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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
4 locations in Menifee
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Reviews
2.0 Poor
Mar 2021
Pros:
The Menifee store is shut down! We arrived to an empty building.Cons:
We shouldn’t have been given an address to get the car at that is no longer in business! Very unprofessional!!10.0 Wonderful
Sep 2019
Pros:
the staff helped us find a car that would accommodate our large family. Helpful and friendlyCons:
They did an awesome job, we did have to wait a bit to pick up car, they were washing it and had many people ahead of us but they got us out of there as quick as possible.10.0 Wonderful
Aug 2019
Pros:
Good Customer Service10.0 Wonderful
Aug 2019
Pros:
I only needed a one way rental to get from Lake Elsinore to San Diego. I got a free upgrade even though I only needed it for a couple hours just to get me there. The staff were very friendly and professional.10.0 Wonderful
Nov 2018
Pros:
The Service10.0 Wonderful
Jul 2018
Pros:
Excellent deal! Thank you enterprise!2 locations in Menifee
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Reviews
8.0 Very good
Feb 2021
Pros:
yes quick response No waitingCons:
Cleanliness of the vehicle, windows and interior where dirty' also car head No Gas5.2 Fair
Nov 2019
Cons:
No shuttle home after dropping off car. I had to Uber home which added more cost10.0 Wonderful
Nov 2018
Pros:
The car we reserved was not available. But we were provided with a significant upgrade at no extra cost. The sales person was very accommodating! Very pleasant person!10.0 Wonderful
Sep 2017
Pros:
Great quick friendly service.2.0 Poor
Aug 2017
Pros:
There is nothing to like when you don't have a car for my reservation. You do ONE thing, rent cars, and you couldn't even do that. Fail.Cons:
BOTH locations in the town (Murrieta/Temecula, CA) could not accommodate a reserved car. Excuse, WE ran out of cars. Yes, just like the Seinfeld episode. As I sat and watched people return cars I was flabbergasted that the clerk at the counter WOULD not offer to make it right. She said she had an SUV but it would be full price. Every other rental company that I've dealt with over the last 30+ years has always offered to upgrade the vehicle if the one reserved is not available. I even offered to pay double my reserved rate for the SUV and was turned down. Which is good I suppose because I will never spend another dime with AVIS.2.0 Poor
Sep 2016
Cons:
They didn't have a car for me when I arrived! Had to call Enterprise to come pick me up!2 locations in Menifee
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10.0 Wonderful
Jan 2024
10.0 Wonderful
May 2021
Pros:
they were very helpful to meCons:
maybe thewaiting area, I cant stand for long due to a recent surgery, the lobby was empty9.2 Wonderful
Sep 2018
Cons:
They gave me one price and tacked on 20 more at the airport.9.6 Wonderful
Jan 2018
Pros:
The rental was cheap, we were offered a free upgrade, the car ran greatCons:
It was a little difficult to find the building, may want to adjust signs so it is easier to find9.6 Wonderful
May 2017
Pros:
Return process was breeze.. did not take more than 15 minutes. Employee was pleasant and friendly.10.0 Wonderful
Mar 2017
Pros:
Love this great new location. Excellent agents!!!2 locations in Menifee
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Reviews
4.8 Mediocre
Nov 2020
Pros:
The vehicle was nice. Not the expected rental but it fit everything we had to make it back to Texas with.Cons:
The service picking up the vehicle could have been a lot better. Only one person working because everyone else was at lunch or “called in”. A warning before renting needs to be advertised about a major credit card is needed to rent anything over a full-size vehicle and that they do a soft credit check, needing at least a 650 to rent the vehicle. This wasn’t known until we got there. Thankfully things worked out but we had to downsize the vehicle because I don’t carry a credit card. Returning the vehicle was easy and great. It was just picking the vehicle up that made this experience so bad.4.4 Mediocre
Feb 2020
Cons:
Got there and they had given my car to someone else even though I had paid in advance.6.4 Okay
Jun 2019
Pros:
I liked the rates they offered. The staff was friendly.Cons:
This Hertz location was under staffed. I waited for an hour when I went to pick up my car which made me late for an appointment. Then had to wait for them to go to the gas station because the car was on empty. The outside of the car was clean. But the inside wasn’t cleaned very well...4.4 Mediocre
Apr 2018
Pros:
I enjoyed the overall friendliness of the staff however, the location is truly understaffed. The rental prices took over 3 hours from start to finish.Cons:
After a 3 hour rental process which included being picked up. I got into the rental which was filthy. There were stains on all of the seats. I cleaned the steering wheel with a Clorox wipe and it was brown by the time I was done!4.0 Mediocre
Mar 2018
Pros:
The vehicle was clean and had low mileage on it.Cons:
What was reserved and pre paid for is not what we recieved. We specifically wanted a Van becuase we had luggage and people, not an SUV. When we areived to pick up the vehicle they didnt have a van and only option was an SUV or sedan. Travel was uncomfortable due to the lack of luggage space.3.2 Poor
Mar 2018
Pros:
The price if I had actually picked up my rental.Cons:
The pick up location was hard to find inside the Honda Dealer. After locating it I stood there for almost 20 minutes without being acknowledged. Then was told to have a seat. When they finally returned he asked for my card and ID. Then proceeded to swipe my card without telling me why. It went downhill from there. I was so frustrated with the poor communication and customer service. I left and called for a refund. The customer service agent I spoke to them was excellent. Resolved my complaint and I left. That was the worst rental experience I have ever had. I bought a new car the next day.Along with a 9 passenger van, rental companies in Menifee offer 7 passenger vans, 8 passenger vans and 12 passenger vans.
Pick-up location | Menifee |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |