The water was out when I checked in.
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Amenities at Best Western Plus Gen X Inn
- Fitness center
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
- Internet
- Wi-Fi
Reviews of Best Western Plus Gen X Inn
7.1
Good
1190 verified ratings
Wonderful
358
Very good
247
Good
200
Okay
109
Fair
79
Mediocre
47
Poor
150
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location, especially its proximity to downtown, the medical district, and Graceland. Many also appreciated the comfortable beds. However, several guests reported issues with cleanliness, such as mold, stains, and poor housekeeping. Service was often criticized, with complaints about unhelpful or unfriendly staff and problems during check-in. Overall, while the location and beds were highlights, cleanliness and service need improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.2 out of 10
835 reviews
6.5 out of 10
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7.1 out of 10
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4.6 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the breakfast at Best Western Plus Gen X Inn?
The breakfast at Best Western Plus Gen X Inn includes a variety of options such as eggs, muffins, and a selection of beverages. However, some guests have mentioned that the quality of the breakfast could be improved.
Is parking readily available at Best Western Plus Gen X Inn?
Yes, Best Western Plus Gen X Inn offers free parking, but some guests have reported incidents of car break-ins. It's advisable to take precautions and not leave valuables in the vehicle.
How are the beds at Best Western Plus Gen X Inn?
The beds at Best Western Plus Gen X Inn are comfortable, as mentioned by several guests. The hotel ensures a good night's sleep with quality bedding and comfortable mattresses.
What is the cleanliness like at Best Western Plus Gen X Inn?
While many guests have praised the cleanliness of the rooms at Best Western Plus Gen X Inn, some have reported issues such as mold in the bathroom and dirty pillowcases. The hotel is committed to maintaining high standards of cleanliness.
When is the best time to visit Best Western Plus Gen X Inn?
The high season at Best Western Plus Gen X Inn is in November, offering a great opportunity to explore nearby attractions such as Beale Street and the Memphis Zoo. However, it's important to be aware of potential weather-related challenges, as some guests have experienced water shortages during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Elevator
Some guests mentioned that rooms near the elevator can be noisy, so consider requesting a room further away for a quieter stay.
Consider Bringing Your Own Water
A few guests reported issues with the water supply, so it might be a good idea to bring your own bottled water just in case.
Check Room Type and Location
Some guests were disappointed with the discrepancy between the room they booked and what they received, so it's advisable to double-check the room type and location when making a reservation.
Be Mindful of the Neighborhood
While the hotel is conveniently located, some guests expressed concerns about the safety and cleanliness of the surrounding area, so it's recommended to be cautious, especially at night.
Verify Cancellation Policies
It's important to thoroughly understand the hotel's cancellation policies, as a few guests encountered challenges with cancellation requests and fees.
Consider Alternative Breakfast Options
Several guests were dissatisfied with the breakfast quality and options, so exploring nearby breakfast spots might be worth considering.
Request Housekeeping Services
If you encounter any cleanliness issues, don't hesitate to request housekeeping services, as some guests reported concerns with room cleanliness.
Double-Check Reservation Details
A few guests experienced issues with their reservations, so it's advisable to double-check all reservation details to avoid any potential discrepancies.
Inquire About Parking Security
While the hotel offers free parking, some guests reported security concerns, so it's recommended to inquire about the security measures for parked vehicles.
Engage with Staff for Assistance
Despite some negative feedback, many guests praised the helpfulness of the staff, so don't hesitate to engage with them for any assistance or concerns during your stay.
Location
1177 Madison Avenue, Memphis, TN 38104-2202
What's nearby
- Sun Studio0.9 mi
- St Mary's Episcopal Cathedral1 mi
- FedEx Forum1.6 mi
- Memphis Zoo1.6 mi
- Fire Museum of Memphis1.7 mi
- Beale Street1.8 mi
- Autozone1.9 mi
- One Beale2 mi
- National Civil Rights Museum2 mi
- Memphis Pyramid2 mi
- Overton Park2.1 mi
- Rhodes College2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Gen X Inn
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | December | $117 | $138 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 92% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Best Western Plus Gen X Inn
Which month has the cheapest rates at Best Western Plus Gen X Inn?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Best Western Plus Gen X Inn is April, with an average nightly rate of $110. The most expensive month is May at $133 per night.
What is the cheapest day to book Best Western Plus Gen X Inn?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Best Western Plus Gen X Inn is Sunday, with an average nightly rate of $112. The most expensive day is Saturday at $147 per night.
KAYAK's top tips for your stay at Best Western Plus Gen X Inn
FAQs when booking at Best Western Plus Gen X Inn
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.7 mi | Memphis | 7.1 mi |