Overview

Crowne Plaza Memphis Downtown

300 North Second Street, Memphis, TN 38105, United States
+1 800 863 7818

$118+

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Rates

Overall guest ratings

7.0/10 Good
Based on 999 reviews
See all reviews

Review highlights

  • 8.5
  • 8.0
  • 5.0
  • 4.8

Good to know

  • Friendly service
  • Good shuttle service

Nearby

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    About

    Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude’s Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 999 reviews
    • 8.5 "Great service."
    • 8.0 "Location is great."
    • 6.0 "Average value."
    • 5.6 "Food is average."
    • 5.0 "Average comfort."
    • 4.8 "Vibe wasn't good."
    • 4.8 "Rooms are not good."
    • 4.6 "Breakfast is below average."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall Rating

    7.1 Good
    Based on 599 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
    • 8.0 "Location is great."
      7.5 "Easily accessible by car, said 75%."
      9.6 "City centre within easy reach, said 96%."
    • 6.1 "Average value."
    • 5.8 "Food is average."
    • 5.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.7 "Only 57% said rooms were big enough."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.5 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 4.4 "Vibe wasn't good."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.3 "77% were disappointed with the minibar."
      0.9 "91% were unsatisfied with the kitchenette."
      2.3 "77% found problems with the furniture."
    • 2.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    7.1 Good
    Based on 269 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.0 "80% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.9 "Good location."
    • 6.0 "Average value."
    • 5.2 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.4 "Only 54% said rooms were big enough."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
    • 4.9 "Breakfast is below average."
    • 4.8 "Vibe wasn't good."
      3.9 "For 61%, the lobby entrance was sub-standard."
      3.8 "62% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 69 reviews
    • 8.2 "Great service."
    • 8.1 "Location is great."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Average value."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
    • 4.8 "Vibe wasn't good."
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    Overall Rating

    7.0 Good
    Based on 59 reviews
    • 8.5 "Great service."
      9.7 "97% were happy with the shuttle service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.4 "Average value."
    • 5.5 "Average comfort."
    • 5.0 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

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