The water was out when I checked in.
2 stars
Best Western Plus Gen X Inn
Photos of Best Western Plus Gen X Inn
Overview
Situated in Memphis, Best Western Plus Gen X Inn is a short drive from Beale Street and Graceland. It also offers a safe, an express check-in and check-out feature and a 24-hour reception.
There are a range of amenities at the hotel that guests can enjoy, such as a lift, a business centre and a fitness center. Additionally, the multilingual staff are on hand to offer assistance. Guests can also make use of the hotel's internet connection.
There are 32 rooms at Best Western Plus Gen X Inn, each offering all the necessities to ensure a comfortable stay. Hot drinks can be brewed with coffee and tea supplies.
Best Western Plus Gen X Inn provides an ideal base to explore nearby University of Memphis and Memphis Zoo, as well as everything the local area has to offer. St Mary's Episcopal Cathedral is a five-minute drive away.
Latest deals for Best Western Plus Gen X Inn
Amenities at Best Western Plus Gen X Inn
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Adapted bath
- Lowered sink
- Toilet with grab rails
Dining
- Coffee grinder
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Carpeted
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Gen X Inn
7.2
Good
1107 verified ratings
Wonderful
329
Very good
231
Good
190
Okay
99
Fair
75
Mediocre
43
Poor
140
Summary of reviews
Guests say
Guests appreciated the great location and value for the price, along with some positive remarks about the breakfast options and friendly staff. However, there were significant concerns regarding cleanliness, outdated facilities, and unsatisfactory service experiences.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
49 reviews
5.3 out of 10
2 reviews
All reviews
Pros (+) Close enough to downtown that it wasn't much less convenient compared to actually staying downtown, which we have done.
Cons (-) It was fine. I didn't dislike anything, but it was no-frills.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus Gen X Inn?
The breakfast at Best Western Plus Gen X Inn includes a variety of options such as eggs, muffins, and a selection of beverages. However, some guests have mentioned that the quality of the breakfast could be improved.
Is parking readily available at Best Western Plus Gen X Inn?
Yes, Best Western Plus Gen X Inn offers free parking, but some guests have reported incidents of car break-ins. It's advisable to take precautions and not leave valuables in the vehicle.
How are the beds at Best Western Plus Gen X Inn?
The beds at Best Western Plus Gen X Inn are comfortable, as mentioned by several guests. The hotel ensures a good night's sleep with quality bedding and comfortable mattresses.
What is the cleanliness like at Best Western Plus Gen X Inn?
While many guests have praised the cleanliness of the rooms at Best Western Plus Gen X Inn, some have reported issues such as mold in the bathroom and dirty pillowcases. The hotel is committed to maintaining high standards of cleanliness.
When is the best time to visit Best Western Plus Gen X Inn?
The high season at Best Western Plus Gen X Inn is in November, offering a great opportunity to explore nearby attractions such as Beale Street and the Memphis Zoo. However, it's important to be aware of potential weather-related challenges, as some guests have experienced water shortages during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Elevator
Some guests mentioned that rooms near the elevator can be noisy, so consider requesting a room further away for a quieter stay.
Consider Bringing Your Own Water
A few guests reported issues with the water supply, so it might be a good idea to bring your own bottled water just in case.
Check Room Type and Location
Some guests were disappointed with the discrepancy between the room they booked and what they received, so it's advisable to double-check the room type and location when making a reservation.
Be Mindful of the Neighborhood
While the hotel is conveniently located, some guests expressed concerns about the safety and cleanliness of the surrounding area, so it's recommended to be cautious, especially at night.
Verify Cancellation Policies
It's important to thoroughly understand the hotel's cancellation policies, as a few guests encountered challenges with cancellation requests and fees.
Consider Alternative Breakfast Options
Several guests were dissatisfied with the breakfast quality and options, so exploring nearby breakfast spots might be worth considering.
Request Housekeeping Services
If you encounter any cleanliness issues, don't hesitate to request housekeeping services, as some guests reported concerns with room cleanliness.
Double-Check Reservation Details
A few guests experienced issues with their reservations, so it's advisable to double-check all reservation details to avoid any potential discrepancies.
Inquire About Parking Security
While the hotel offers free parking, some guests reported security concerns, so it's recommended to inquire about the security measures for parked vehicles.
Engage with Staff for Assistance
Despite some negative feedback, many guests praised the helpfulness of the staff, so don't hesitate to engage with them for any assistance or concerns during your stay.
Location
1177 Madison Avenue, Memphis, TN 38104-2202
What's nearby
- Sun Studio0.9 mi
- St Mary's Episcopal Cathedral1 mi
- FedEx Forum1.6 mi
- Memphis Zoo1.6 mi
- Fire Museum of Memphis1.7 mi
- Beale Street1.8 mi
- Autozone1.9 mi
- One Beale2 mi
- National Civil Rights Museum2 mi
- Memphis Pyramid2 mi
- Overton Park2.1 mi
- Rhodes College2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Gen X Inn
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $110 |
Average price (weekend night) | $158 |
When to book a room at Best Western Plus Gen X Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Gen X Inn
FAQs when booking at Best Western Plus Gen X Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in MemphisGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Memphis |
Distance to airport | 7.1 mi |