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The staff were friendly and helpfull, price, parking and cooking facility all positive. Internet works well and included in price! The room smelled bad. Furnature of a cheap modern sort.
the room was actually a studio
Easy access to restaurants & metro
Good value for the money. The hotel is quiet. The lift was out of order. The bed is too small for me but I'm quite tall.
the night staff were very helpful so were the receptionist the standard of breakfast and that the crossonts were cold
Absolutely Nothing Everything
Vogueo is a service of boat on the Seine river which makes the centre of Paris very easy and agreable to go to. The trip departs 2 minutes walking distance from the hotel. And arrive Gare Austerlitz within about 30 min. Internet free and works well. Supermarket next door. The swimming pool has not been working for several weeks. I suggest people call them before booking if they would really like the swimming pool to work. But even without the swimming pool I think it is good price/quality.
Clean room. Far from train station.
not bad and not good.
hotel was fine but not worth how much i paid for it.bed had hair on it ,far from the city ,will not stay there again for sure as u will get better hotel for that price.suppose to be a 3 star but facilities were like 2 stars
Proximity to the airport and shutle bus No minibar in the room
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
A pair of bathroom slipper
The staff, Paying for Internet
Good romm. Good brekfeast.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Very clean, friendly staff, all staff spoke very good english.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Room, shuttle service was excellent, staff elevators frequently out of service
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
proximity to airport.courteseous staff.
yes, a short business stay no
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Internet doesn' t work
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
I loved its quite environment and the on time shuttle bus to tha airport.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Reasonably close to airport
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
Location is great. outside of paris, but very convenient. safe and beautiful neighborhood.
comfort, excellent bathroom, peacefulness
The room was very clean. The hotel staff was excellent in providing services, help and direction. Nothing
The staff were friendly and helpful to non French speakers. The room was also a good nice for the price, and clean. At the time of our stay they were doing renovations and despite the receptionist saying it would not be noisy, we had workmen on scaffolding literally outside our room at 7ish in the morning... We were given a partial discount to apologise with no fuss made at all, just apologies. The works are supposed to only be on for 2 weeks and the hotel will look great when finished. No shower though!
Very Friendly, good location very enjoyable stay ,will stay again.
staff were helpful location convenient to metro and RER
Good location, near train stations and chateau
Hotel staff welcoming - spent little time there as ata wedding but found all facilities good. Hotel was at an excellent location to get around Paris
Very nice hotel in a good location.
The Hotel was the perfect location for participating in the Paris Half Marathon. The starting/ending point and the Parc Floral were both within walking distance from the hotel.
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Nothing spectacular, but does the job and is convenient for getting to the city.
I was sent to have breakfast with the package holiday groupe , instead of having it at the breakfast area.
Reception was professional and curteous Restaurant, waited for reservation, was seated at 9.30pm still waiting to have order taken at 10pm, left without eating.
Nichts Reception hopelessly under-staffed, staff does not speak English properly, guests noisy and cheap, the room just clean, if I do not count dust on tabs as dirt. Definetely not a hotel for business traveles and much too expensive. .
breakfast nothing else reception and rooms !
Size of room is huge, very spacious.
they upgraded us to Penthouse because no more standard twin rooms were available Rather far from city centre
We only slept over two nights and didn't use any other services. Hotel is OK, nothing special but very good value for this hot deal. NO.
position and cleanliness
Easy to go into Paris on the bus. Shopping center nearby was excellent.
The reception staff were exceptionally helpful. The service was very good.
I can't think of anything . We were dissapointed with our stay at the hotel. Unhelpful staff. Expensive food and drinks and very basic facilities.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
I was not there very long - but the breakfast was excellent
difficult to get to the city
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
rooms had terrible petrol/plastic smell. Impossible to sleep.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Localizacion Cigarrete odor
Nice rest in a clean room
value for money good staff studio room beds were too small but very nice room and clean good entertainment though ok for short stay
enough facilities, like an apartment you can cook and do every thing by yourself but on the other you could also smell in hall when others where cooking. no toilet service (cleaning, changing towels,...) during stay, maybe because of the special discount price they offered in internet!
The neighborhood around hotel and proximity to Metro ,about 8 minute walk.About 20 minute ride to main attractions. We tried to check in early because our train arrived at 10 am.All the other hotels in Europe alowed us early check in but this hotel did not have a room availablebut they stored our bags until we returned . The room was very small,could hardly get around the sofa pull out.No airconditioning ,very noisy with window open, right next to freeway,although I usually prefer fresh air.The shower head stand was broken so taking a shower was awkward.A gentleman did come to try to repair it our first night but he needed parts so it was not fixed during our 2 night stay.
The position and the staff Maybe a little expensive for the given facilities
Hotel is closed the airport. The bed, too small.
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
mveryy good no
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
the restaurant was ok the reception staff was uncommercial people.
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
breakfast buffet quite poor
I chose this hotel because of its ideal position for taking the through bus to CdG Airport not an easy access to hotel if coming by taxi - steps up from the busy road, not easy with heavy suitcases
Very economical The smell of smoke in the room
The staff was very nice, the location is very good, no remarks! Poor sound isolation between bathroom and sleeping room
Having booked on the internet and arriving by car, entry to the car park was complicated and difficult. Perhaps a note on your web site explaining this would help. Also you say you cater for disabled people and there is no way into the hotel where the car can be parked and a slope up to the hotel available.
Very close to the metro station
Very close to metro station; within 10 minutes in city center Not easy to find by car Bad parking facilities
very poor air conditionning system
Located right in front of the metro system
Some members of the staff where a little rude when you arrive after midnight
Good location and friendly staff. Good parking garage en decent rooms. Difficult to find the parking garage.
Nice and quite, parking available!!! Employees don't really speak english - not really frindly
Good breakfast, room clean, staff helpfull, good Novotel standard, working free wireless. No wall plugs at working desk, not working shaver plug in the bathroom.
the breakfast must be much better. They can nor speak English well enough,almost nothing.
I havebooked the hotel with non-smoking facilities and we have provided with a smoking room. Since we are having children it was not convenient for us.
Staff were very polite and extremely helpful. We were four couples using four rooms. we were travelling on four motorbikes and parking was very easy and secure. The bed comy and bedding and towels spotless this was the same for each room. Breakfast really nice although a little expensive at 13.00 euros each We were a little confused with the price of the breakfast. We had understood it to be 7 euros - which it would have been, had we sat and had a croissant and coffee at the bar - this was never pointed out to us, and as three of the eight in our group had only coffee and croissant it proved to be expensive.
place nearby autoway
very clean, very nice staff AC didn't work and couldn't open a window. It was very hot during the day in there
The hotel is well situated alonngside a lake with a jogging/walking track running completely around it. It was very quiet and peaceful.
The staff were very friendly and helpful — I enjoyed the breakfasts, and the bar meals that I had.
The hotel had a secure car park, a swimming pool, big rooms, a good bar and an ok restaurant. It was conveniently located near the motorway, ideal for those passing through on a longer journey. The local area is not very nice. Not convenient for central Paris either. Opposite a big mosque which is quite busy.