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Great location, very comfortable stay. Everything was within walking distance -- food, shops, and of course the beach. Staff was super nice and helpful. Worth the $!
Location is great! Price was fair. Rooms are small and walls are thin. Room service also lacks a bit.
Everything Pool closed at 9
It was literally a dream, best hotel experience yet! Nothing! I wish I could've stayed longer
there was an incredible rooftop pool party. Nunlike I've ever seen before. DJ's best in the world. The only thing that I didn't like. Was that I had to leave!
Great location to get straight to the beach. Walking distance to Lincoln Rd, Washington Ave and Ocean Dr!
the hotel is really nice and staff work hard to make your stay awesome The elevator on my floor was in and out of service about three or four times during the three day stay , it just made it difficult to get to and from the rooftop pool ... And the room service food portions are small based on the amount charged, and the person taking the order seemed to have a bit of a attitude one night
Decor and bed So noisy ...thin paper walls and doors.. No sleep at all. They also gave me wrong information for parking
great location. rooftop pool is great. delux room?! not so sure we got one. f
The staff were amazingly helpful. The hotel itself was beautiful to an almost unbelievable level. Our view from the 8th flood was gorgeous. The window opened!! We even asked for somewhere to store a few mixers and leftovers and they wheeled us a small fridge! Awesome.
Very friendly staff, beautiful pool. Our first room was very dirty and second room (which was an upgrade) was still not great. Couches were stained, dirty sheets, bathtub and bathrobes. pool bar is expensive.
Great hotel to spend some days to relax and be quiet. We came just one day after a 1-week trip to ny and it was great to rest a little. Baby friendly also. Great sunsets at the pool.
Very nice people. Courteous service. Jasmine was great serving our brunch.
Wonderful posh luxurious hotel in south beach Miami. lovely pool with around the clock bar service. welcoming staff ,everything is ready for you to enjoy your stay. we left few things during a quick check out ,they sent them back to us ASAP. 1- painfully there is not even a penny complementary stuff you need to pay for even a glass of water!2- No information regarding the inside USA calls (they call it long distance calls and the price kills! even if you call someone in next door state)
Stylish, nice sunset panaroma Very arrogant and not really competent staff; thanks for getting the 3th (lowest!) floor out of 17 floors even after asking especially for a high floor room in the reservation ("no chance, but the tower suit is still available with a little rate change from 445,- to 3.500,-"); everything in the hotel is completely overpriced: restaurant, poolbar, parking, even the internet has to be paid (ridiculous!) and so on...
design The hotel is far from beach, very laud tonight from the bar and pool.
The pool area was fantastic. Upgraded us to a suite!
Good quality hotel, with great fusion restaurant Location from south beach
Booked a Bayview Studio, for a family of four (2 kids). Excellent views to downtown Miami and the Bay. Very spacious room, with interesting decor. Excellent restaurant, fusion of of Cuban with Asiatic cuisine. Very good pool area, too (swimming pool heated). Very friendly personnel in the restaurant and the reception, as well as the housekeeping staff. Ideal place to get the relaxing and glamorous atmosphere of the city. The room's door was poorly isolated, therefore there were some noises coming from the corridor (we stayed at the hotel at a weekend with parties organized each evening/night). Parking is exclusively valet (charging an quite high daily rate), with little choices for alternative parking around. The minibar is a kind of a mini-in-room-shop (selling T-shirts, souvenirs, toiletry, etc.). No free WiFi.
We loved the location, the view from the pool area - sunsets were amazing. Loved the unusual, different decor of the hotel; staff was very friendly. Check in was a big disorganized but still ok. Biggest complaint was the high price of the room that included basically just the room. Additional $40/night for parking; additional 'resort fee' which we have yet to figure out what that covered as the only 'resort feature' was the pool and most hotels include that in their overall room fee. We had a king suite and it had a full kitchen; however, you had to RENT dishes and utensils and even dish towels. That is unheard of in my opinion. Any hotel I have ever stayed in that provided a kitchen also provided basic plates/utensils/dish towels. LOVELY hotel but overpriced for sure.
The Hotel Victor is located right in the middle of fun Biking, Bikinis, boozing and dancing till dawn but and what a big butt South Beach has, bring your money, valet $40 a night drinks there magic number is $20 a drink and 20% added to everything courtesy of the people that don't know how to tip... So bad service is the norm because they get paid ether way. But no were on Earth will see the eclectic mix of people just wanting to have a good time, then in South Beach Nothing Works when you pay $300 a night and cant take a shower because the shower is plugged FAIL. Or go to have a soak in the Roman tub until you turn it on and it spits nasty bits of the last people that used it out FAIL Or the Ac vents are so plugged that it took 2 maintenance people 2 days to get it right FAIL. And the worst part is they have your money because you used a new service and paid up front wont do that again FAIL FAIL FAIL. Spent $1000 dollars in 2 day on room and did not get to enjoy it Priceless NOT!!!
Good staff, excellent location, nice rooms, free bikes, steam room $25 resort fee. Breakfast was ok but not great.
Room was setup well. TV install on wall was slick & well-done. Free breakfast each morning was convenient and saved us money (croissants, muffins & high-class coffee). Pool & view were unbeatable. Staff was very polite and always available. Best place I've stayed in in South Beach. Three of the lights in the room did not work.
The pool was great and the beach was really close to the hotel and the food was excellent but expensive overal rating good Unexpected bill when checking out not fare !!! They said free wifi but I pay to used it at the end
Hotel Victor is in prime location mid beach, great new Mgt! Possible price barrier...
Very convenient location; friendly staff; quality bedsheets; parking lot next door; proximity to the beach and pedestrian shopping street. Carpeting in my hotel room was full of stains and should be replaced. No stopper in sink and bathtub (minor nuisance). The day of my departure I stored my suitcase and wool cardigan in the luggage room until it was time to leave for the airport. When I returned from lunch to pick up my bags, my newly purchased wood cardigan was missing (stolen or misplaced?). The cardigan had been placed in the storage room along with my bags. The hotel clerk was adamant that my cardigan could not have been lost in the storage room and insinuated that I must have taken it along when I left the hotel for lunch. Because of this I was cold throughout my return flight to France.
The room was a nice size but they have bed bugs and that hotel reeks of piss! Its smelle like a portable washroom, especially in the lobby! The hotel staff was rude too! Bed bugs, pissy smell, and rude staff
Location Room disappointing, bed small, bathroom cracked tiles, poor shower, telephone did not operate. Rate expensive
Position in the Art Deco area Parking is a problem at night - especially on weekends. Thousands of people come to Miami South beach so you may cruise a lot for a space (including public garages).
Location to South Beach
Nice, clean hotel for a very good price Some rooms are not really quiet...
There was a dance club to the rear of the hotel that played loud (deep bass) music until 4 AM. The sound of the bass resonated throughout the hotel room and woke us up. We needed to use ear plugs in order to go back to sleep.
Unreliability of broadband connection. Wi-fi and internet cable both didn't work but that may have been something to do with my computer.
Close proximity to South Beach Could do with A/C in foyer/check in
This hotel is a block from the beach - great location. all you need is near. Employees and the staff are very kind and gentlemen. Is very clean hotel and the cafe in the morning offers fruit, orange juice, otmeal, cereals, bread varied, boiled and scrambled eggs, hash botatos, sausicha, x, and a delicious cafe. all for a great price. I will return to this hotel in January 2015. I recommend.
Location was excellent (1 street to get to Miami Beach & Ocean Drive). Room nice & confortable. Hotel staff was very kind, Richie at reception is very helpful and will make you feel like at home.
perfect location, quiet even close to ocean drive ( a good quietness policy to sign at check in), nice little pool nothing
We just stayed overnight, and arrived very late. Front lobby was open late (great!) and check-in easy. Valet accessible right in front (great!) Clean, fluffy linens (great!) Hotel not noisy (great!). Staff very helpful (great!) And, you're right on South Beach (great!). Didn't get to the pool, but it looked nice from the window in the dark (oh, well). Old elevator is cool, but some instructions for those of us not born in 1855 always appreciated. Valet parking $35 a day, but hey, it's Miami, and we didn't helicopter in. Typical narrow room/layout for the 1920's. They do a good job with space saving, though. Doesn't bother me, but might bother some. Also, the hotel front is easy to miss at midnight. We drove right by it, and we weren't inebriated.
Very clean, friendly staff, great food and comfortable accommodations. All around a great experience. Pool was small but nice
Great hotel even though some facilities were not available due to refurbishment, we were given a free upgrade as compensation with a roof terrace with jacuzzi
very good location, confort big rooms, pritty hotel staff
The location is excellent and the staff is very nice. The room we stayed in was very comfortable and spacius. If we come back to Miami we will probably repeat this hotel. We liked everything. It helped to have a great time in Miami.
The best was the PH jacuzzi balcony
The location! Hart from South Beach. Near gayscene.Great restaurants nearby. Big rooms. Cleaning off the bathroom could be better. Not a hotel if you want to go to bed early (noise off the restaurants outside). No WiFi at the room.
The boutique Deco styling and its great location on a restaurant-filled walking street. No shampoo offered in the bath, limited towels, basic Euro amenities.
The location -The room was advertised a a double budget. Got there it was only one bed. When i asked about it the front desk manager said he did not know what to tell me and no more rooms were available -Saw two or so small roaches in the room -There was a stain on the sheet when we first arrived -The room had a really old musty smell -Room was not cleaned everyday
there is only one towel per person/size as something between bath and face towel no hair dryer no shampoo no iron the rooms are smaller than how there look at the site review
Poor staff relationship, too noisy due to bars under the hotel, problem with bath sinks, not worth the money paid.
Location is excellent - 2 blocks form the beach! Parking is only $19 a day...an incredible rate for south beach. Room completely remodeled - beautiful and modern! We will be back! Kind of weird not to walk through the lobby...you walk down the street with your luggage through the outdoor cafes' while people are dining. No elevator....so pack light! Wall are thin (I read this in another review) but we laughed listening to the lady next door complain about her hairstyle...and her husband helping to style it...LOL
The location Very noisy. All night long and in the morning (garbage collection).They could have had double glazing and it would have been much better
This was nowhere in my kayak booking info. It was not optional, and it was in the middle of a neighborhood blocks from the beach. It was ostensibly to cover the continental breakfast and wifi. These things were advertised as free in the add. Dishonest advertising and not worthy of my business for any repeat visits.
would stay their anytime im in town again.
Excellent value for the money. One of the most reasonably priced rooms in South Beach and one of the best locations.
The AC was nice and strong. Room was nice. Location was even closer to the beach than we expected and, although touristy, in a really fun area with lots of restaurants. Also enjoyed the discount offered at many of those restaurants. Enjoyed having a safe to use to put our minds at ease. Recently remodeled room. LOVED having beach chairs and umbrella to use on the beach! That made our trip! The continental breakfast was full of cheap, simple carbohydrates with little else. We went twice during our week long stay. Housekeeping did not always restock our room with amenities, i.e. coffee, soap, etc. Would have been nice to have a dresser to put our clothes and the room was pretty small.
Location in the Spanish area and close to the beach.Our room had the cutest balcony overlooking restaurants. There was a guest laundry & kitchen. Bathroom, Towels and Bedding all clean. Staff helpful and organised a great tour of the Everglades for us. A long way from town, cost of cab from Amtrak to the Clay was horrendous.
I like the location being really close to the beach They didn't have enough beach towns for everyone who stays there, you have to come down to the front desk early to ask for it, otherwise it will be gone by the afternoon. Room service is slow, by 3:30 pm after we came back from breakfast & walking around, our room wasn't clean yet. With the price that we paid, it would be nice to include breakfast on site and/or shuttle service to the airport.
i loved the location it was in the heart of south beach, also loved the pool area and how lively the hotel was. i didnt care for how pricey everything was
In the middle of south beach. Great service, front desk was very helpful. Clean comfortable rooms. Not for older couples or families, this does not include me but it is a forewarning. I didn't know gratuity would be added automatically until I arrived at my first day. But I was advised on the first day. The cleaning ladies were on time and did a great job, so gratuity was worth it.
the room was fairly clean and the cleaning crew was helpful. The front desk staff was rude and gave us attitude when we complained. When my husband called at 1am in the morning to say the music is so loud that our floors are vibrating, all the receptionist offered was ear plugs... Seriously. The pictures online are really updated because the lobby and the pool area were really old and dirty. The roof deck was not even open, the only place to hangout was pretty much the restaurant which was super expensive. Definitely not staying here EVER AGAIN.
Location was great and I was impressed with the renovations. Very nicely done. I could hear people walking above me. Their footsteps caused light fixture on my ceiling to rattle and both sounds were a bit annoying late at night. Breakfast was pretty bad. Everything was cold, in using the eggs, sausage and French toast. Also the total bill is a little more than what I thought I paid. The resort fee is included in the initial bill, without tax. The resort fee,with taxes, is actually charged at check out, which made my total about $8 more than expected.
Location and staff. Place is dirty. Stayed there in the past around 2 years ago and had a great experience. Place Has not been kept up. Rugs dirty, bathroom wall stained with something I would rather not mention. When checked in was told we got upgraded to Penthouse at no charge. Penthouse was old, dirty, filthy rugs with hot tub that did not work. Really??? Not an upgrade but a way to get someone in that room no one else would take. Declined upgrade and demanded the room we booked. Great location and staff but dirty. Also toiletries not replaced daily. Bring your own supplies
Location was great! Breakfast was okay. Ocean 10, great Resturant service, connected to hotel. We tried getting beach towels twice, they were out. Didn't have more than one bath towel in the room, needed more before shower. They never came. 2 different service fees $22/day which really is $44/day.
The only thing I liked about this hotel was the location. It's across the street from the beach. On Kayak this looks like a beautiful luxury hotel, but quickly upon arriving you realize it only looks like that from a distance and they have an amazing photographer for their site photos. Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(
When we came to the hotel our room was disgusting so we asked if we could switch rooms. We both looked at a suite and one other room and they were just as dirty, even the suite was very dirty and had a huge stain on the sofa. The hallways were full of dust and dirt. When we asked to cancel based on that the photos online did not give the right look of the room we had to pay for one night (and they never fully refunded the rest of the payment that they had taken of our credit card). The hotel staff was rude and did not even try to help us to make our stay in Miami a pleasent stay after having this disgusting experiance. I do not recommend anyone to stay at this hotel.
Service To noisy
great location, free business centre (desktops with internet, gym etc.) in a nearby partner hotel, poor but free breakfast, cheap and secure car park (we paid $16 which for south beach is fairly cheap) staff could be nicer to the customers
The room was a lot larger than I thought it would be I did not like the incompetence of the hotel staff. Billing before I got to the hotel was a nightmare(I was overcharged by $600 which took over a week to be resolved), checking into the hotel was a nightmare(the individual overseeing check-in overcharged my friends and I), there were dead roaches in the hallway..etc. etc.
Great place and location for the money. Nothing luxurious but staff are all nice and its clean.
Good location, pleasant room, not too busy Breakfast
Only the location Rooms and Bathrooms needs to remould.. Old painting, Poor breakfast, oxidated shower and tap.
I stayed with 4 kids, very friendly staff, simple but very good value for money, very good in-house restaurant (European standard), public parking next door very convienent but prices 1 $/hour, very close to beaches and other facilities Rooms might need some refreshment, cleanliness of bathroom just ok
Nice small hotel in the South Beach, just 2 minutes walk to the beach and restaurants. Room was clean, with LCD TV and minibar.. Furniture in rooms was old and the room and bathroom looked tired. The hotel had its own smell, but it got better once I opened the window. Simple breakfast.
Proximity to the beach Rooms very jaded, quilt cover damage, looked very tired