|"The location and great friendly staff."||(in 66 reviews)|
|"The most courteous and outstanding staff."||(in 125 reviews)|
|""Great big window, comfortable bed""||(in 23 reviews)|
|"The customer service was horrible"||(in 23 reviews)|
|""Overpriced, small beds, small bathroom.""||(in 2 reviews)|
|"No microwave in the rooms"||(in 79 reviews)|
|staff was friendly||in 287 reviews|
|nice room||in 256 reviews|
|shuttle bus||in 185 reviews|
|downtown location||in 167 reviews|
|parking fee||in 153 reviews|
|staff shuttle||in 122 reviews|
|room service||in 120 reviews|
|front desk||in 110 reviews|
|breakfast buffet||in 106 reviews|
|beale street||in 93 reviews|
|close to downtown||in 60 reviews|
|bar and restaurant||in 44 reviews|
|bed was comfortable||in 38 reviews|
|close to the highway||in 25 reviews|
|crowne plaza||in 20 reviews|
|room was very noisy||in 7 reviews|
|small bathroom||in 6 reviews|
Great for a quick trip
Clean rooms and super friendly staff. Close to everything with a free shuttle.
Fee for room service delivery. I thought delivering food to your room was the whole point of room service so why the extra fee!? Toilet didn't flush well. No control over a/c settings.
Classy hotel not so classy amenities
Free bday drinks. Free shuttle to Beale Street. Clean and comfy bed. Friendly front desk staff.
Makeup mirror fell off the wall. Bar service was slow. Pool
We were in Memphis for the Beale Street Music Fest. We started in an AirBnB, which was not as depicted in the profile so it wouldn't work. We found a room at the Crowne Plaza, and the very nice front desk staff made certain to get a room cleaned early just so we could check in early. They went above and beyond for us!
Wish the room had more outlets. Charging multiple phones at once meant unplugging lamps.
Not a lot of amnities.
Staff were friendly.
The coffee shop was mediocre. The furnishings were worn. The food poorly reheated in a microwave. We cleaned the mat in the tub before we would let the kids in it. Carloads of single local women seemed to be arriving about the time it got night. Parking in the lot was extra, that was not mentioned in the price quoted to us.
Needs more TLC
The hotel is conveniently located. The staff was friendly.
Noisy A/C unit The shower was broken. We had only scalding water during our stay. We called the front desk to have maintenance check everything out, but it didn't happen before we left. Washing our hair in that room would have been life altering. Updates don't mask the property's age.
Good for the price
Friendly staff and great location.
At times the front desk seemed under staffed, the gift shop selection is horrible, and we had a couple of issues parking in the lot.
Parking would not work every time
Amazing downtown location and excellent customer service. Truly kind and warm staff, clean and crisp room, and refreshing kid-friendly pool. Will absolutely stay here again.
Location was great. Easy walk to Beale Street. Having shuttle available was a great option as I have heard Memphis can be dangerous at night. Staff was very friendly. Room was great for price. We were able to park on street for free until 8am. that was nice.
Pool was outside and one had to go outside of hotel to access? fitness center looked nice and was included in price of room.
Modern Hotel in Downtown Memphis near St. Jude and Beale Street Welcome to the updated and modern Crowne Plaza Memphis Downtown. We are less than 1 mile from St. Jude Children’s Research Hospital and a quick shuttle ride away from all the action on Beale Street. We welcome everyone coming to visit the Home of the Blues and the Birthplace of Rock n Roll. BBQ enthusiasts will appreciate the close proximity to all the famous Memphis BBQ Joints. We are also right across the street from the Renasant Convention Center. Our free shuttle will take you anywhere within 3 miles this includes Beale Street, FedEx Forum, Autozone Park, Bass Pro Shops at the Pyramid and more! The shuttle is available seven days a week for your convenience and runs every 30 minutes. Enjoy attractions further out such as the Memphis Zoo and Graceland. Both of which are within 9 miles of the hotel. We offer our guests a contemporary, downtown hotel with free WiFi. Maintain your workout regimen in our 24hour fitness center or get some laps in at our outdoor pool open year round. Each of our rooms is equipped with refrigerators, in-room safes, flatscreen TVs, desks, and numerous plug outlets. Many of our suites also include a separate living area. Enjoy socializing with colleagues and friends in our Notes and Provisions restaurant, serving breakfast, lunch, and dinner each day.
IHG Hotels & Resorts
based on 686 reviews
Policies vary by room type and provider.
Crowne Plaza Memphis Downtown is located at 300 North Second Street in Downtown, 0.2 miles from the center of Memphis. Mud Island River Park is the closest landmark to Crowne Plaza Memphis Downtown.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Crowne Plaza Memphis Downtown.
Yes, Crowne Plaza Memphis Downtown offers free Wi-Fi.
No, Crowne Plaza Memphis Downtown does not offer free parking.
No, Crowne Plaza Memphis Downtown does not offer free airport shuttle service.
Crowne Plaza Memphis Downtown is 8.5 miles from Memphis. Crowne Plaza Memphis Downtown is 18.9 miles from Olive Branch Arpt.
Yes, Crowne Plaza Memphis Downtown is a pet-friendly hotel.
Yes, Crowne Plaza Memphis Downtown has a pool onsite.
Crowne Plaza Memphis Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.