
Mediocre
41
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, making it a popular choice for visitors. However, many expressed concerns about the small room sizes and cleanliness issues, which detracted from their overall experience. Some guests also felt that the hotel was overpriced given the quality of the accommodations.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
697 reviews
9.2 out of 10
12 reviews
9.7 out of 10
3 reviews
7.6 out of 10
3 reviews
All reviews
Pros (+) Location
Cons (-) Room size was very small. Was like a bread box
Pros (+) My group was really excited for our night here. We were only in Madrid for a day, but the location was amazing. Upon arrival, all of the staff was super friendly. We chatted with several of them for a few minutes, had some champagne, and got some options for where to have dinner. Their dinner suggestions get a 10 as well, had a wonderful dinner down the street. The room itself was comfortable, lov...
Cons (-) We tried to book an extra night but they were fully booked :(
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as a Jacuzzi, sauna, fitness center, and massage services, providing guests with ample opportunities for relaxation and wellness during their stay.
How is the food quality at the hotel?
Guests can enjoy a good breakfast selection and meals on the restaurant's open terrace, providing a delightful dining experience. However, some guests have mentioned that the rooftop bar can be expensive.
What can guests expect in terms of cleanliness?
The hotel ensures a very clean environment, with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces, providing guests with peace of mind regarding cleanliness and hygiene.
Is parking available at the hotel?
The hotel offers parking and an airport shuttle service, providing convenient options for guests who require transportation during their visit.
When is the best time to visit the hotel?
The hotel is ideal for a visit in October, which is considered the high season. However, guests should be aware that July is the low season, which may impact the overall experience due to potential fluctuations in visitor traffic.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Location
The hotel's central location makes it convenient for visiting art museums, Retiro Park, and other attractions in the city center.
Consider Noise Levels
Some guests reported noise issues, especially in rooms facing the square. If you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Explore Nearby Dining Options
While the hotel offers dining options, guests recommended trying out nearby restaurants and cafes, such as La Rollerie, for breakfast.
Check Room Amenities
Some guests found the rooms to be small and lacking in certain amenities like power outlets. It's advisable to check room details and amenities before booking.
Be Mindful of Rooftop Bar Prices
A few guests found the rooftop bar to be expensive. Consider exploring alternative nearby bars and restaurants for a more budget-friendly experience.
Engage with the Concierge
Guests praised the helpfulness and friendliness of the staff, particularly the concierge. Don't hesitate to seek recommendations and assistance from the hotel staff.
Note Room Maintenance Issues
Some guests experienced issues with room maintenance, such as thermostat problems. It's advisable to promptly report any maintenance issues for resolution.
Consider Alternative Breakfast Options
While the hotel offers breakfast, some guests found it to be underwhelming. Exploring nearby breakfast options could provide a more satisfying dining experience.
Take Advantage of the Fitness Center
The hotel offers a fitness center, which can be a great way to unwind after a day of exploring the city.
Location
Plaza De Santa Ana, 14, Madrid
What's nearby
- Plaza de Santa Ana53 yd
- Teatro Español124 yd
- Puerta del Sol356 yd
- Madrid City Centre0.3 mi
- Plaza Mayor0.3 mi
- Museo del Prado0.5 mi
- Teatro Real0.5 mi
- Plaza de Cibeles0.5 mi
- Plaza de Oriente0.6 mi
- Palacio Real de Madrid0.7 mi
- Plaza de Espana0.8 mi
- Parque del Retiro0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about ME Madrid Reina Victoria
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $356 |
Average price (weekend night) | $500 |
When to book a room at ME Madrid Reina Victoria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at ME Madrid Reina Victoria
FAQs when booking at ME Madrid Reina Victoria
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.4 mi |
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