The hotel could’ve been more modern. Can that be fixed?
2 stars
Quality Inn & Suites
Photos of Quality Inn & Suites
Overview
Get more for your hard-earned money at the pet-friendly Quality Inn and Suites hotel in Mattoon, IL. Located right off Interstate 57, we are close to Lake Land College, Illinois Amish Country, Lincoln Log Cabin and Eastern Illinois University. Count on amenities like free WiFi, free hot breakfast, an outdoor pool and a state-of-the-art fitness center. Guest rooms feature kitchenettes, refrigerators, microwaves, TVs and coffee makers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Amenities at Quality Inn & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Kitchen
- Ice maker
- Tea/coffee maker
- Refrigerator
- Coffee grinder
- Coffee machine
- Microwave
- Kitchen
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Pay-per-view channels
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Iron and ironing board
- Washing machine
Bathroom
- Bathtub
- Hairdryer
Bedroom
- Wardrobe or closet
- Alarm clock
General
- Telephone
- Sofa
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Dining
- Minibar
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Quality Inn & Suites
7.9
Good
229 verified ratings
Wonderful
99
Very good
36
Good
41
Okay
16
Fair
12
Mediocre
7
Poor
18
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
182 reviews
7.7 out of 10
28 reviews
7.8 out of 10
4 reviews
All reviews
Pros (+) Pet friendly. Nice walking area for dogs.
Cons (-) Breakfast could be better
Pros (+) Reasonably priced
Pros (+) Clean facility and well maintained
Cons (-) This hotel cannot handle large or loud parties that go late into the night. This coupled with the gap between the bottom of the door and floor and no extra towels to fill in the gap makes for a very uncomfortable night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Quality Inn and Suites Mattoon?
The breakfast at Quality Inn and Suites Mattoon is wonderful, with a variety of options and friendly staff to assist you.
Are the beds at Quality Inn and Suites Mattoon comfortable?
Yes, the beds at Quality Inn and Suites Mattoon are clean and comfy, ensuring a good night's sleep.
Is the staff at Quality Inn and Suites Mattoon helpful and friendly?
Absolutely, the staff at Quality Inn and Suites Mattoon are very friendly, accommodating, and welcoming.
What is the best time to visit Quality Inn and Suites Mattoon?
The best time to visit Quality Inn and Suites Mattoon is during the high season in May when the weather is pleasant and the facilities are fully operational.
Is parking readily available at Quality Inn and Suites Mattoon?
Yes, there is free parking available at Quality Inn and Suites Mattoon, ensuring convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Amenities
Some guests reported issues with the air conditioner vents and noisy appliances, so consider requesting a room with updated amenities to ensure a comfortable stay.
Check for Renovations
Several guests mentioned that the hotel was undergoing renovations. It's advisable to inquire about the status of renovations before booking to avoid any disruptions during your stay.
Consider Room Location
Guests appreciated rooms with easy access to exits and close parking. If these are important to you, consider requesting a room in a convenient location within the hotel.
Inquire About Nearby Attractions
The hotel is conveniently located near Meadowview Golf Course and Mattoon Amtrak Station. Consider asking the staff for recommendations on nearby attractions and activities.
Pet-Friendly Accommodations
If traveling with pets, the hotel allows pets with applicable charges. It's recommended to confirm the pet policy and associated fees in advance.
Verify Special Requests
Some guests experienced issues with their reservations. It's advisable to double-check any special requests or booking details to ensure a smooth check-in process.
Breakfast Timing
Guests noted that the breakfast area ran out of items early in the morning. If breakfast is important to you, consider arriving early to ensure a wider selection of items.
Inquire About High-Season Rates
The hotel experiences a high season in May. If planning a visit during this time, it's advisable to inquire about potential rate increases and book in advance.
Consider Noise Levels
Some guests mentioned noise disturbances from neighboring rooms. If sensitive to noise, consider requesting a quieter room location or bringing earplugs for a peaceful night's sleep.
Clarify Pool Availability
While the hotel offers an outdoor pool, some guests found it closed during their stay. If the pool is a priority, it's recommended to confirm its availability, especially during the off-season.
Location
4922 Paradise Road, Mattoon, IL 61938
What's nearby
- Meadowview Golf Course1.5 mi
- Mattoon Amtrak Station3.5 mi
- Mattoon Jewish Community Center3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $115 |
Average price (weekend night) | $103 |
When to book a room at Quality Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites
FAQs when booking at Quality Inn & Suites
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.6 mi |