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Details
Map
Reviews
Overall
8.7 Excellent
Based on 2,167 reviews
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All Reviews 8.7
-
Couples 8.5
-
Families 8.8
-
Business
-
Solo 8.4
9.6
8.2
7.3
7.3
6.7
6.7
9.7
8.7
6.6
5.6
5.5
4.8
9.6
8.3
7.9
7.4
6.8
6.6
9.7
9.4
8.4
6.7
5.7
3.3
data provided by TrustYou
"Comfortable beds"
"Professional service"
"Friendly service"
Top positive review
Top critical review
Excellent 8.8
Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out. The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.
Good 6.5
I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back
Recent Reviews
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Good
6.5-I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back
-
Good
6.6+I like the location and the beach area.-The room had big stains on the carpet & it was not well maintained or cleaned.
-
Excellent
9.3+The first night was a disaster. At about 5:45 p.m. I called down to report a loud fan/ motor annoying noise. They said they would send someone up. We left about 20 minutes later for a dinner reservation.When we came back later that evening it was late nothing had changed. we were to tied to do anything so we tried to go to bed. Sleep did not come for either of us easily and we were up a good part of the night. The next day I complained and the girl offered us a $50.00 credit and would move us down from the top floor in the same proximity. the noise was probably from the motors on the roof. Looking out after agreeing I saw all the fans from the building next door so I called back and said it was not acceptable. I was turned over to the Rooms manager (Emily) who was excellent we were moved closer to the front of the building, no noise good sleep a Ritz Carlton experience. First day terrible second day great. Not sure how to evaluate Sid Barish
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Reviews
Overall
7.0 Good
Based on 8,512 reviews
-
All Reviews 7.0
-
Couples 7.1
-
Families 6.9
-
Business 7.1
-
Solo 7.0
7.6
6.6
6.6
4.9
4.8
4.2
8.7
7.7
6.8
5.4
4.9
4.6
7.4
6.2
6.1
5.3
5.0
4.4
7.8
7.0
5.3
3.7
2.9
8.0
6.6
5.5
4.6
4.6
4.4
data provided by TrustYou
Top positive review
Top critical review
Excellent 10.0
The nice and relaxing environment
Good 6.0
View, No working shower, had to pay $45.00 to park my veichle the hotel! I mean are you kidding me, that's like going out to eat, and the paying the restraint to use their bathroom! Then I get up at 6am to get ready for my 8 am meeting, and the shower does not work!!! Unreal, sink was stopped up, bell hop watched me struggle down the stairs with my luggage. Terrible staff and service, if I wanted no service I would have stayed in a day's inn!!
Recent Reviews
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Good
6.0+View,-No working shower, had to pay $45.00 to park my veichle the hotel! I mean are you kidding me, that's like going out to eat, and the paying the restraint to use their bathroom! Then I get up at 6am to get ready for my 8 am meeting, and the shower does not work!!! Unreal, sink was stopped up, bell hop watched me struggle down the stairs with my luggage. Terrible staff and service, if I wanted no service I would have stayed in a day's inn!!
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Mediocre
2.0+I would to stay in next building that's much batter than this resort-Everything
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Good
6.8+I appreciated the staff upfront. The breakfast was great! The view was awesome.-Due to me booking the room via a 3rd party website, I had to wait for a extended period of time to get my room. The front desk were doing everything they could to help me. In the room it was old. The TV didn't work and there were no towels in the room. So I had to go down stairs twice. The towels were old. After that it was ok. I would stay again. The old room is no fault of the staff.
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Reviews
Overall
8.3 Excellent
Based on 2,677 reviews
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All Reviews 8.3
-
Couples 8.3
-
Families 8.2
-
Business 7.0
-
Solo 8.2
9.5
9.0
8.7
8.2
6.5
6.0
9.5
8.1
8.1
6.5
5.7
4.8
9.4
9.0
7.4
6.5
5.8
3.6
7.9
9.6
8.4
8.0
7.3
6.4
6.1
data provided by TrustYou
"Friendly atmosphere"
"Beach nearby"
Top positive review
Top critical review
Excellent 8.5
Amazing infinity pool. Hotel is on the Beautiful beach with two chairs and towels included per room. Hard to sleep due to people partying. Good part the hotel doesn't tolerate . Security is ready to help.
Mediocre 2.0
Nothing Air broke 2 nights terrible service terrible crowd and the TV was broken my whole stay. Everyday is have to complain about it and nothing was done. When I asked for at least a night or 2 free because of the inconvenience I was denied
Recent Reviews
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Excellent
8.5+Amazing infinity pool. Hotel is on the Beautiful beach with two chairs and towels included per room.-Hard to sleep due to people partying. Good part the hotel doesn't tolerate . Security is ready to help.
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Excellent
10.0+Food, room, location, beach, pool...all were excellent.
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Good
7.1+The location, easy to get to the beach-One of the pools were being reconstructed, but there wasn't a notice about it anywhere on the site. Should've gave guest a discount. Very disappointed
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Reviews
Overall
8.4 Excellent
Based on 2,703 reviews
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All Reviews 8.4
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Couples 8.3
-
Families 8.3
-
Business 9.0
-
Solo 8.3
8.2
8.1
7.3
7.3
7.2
6.8
8.2
8.1
7.0
7.0
6.9
6.3
7.8
7.2
6.8
6.7
6.5
6.5
7.3
8.3
7.4
7.2
7.1
6.1
3.4
data provided by TrustYou
"Friendly service"
"Great view"
"Spacious rooms"
Top positive review
Top critical review
Excellent 9.7
Hotel Excelente tudo e perfeito vou voltar para ficar mais vezes
Mediocre 2.0
Canceled reservation with one day's notice.
Recent Reviews
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Good
7.4+Relaxed pool environment-Service by staff was slow
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Okay
4.0+The valet and restaurants service was ok.-It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate
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Excellent
8.2-The only issue was all the construction we were NOT warned about!!
Details
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Reviews
Overall
8.0 Excellent
Based on 2,514 reviews
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All Reviews 8.0
-
Couples 7.9
-
Families 8.0
-
Business
-
Solo 8.0
9.1
8.9
8.5
8.5
8.2
6.5
9.0
8.9
8.9
8.4
8.2
6.9
9.1
8.9
8.7
8.5
8.4
6.4
9.1
8.7
8.6
8.2
7.7
6.5
data provided by TrustYou
"Pleasant hotel grounds"
"Friendly service"
"Beach nearby"
Top positive review
Top critical review
Excellent 9.7
Beautiful place Expensive parking, if you staying in the hotel the parking shouldn't be so expensive
Okay 5.7
For a hotel right on Miami Beach, the Riu was surprisingly quiet. The bathroom didn't really have a door, just a frosted glass window that didn't totally close. Even though it was just me and my wife, the lack of privacy was weird. The room was definitely a little grungy, and smelled musty.
Recent Reviews
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Excellent
8.0+Good Location and Beach access.-The hotel is a bit older and there is too much construction going on in the building next to and across the street.
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Okay
5.7+For a hotel right on Miami Beach, the Riu was surprisingly quiet.-The bathroom didn't really have a door, just a frosted glass window that didn't totally close. Even though it was just me and my wife, the lack of privacy was weird. The room was definitely a little grungy, and smelled musty.
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Excellent
9.7+Beautiful place-Expensive parking, if you staying in the hotel the parking shouldn't be so expensive
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Reviews
Overall
8.5 Excellent
Based on 727 reviews
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All Reviews 8.5
-
Couples 8.4
-
Families 8.3
-
Business
-
Solo 8.5
10.0
9.2
9.0
8.4
7.8
5.3
9.2
9.0
8.1
8.0
7.5
5.0
9.1
9.1
7.4
7.0
6.8
6.6
9.3
9.1
7.9
7.1
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Beach nearby"
Details
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Reviews
Overall
6.3 Good
Based on 4,961 reviews
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All Reviews 6.3
-
Couples 6.5
-
Families 6.4
-
Business 5.2
-
Solo 6.8
7.8
6.1
6.1
4.2
4.2
4.1
8.8
7.7
6.3
4.8
4.2
4.0
8.1
6.1
4.5
4.2
4.2
4.1
7.9
4.7
4.5
3.6
3.6
3.0
8.1
4.6
4.0
3.8
3.8
3.5
data provided by TrustYou
"Great view"
Top positive review
Top critical review
Excellent 10.0
Service, location, vibe. No complaints.
Mediocre 3.4
Nothing Everything
Details
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Reviews
Overall
7.6 Good
Based on 2,103 reviews
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All Reviews 7.6
-
Couples 7.6
-
Families 7.8
-
Business 7.1
-
Solo 7.5
8.6
8.5
7.5
7.2
6.9
5.7
8.5
7.5
7.3
6.9
5.6
5.5
8.4
7.5
7.2
5.6
5.6
4.7
5.0
8.6
7.6
7.2
5.5
4.7
3.2
data provided by TrustYou
"Clean hotel facilities"
"Friendly service"
"Beach nearby"
Top positive review
Top critical review
Excellent 10.0
loved everything about it the view walking distance from the beach happy hour great staff and helpful bathroom lighting was incredible
Mediocre 2.0
Our rooms were not available when we arrived. They had been sold. It was late at night. We waited over a half an hour before we were even acknowledged. We had to insist on rebooking us to an equivalent hotel. The process was a disaster and caused us to stay up until almost 2:30 AM. We had to negotiate with the new hotel at check out, to avoid additional charges. Hilton finally covered the expense.
Recent Reviews
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Excellent
10.0+loved everything about it the view walking distance from the beach happy hour great staff and helpful bathroom lighting was incredible
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Okay
4.0+Brand new hotel. Beautiful views from the balcony. Great beach.-Valet damaged my brand new camaro. Management was indifferent. They didn't believe that it was the valet because I had driven away after checkout.(valet had the door opened as I approached the car after checking out and they closed it when I got in) About five mins later I pulled over to get something out of my trunk and saw that the driver side door had been badly scratched. I immediately returned to the hotel and filled out paperwork to file a claim. Management was supposed to contact me after reviewing the camaras...and I've heard nothing. I would not recommend this hotel to anyone...sorry but I would expect a hotel like this to treat their patrons better.
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Excellent
10.0+Great location, we had direct access to the beach. The staff was excellent, specifically Ricky he was a great help. Overall great hotel I would definitely recommend it to anyone.
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Reviews
Overall
7.3 Good
Based on 2,544 reviews
-
All Reviews 7.3
-
Couples 7.6
-
Families 7.4
-
Business 7.3
-
Solo 7.6
9.3
8.8
6.9
6.9
4.8
4.6
9.2
8.9
7.3
4.8
4.8
4.4
9.0
8.8
6.9
5.2
4.1
3.1
9.4
9.2
7.3
2.1
9.5
9.3
9.0
7.4
4.8
4.6
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
Location Security Breakfast Friendly staffs Interior Small bathroom whitout any ventillation Expensive valet parking
Mediocre 2.7
The location is convenient - that's it. Worst stay ever, a true nightmare. Stay away! Please! It's horrible. Dirty rooms, moldier than you can imagine. We got sick of it and need a medical treatment now, same to our children. They take medicine because of the heavy dust.
Recent Reviews
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Excellent
8.0+Great hotel in great location.have read other reviews and I can only say that people who are negative must be very pickey! Staff were lovely, loved the hammocks on the beach and the overall feel of the place, even went back for an extra night at the end of the holday.
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Okay
4.8+The oceanfront view, excellent location, breakfast...-A/C a bit noisy. The Wifi not working in the room...
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Excellent
8.0+close to beach and walking distance to shops and restaurants-no room to park in front of hotel but all the other hotels are the same
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Reviews
Overall
7.2 Good
Based on 321 reviews
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All Reviews 7.2
-
Couples
-
Families 7.1
-
Business
-
Solo
8.5
7.1
6.3
5.9
5.8
6.3
8.6
7.0
6.1
6.0
5.8
5.4
data provided by TrustYou
"Professional service"
"Friendly service"
"New rooms"
Recent Reviews
Details
Map
Reviews
Overall
6.6 Good
Based on 2,160 reviews
-
All Reviews 6.6
-
Couples 6.6
-
Families 6.1
-
Business 4.9
-
Solo 6.8
7.2
5.6
5.6
4.8
4.6
3.9
7.1
5.1
4.9
4.6
3.7
3.2
7.3
5.5
4.4
4.3
3.7
3.7
6.8
5.0
3.6
3.5
3.3
9.2
7.4
5.5
4.5
3.7
3.7
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
Location and ocean view
Mediocre 3.4
The location Towels are the worst quality, pool is a joke so small look like a kiddie pool, bathroom have no place to put make up hair dryer or anything, there is only one mirror in the room and it's the one in the bathroom so I had to wait my boyfriend to get out the bathroom so I could get ready
Recent Reviews
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Mediocre
2.8-Hotel is run down and needs a reno. Not a 3 star hotel
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Mediocre
2.0+Nothing!-It's terrible, believe me!!! Don't look at the pictures, rooms are dirty, bathrooms are leaking, walls are messy. And totally, I don't like this hotel! I paid about 180 $ per night and It's NOT worth it AT ALL.
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Excellent
8.0+Benach and pool-Restaurant servicio.
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Reviews
Overall
5.5 Okay
Based on 2,733 reviews
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All Reviews 5.5
-
Couples 5.7
-
Families 5.5
-
Business 4.6
-
Solo 5.8
8.3
6.3
5.4
5.2
6.3
4.5
8.2
5.7
5.5
5.1
5.0
3.2
8.2
6.1
5.1
4.4
4.4
4.0
2.5
8.7
5.4
5.3
4.3
3.9
3.0
data provided by TrustYou
Recent Reviews
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Mediocre
2.5+The hotel has a pool....The beach entrance perfect for families right behind the hotel ...-There was Roaches in my room that sums it up....they have a bar that was never open .they don't have happy hour .....etc.
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Mediocre
2.8+Close to beach-The hotel was little out dated and dirty no parking
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Mediocre
3.7+Location-No ac in our room
Details
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Reviews
Overall
6.6 Good
Based on 625 reviews
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All Reviews 6.6
-
Couples 7.3
-
Families 5.6
-
Business
-
Solo
8.3
8.0
4.1
3.9
2.6
2.3
4.2
7.6
4.9
3.8
3.4
2.9
2.2
data provided by TrustYou
Details
Map
Details
Map
Reviews
Overall
6.7 Good
Based on 757 reviews
-
All Reviews 6.7
-
Couples 6.8
-
Families 6.5
-
Business
-
Solo
9.0
6.7
6.7
4.9
3.9
3.6
9.1
6.2
5.0
3.9
9.0
9.0
5.8
5.2
3.6
data provided by TrustYou
"Great valet service"
"Accessible parking"